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Director of Human Resources Resume Example

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DIRECTOR OF HUMAN RESOURCES
Professional Summary

Dedicated Human Resources professional bringing 10+ years of expertise in benefits administration, employee/race relations, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches.

Skills
  • Benefits & Compensation Negotiation
  • Talent Acquisitions and Training
  • Employee/ Race Relations
  • Onboarding
  • Team Building
  • Conflict Resolution
  • Employee & Labor Law
  • HRIS, Strategic planning
  • Succession Planning
Work History
Director of Human Resources / / Company Name - City, State / 01.2012 - Current
  • Entered company with no established HR practices, built HR department from ground up to implement HR standards and compliance, revamped employee handbook policies and procedures, job descriptions and introduced a performance management system
  • Designed implemented and conducted new safety program and performed safety-policy trend analysis to identify issues to insure compliance with applicable safety, health and environmental regulations
  • Developed employee turnover measurements through the creation of departure follow up process form to measure employee retention and satisfaction
  • Spearheaded HRIS implementation for new payroll and HRIS system with Oasis Outsourcing
  • Managed renewals and overall administration of various company-wide employee benefit plans and supervise external Benefit Consultants to assess and ensure effective comprehensive programs and exceptional customer service
  • Created programs and events to foster a positive work environment for all employees (health fairs, national housekeeping week events celebrate service week, employee luncheons and meetings)
  • Administered employee satisfaction surveys and assisted General Manager and other department managers with developing action plans based on results of surveys
  • Ensured all management/supervisors were trained on progressive discipline processes, performance management processes related management programs and initiatives
  • Developed succession plans and promotion paths for all staff
  • Structured compensation and benefits according to market conditions and budget demands
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
  • Recruited top talent to maximize profitability
Human Resources Coordinator / / Company Name - City, State / 01.2009 - 01.2012
  • Coordinate, support and administer all company initiatives such as annual merit process, benefit enrollment, and wage/hourly surveys
  • Processed bi-weekly payroll
  • Adminster employee payroll changes, (vacations, miscellaneous deductions, etc) using KRONOS
  • Provide required documentation in response to unemployment claims participate in unemployment hearings as needed and ensure paperwork is completed and documentation is compliant legally
  • Conduct annual HR compliance/standards self-audit
  • Coordinated human resource functions including developing salary/bonus reports, reconciling divisional expense reports, and managing employee information
  • Devised hiring and recruitment policies
Regional Human Resource Director / / Company Name - City, State / 01.2007 - 01.2009
  • Business Partner for District Managers and store operations to ensure ongoing talent activities were planned in advance (succession, capability planning, market visits) and successfully executed in each market throughout three states, seven districts, and 75 stores including two distribution centers
  • Represented company with government employment agencies such as EEOC and unemployment agencies
  • Worked closely with Regional, District and Store management to ensure the application of company human resource policies and programs to ensure positive employee experience
  • Assessed HR data, identified trends (positive & negative) and partnered with business client to improve employee experience, retention
  • Advised District Managers and senior management on trends, issues and areas of concern
  • Monitored compliance of stores with legal government regulations affecting human resources, health, and safety
  • Ensured compliance programs were implemented at store level
  • Partnered with District Managers overseeing compensation management, equity in field management organization
  • Advised field management regarding talent issues, areas of counseling, corrective action and termination
  • Monitored store employee climate; identified opportunities, areas of concern, worked proactively with management to resolve them
  • Provided guidance, training to field management involving subjects related to human resources, people skills, including performance management, individual development
Talent/Sourcing Manager / / Company Name - City, State / 01.2005 - 01.2007
  • Responsible for selection, assimilation, on-boarding, training of full time and part time sales associates
  • Utilized innovative forecasting, planning techniques to meet seasonal hiring objectives
  • Accountable for the direct supervision of the work activities of others in addition to personnel issues, including termination, performance appraisal and professional development of subordinates
  • Increased employee retention by introducing standardized, consistent induction, behavioral interviewing techniques
Education
UNIVERSITY OF PHOENIXBachelor of Arts: Communication
Affiliations

Member, SOCIETY OF HUMAN RESOURCE MANAGEMENT

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Resume Overview

School Attended

  • UNIVERSITY OF PHOENIX

Job Titles Held:

  • Director of Human Resources
  • Human Resources Coordinator
  • Regional Human Resource Director
  • Talent/Sourcing Manager

Degrees

  • Bachelor of Arts : Communication

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