director of human resources resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Profile

Energized Development Leader with extensive expertise in both Human Resources and Payroll management. A detail-oriented, creative thinker and decision maker with a proactive approach to anticipate problems and provide solutions.

Professional Highlights
  • HR Department Start-Up
  • Policy & Procedure Design
  • Recruiting, On-Boarding & Retention
  • Multi-State Payroll Management
  • Organization Restructure & Change
  • HR Programs/Project Management
  • Strategic Partner
  • Bankruptcy & Acquisition
  • HR Compliance
  • Benefits Administration
  • Employee Relations
  • Safety & Workers Compensation Management
Professional Value Offered

Brought into a company undergoing expansion as the first ever human resources professional; lacking in compliance and operating without established HR/Payroll practices, built HR/Payroll/Safety department from the ground up implementing HR standards, addressing compliance issues, creating employee handbook, writing job descriptions and getting involved with each area of the business.

Hand-selected to assist a start-up company in designing and implementing full spectrum human resources and payroll functions playing a key role to ensure the company was prepared for IPO day creating an immediate environment of trust and satisfaction for new hires.

Continuously recognized for going beyond traditional HR and Payroll, understanding the business, taking on new challenges, bird-dogging projects, performing analytics and collaborating with all pieces of the pie.

Selected Career Accomplishments
09/2009 to Current
Director of Human Resources Consilium Partners360, Llc Rome, NY,

Provide human resources, payroll and safety expertise to regional hardware distribution company with 250 employees, $140MM Sales.

Company had committed to expanding its regional footprint in 2008. We successfully expanded into a second distribution center smoothly; during difficult economic times had to shrink back, shutting down our second distribution center, filing for chapter 11 protection and recently emerging as a new company.

Key Results

  • Directed the development and implementation of the safety program, performed monthly analytics raising awareness of progress and continuous efforts to drive costs down through implementation of standard practices, training and management involvement.
  • Successfully recruit more than 90% of all open or expanding positions through grassroots efforts, almost eliminating external recruiting fees.
  • Developed and implemented the Employee Handbook, training operations supervisory teams providing for consistent execution of human resources policies and empowerment to address employees where necessary while successfully protecting the company from unemployment charges and other claims.
  • Played a key role in ensuring the successful opening of the second distribution center. Spearheaded recruiting and on-boarding efforts along with building camaraderie in the community.
  • Reduced benefits costs by 10% with meticulous record-keeping and continuous review to ensure company only paid for appropriate benefits.
  • Streamlined payroll processing by consolidating all company payrolls to one every other week payroll, cutting company processing costs, adding features creating addition efficiencies and virtually eliminating payroll errors.

07/2005 to 09/2009
Director of Human Resources & Payroll Turnkey E&P Corporation City, STATE,

Provided human resources and payroll expertise to oil & gas drilling company with 150 employees located on land-rigs throughout Texas, Louisiana and Colorado.

Key Results

  • Played an instrumental role ensuring that on IPO day, everything related to HR, benefits, workers compensation and payroll for 150 acquired employees.
  • Developed and implemented company handbook containing all employee policies, updating and educating employees as needed for full understanding
  • Created recruiting process that gained insight from different levels within the organization encouraging a team environment.
  • Recruited 80% of all positions without the assistance of external recruiting agencies saving thousands in placement fees.

01/2002 to 06/2005
Assistant to HR Director Trussway, Ltd. City, STATE,

Provided human resources knowledge for national multi-location manufacturer with 1300 employees. Challenged to handle all department responsibilities for human resources and payroll while immediate supervisor traveled continuously for 18 months.

Key Results

  • Spearheaded transition from in-house payroll system to ADP with absolute success, meeting all project deadlines.
  • Managed all employee benefits programs, salary payroll, revising forms and policies and immigration compliance initiatives.
  • Co-developed immigration compliance initiative with immediate supervisor.
  • Maintained and updated job descriptions for accuracy.
  • Orchestrated employee evaluation process and all employee awards events.
  • Maintained and revised all human resources forms, policies and documentation including new hire paperwork, orientation procedures and employee handbook policies.

07/1996 to 01/2002
Human Resources Manager (multiple positions) Freebirds World Burrito City, STATE,

Human Resources Manager, Houston (06/00 - 06/02)

Provided human resources support for start-up restaurant growing from one to five locations - 50 to 300 employees over 3 year period.

Key Results

  • Rewarded for staffing new locations with employees trained in the basics and environment-creation for opening day.
  • Managed all applicant recruitment, screening, hiring, orientation, reporting requirements and tracking.
  • Administered company-wide benefits tracking including all health insurance and 401(k).
  • Trained employees on company policies and procedures, creating a positive, fun, eccentric work environment.
  • Identified and solved DOL and TWC historical issues, including misclassified employees.

Administrative Assistant/Office Manager (05/99 - 08/00)

Mentor/Trainer and Line Worker (08/96 - 05/99)

Expected in 2008
CPP: Certified Payroll Professional
- ,
Expected in 2005
PHR: Professional in Human Resources
- ,
Expected in 2000
BBA: Business
Texas A&M University - College Station, TX

Mastery of Microsoft Office programs - Advanced Word, Excel, PowerPoint

Extensive knowledge of ADP softwares - Workforce Now, ADP Reporting, PC Payroll

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Resume Overview

School Attended

  • Texas A&M University

Job Titles Held:

  • Director of Human Resources
  • Director of Human Resources & Payroll
  • Assistant to HR Director
  • Human Resources Manager (multiple positions)


  • CPP
  • PHR
  • BBA

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