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DIRECTOR OF HUMAN RESOURCES Resume Example

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DIRECTOR OF HUMAN RESOURCES
Summary

Innovative Human Resources professional with experience in the education environment. Equipped with 18 years of experience in employee relations, talent acquisition, benefits, HRIS, compensation training, and equity inclusion. Strategy architect in the development of innovative HR initiatives to promote organizational growth. A creative thinker and decision maker who effectively balances the needs of employees with the mission of the organization. Strong communication, interpersonal relations, mentoring, negotiation and organizational skills.

Skills
  • Employee & Labor Relations
  • Union Relations
  • Workman Compensation
  • Compensation & Benefits
  • Human Resources Compliance
  • Staff Recruitment & Retention
  • HR Information System
  • Training & Development
  • Diversity Inclusion
  • Performance Management
  • Risk Management
  • Process Improvement
  • HRIS applications
  • Adobe
  • ADP (Payroll)
  • EFinance (Payroll)
  • ERI
  • Frontline (AppliTrack, Absence Management, and Time Reporting)
  • Google Doc
  • Microsoft Suite
  • Taleo
  • Administrative, Job analysis, Recruiting
  • Adobe, Labor Relations, Recruitment
  • ADP (Payroll, Leadership, Reporting
  • ADP, Legal, Research
  • Advertisements, Market, Risk Management
  • Benefits, Meetings, Safety
  • Budgeting, Microsoft Suite, Staffing
  • Budget, Negotiator, Statistics
  • Employee relations, Enterprise, Strategy
  • Finance, Newsletter, Strategic
  • Financial, Organizational, Strategic plans
  • Focus, Payroll, Supervisor
  • Government, Performance Management, Teacher
  • Hiring, Police, Training manuals
  • HRIS, Policies, Upgrades
  • Human Resources, Presenter, Website
  • Human resource, Pricing
  • HR, Process Improvement
  • Insurance, Record keeping
Experience
DIRECTOR OF HUMAN RESOURCES
City, StateCompany Name/Jan 2017 to Current
  • Responsible for strategic and daily human resources operations for 3,400 contractual employees, 1,000 temporary staff, 900 retirees, and independent contractors.
  • Chief Negotiator on behalf of CCPS responsible for the development of master agreement language, policy development, and salary scale creation.
  • Manage a Human Resources operational budget of $1.6 Million.
  • Facilitate annual human resources audit that results in the development and implementation of administrative regulations, Board policies, operational policies, general operating procedures, and employee handbook alterations.
  • Develop and implement new innovative programs, policies, and procedures resulting in employee satisfaction and engagement.
  • Conduct employee/student investigations in accordance with master agreements and/or labor laws.
  • Act as the hearing officer for employee appeals and grievance concerns.
  • Executive Leadership Team member with a strategic focus on compliance and employee relations.
  • Implement applicant tracking and absence management system.
  • Create strategic plans and mission statement that supports organizational objectives.
  • Manage 15 team members responsible for full-service human resources operations.
  • Reduce onboarding time by 25% through the creation of recruiting strategies and process.
  • Enhanced minority recruitment and retention by 30%.
  • Develop policies and procedures to protect the organizations mission and objective.
  • Create an employee appreciation program.
  • Advise hiring managers of human resource practices and employee laws.
  • Oversee candidate screening for supervisor and executive positions.
  • Conduct compensation study for technology services department.
  • Develop job descriptions determine classification, and compensation for staff.
  • Create training manuals and facilitate training sessions for administrators.
  • Monthly presenter during community based Board of Education meetings.
  • Title IX Coordinator and compliance officer.
  • Analyze surveys to ensure appropriate compensation across departments.
  • Partner with technology services to redesign human resources website.
  • Represent Carroll County Public Schools at community based events.
SUPERVISOR OF HUMAN RESOURCES
City, StateCompany Name/Jul 2015 to Jul 2017
  • Conduct employee/student investigations to identify policy.
  • Oversee system upgrades to Recruiting, Time & Attendance, Substitute Management, and Cross Match (fingerprinting/security) systems.
  • Coordinate the time and attendance integration between substitute management and finance system.
  • Create electronic tenured teacher transfer process via recruiting system.
  • Conduct employee/student investigations to identify policy.
  • Review candidate profiles and inform hiring manager of qualified/nonqualified status.
  • Develop staffing reports for various departments and teams.
  • Report employment data to Maryland State Department of Education, Bureau of Labor Statistics and Department of Labor.
  • Collaborate with Technology Services department to develop efficiencies.
  • Create job advertisements via national recruiting platforms.
HUMAN RESOURCES SPECIALIST
City, StateCompany Name/Jul 2013 to Jul 2015
  • Implement electronic absence and substitute management systems.
  • Oversee volunteer services program.
  • Convert school system from paper to electronic time reporting system.
  • Conduct employee/student investigations to identify policy.
  • Review candidate profiles and inform hiring manager of qualified/nonqualified status.
  • Collaborate with Technology Services department to develop efficiencies.
  • Create job advertisements via national recruiting platforms.
SR. BENEFITS, COMPENSATION, & HRIS MANAGER
City, StateCompany Name/Jan 2008 to Jan 2013
  • Oversee annual department operational budget of $62 million.
  • Ensure organization compliance with applicable laws govern by FMLA, FLSA, EEOC, DOL, and OSHA.
  • Negotiate plan design for organization operating in 19 states with 2,500 employees and 8,000 independent contractors.
  • Ensure company compliance with provisions of Employee Retirement Income Security Act (ERISA).
  • Act as the fiduciary for the retirement savings program.
  • Administer the organizations rewards and benefits policies, including compensation.
  • Interacted with various vendors regarding expenses, fee and cost.
  • Developed tuition reimbursement plan.
  • Develop HIPAA Privacy policies and procedures; act as Privacy Officer.
  • Create PCF Wellness Programs such as Wellness@Work.
  • Create virtual walking program to increase health initiative with no financial impact to organizations.
  • Develop and administered FMLA and Short Term Disability programs.
  • Create quarterly benefits article for company newsletter.
  • Develop job descriptions for various positions and determine appropriate base pay.
  • Design, implement, and manage salary classification and compensation programs.
  • Prepare occupational classifications, job descriptions, and salary scale.
  • Administer the organizations rewards programs.
  • Benchmark and analysis compensation and benefits.
  • Develop performance metrics for annual evaluation procedures.
  • Create job descriptions for compensation and position analysis.
  • Administer position management, number, analysis, and budgeting.
  • Produce and report EEOC information for government reporting.
  • Create compensation manual and pay-action protocol.
  • Utilize the point-factor method to provide job appraisals.
  • Perform job evaluation and research market-pricing using World at Work.
  • Conduct job analysis to ensure appropriate position grading.
  • Develop safety programs to decrease exposure and reduce loss ratio.
  • Attend Unemployment and Worker's Comp hearings.
  • Partner with legal counsel to resolve worker's compensation claim.
  • Conduct job analysis to ensure appropriate position grading.
  • Convert the time attendance from tracking logs to eTime employee time and attendance system.
  • Develop the payroll and benefits panel with the record keeping system.
  • Implement Employee Self Service Portal to communicate HR, benefits, payroll messages.
  • Convert HRIS system from ADP EV3 to ADP Enterprise EV5.
  • 2011 President's Award for the category of “Into the Future”.
Education and Training
  • HR Designations /Licensing:
  • Maryland State Police Investigator Training
2017
  • SHRM-CP (Certified Professional)
2015
  • PHR (Professional in Human Resources)
2013
Advanced Certificate in Strategic HR Management (HR Leadership/Talent Management/Employee Engagement/Diversity & Inclusion/ Organizational Strategy)Cornell University2012City, State
Masters of Business Administration: HR ManagementUniversity of Baltimore2008City, State
  • Maryland Health and Life Insurance License
2005
Activities and Honors
  • Leadership Carroll - Chamber of Commerce, June 2017
  • Maryland Association of School Personnel Administrators, 2016
  • Carroll County Society for Human Resource Management, 2014
  • Chesapeake Human Resources Association (CHRA), 2013
  • American Association of School Personnel Administrators, 2013
  • Maryland Negotiation Services, 2013
  • National Association of Professional Women, 2011
  • Society for Human Resource Management (SHRM), 2008
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Resume Overview

School Attended

  • Cornell University
  • University of Baltimore

Job Titles Held:

  • DIRECTOR OF HUMAN RESOURCES
  • SUPERVISOR OF HUMAN RESOURCES
  • HUMAN RESOURCES SPECIALIST
  • SR. BENEFITS, COMPENSATION, & HRIS MANAGER

Degrees

  • HR Designations /Licensing:Maryland State Police Investigator Training
    SHRM-CP (Certified Professional)
    PHR (Professional in Human Resources)
    Advanced Certificate in Strategic HR Management (HR Leadership/Talent Management/Employee Engagement/Diversity & Inclusion/ Organizational Strategy)
    Masters of Business Administration : HR Management
    Maryland Health and Life Insurance License

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