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Director of Human Resources Resume Example

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DIRECTOR OF HUMAN RESOURCES
Experience
October 2015 to April 2016
Company NameCity, StateDirector of Human Resources
  • Responsible for the Human Resources Function and Staff Development for this 120 bed hospital.
  • Led a team of 2 professionals.
  • Managed full-cycle recruitment of both exempt and non-exempt positions.
  • Evaluated the talent acquisition process and developed new recruitment strategy resulting in 6 RN's being hired within a 2 week period.
  • Developed new hire orientation in support of retention and positive on boarding of new staff.
  • Coached and counseled management and staff on workplace issues and policy interpretation while ensuring employment laws were followed.
  • Managed all leave of absences, to include FMLA, military, medical ADA accommodations and workers compensation.
  • Reviewed policies and procedures and made recommendations for new and enhanced policies, started new employee handbook.
  • Introduced a focus group to engage and motivate current staff.
  • Initiated an employee newsletter, and a "give back"Committee.
April 2014 to October 2015
Company NameCity, StateDirector of Human Resources
  • Responsible for the entire Human Resources function for an employee base of over 1,000 employees across 26 states and multi-sites within each state.
  • Created and executed policies, procedures, and operational initiatives; such as the development of an internal communication plan, and new employee handbook with state addendum.
  • Manage a staff of 6 HR Professionals, and direct support for the payroll department.
  • Served as a change agent with the implementation of the new business partner model in support of business objectives and a collegial employee environment.
  • Responsible for compliance of all federal employment laws and state specific laws and changes.
  • Managed talent acquisition, with the development of new recruitment strategy to meet company goals and client expectations.
  • Managed full benefit portfolio for the company: medical, dental, vision, life insurance, supplemental plans, 401K leaves of absences, WC, STD and LTD.
  • Responsible for monthly reconciliation and yearly open enrollment.
  • Created and implemented positive associate experience with the implementation of internal communication system to announce new initiatives and accomplishments resulting in 65% increase in employee satisfaction.
  • Enhanced the talent acquisition process with the implementation of a new applicant tracking system (ATS) resulting in increased applicant flow and a yearly savings of over $15,000.
  • Coached and counseled managers on employee relations issues from workplace compliance, policy interpretation and disciplinary measures.
  • Responsible for performance management and introduction to succession planning program.
  • Develop and deliver various management and employee trainings including "Sexual Harassment and Beyond", "FSA: Is It For Me" "Documenting and Delivering Discipline" "Untangling the Web of FMLA, WC and Disability" Investigate employee complaints, documentation and reporting.
  • Managed the entire safety program, Workers Compensation program OSHA logs, reports, return to work program.
November 2013 to March 2014
Company NameCity, StateDirector of Human Resources and Admin
  • Responsible for the start-up of the human resources department.
  • Oversaw all administrative functions such as facilities management, communications and office coordination.
  • Evaluated recruitment function and developed new strategy to attract new candidates.
  • Performed full-cycle recruitment for both exempt and non-exempt employees.
  • Performed HR audit, identified risk and developed plan to align business goals.
  • Manage self-funded worker's compensation plan, initiated tracking system to collect all claims, produced OSHA reports.
August 2008 to December 2012
Company NameCity, StateDirector of Human Resources
  • Conducted extensive analysis of existing practices and developed a business plan to update policies and procedures, employee handbook, standard business practices.
  • Responsible for compliance of government reporting EEO-1, OSHA, and 5500.
  • Guided HR functions in the areas of full-cycle recruitment, benefit administration, employee relations, training and development and compliance.
  • Managed a staff of 6 HR professionals both onsite and remote locations.
  • Key Accomplishments Performed full cycle recruitment of exempt and non-exempt employees.
  • As a strategic business partner worked closely with executive team and department managers to develop retention strategies and engaged employees, resulting in a reduction of turnover by 22%.
  • Led an executive team with guidance while transitioning from a fully insured health plan to a self-funded medical and dental plan, negotiated with all vendors to support the transition resulting in the company saving over $400,000 in two years.
  • Responsible for a six (6) million dollar budget.
  • Charged with employee and benefit forecasting.
  • Managed and administered all benefit programs such as medical, dental, life, vision, retirement, and supplemental benefits within a timely fashion.
  • Reconciled with our 3rd party administrator all benefit plans, reviewed enrollments, terminations, FMLA and COBRA elections and payments.
  • Worked closely with managers to counsel and coach on a variety of workplace issues.
  • Managed internal investigations on disciplinary measures, working conditions, and harassment.
  • Developed in-house management and staff training on all aspects of workplace performance, safety and professional development.
  • Managed FMLA, WC and disability program across all sites.
  • Developed a return to work program.
  • Improved the performance management process by developing a new workforce appraisal system to include improvement and development plans.
  • Introduced succession planning.
  • Instituted Service Awards and Spotlight recognition programs to improve morale and reward key employees.
  • Initiated the calendar of events, rolling out changing monthly employee rewards, events and entertainment, ie book clubs, focus groups, movie night.
September 2004 to August 2008
Company NameCity, StateDirector of Human Resources
  • Managed the start-up of all HR functions for 330+ employees in multiple sites and states.
  • Accountable for linking HR initiatives to corporate strategic business plan.
  • Provided HR support to high-volume call center managers both on- and off-site.
  • Key Accomplishments Responsible for full-cycle recruitment and on-boarding of exempt and non-exempt staff.
  • Managed all benefits for the company, negotiated with brokers to delivery "the best" plan possible.
  • Reconciled medical, dental, life, LTD, vision, and flexible spending accounts.
  • Coached and counseled management and staff on various work place issues; performance plans, discipline, working conditions.
  • Investigated and led the implementation of company's first-time HRIS (ABRA software) system.
  • Streamlining processes and integrating benefit reconciliations with the system resulting in a $25,000 savings in 6 months.
  • Developed retention strategies by implementing employee of the month and "most-calls-answered-in-a-month," resulting in a 50% reduction in turnover.
  • Successfully transitioned payroll from data entry to a time and attendance product "ADP EZ-labor," reducing payroll errors.
Education
Organizational Behavior Polytechnic University
City, StateMaster of Science
Saint Francis College
City, StateHealth Care ManagementBachelor of ScienceHealth Care Management
Certification Professional in Human Resources (PHR) Human Resource Certification Institute (HRCI) Certified Professional (SHRM-CP) Society of Human Resources Management
Skills
ABRA, ADA, administrative functions, ADP, benefits, book, budget, business plan, call center, change agent, coach, client, data entry, delivery, documentation, employee relations, staff training, facilities management, fashion, focus, FSA, forecasting, government, HRIS, Human Resource, Human Resources, HR, Human Resources Management, insurance, ie, interpretation, office, newsletter, payroll, performance management, policies, processes, recruitment, reporting, safety, Staff Development, strategy, strategic, vision
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Resume Overview

School Attended

  • Organizational Behavior Polytechnic University
  • Saint Francis College

Job Titles Held:

  • Director of Human Resources
  • Director of Human Resources and Admin

Degrees

  • Master of Science
    Health Care Management Bachelor of Science
    Certification Professional in Human Resources (PHR) Human Resource Certification Institute (HRCI) Certified Professional (SHRM-CP) Society of Human Resources Management

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