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Director of Human Resources Resume Example

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DIRECTOR OF HUMAN RESOURCES
Professional Summary
Seasoned Human Resource professional who has shaped high-performing cultures at Fortune 100 and major growth brands with progressive technical resources, prolific communications and robust development programs. Develops executable strategy that motivates teams to exceed the organizational objectives bringing double-digit revenue growth through variable economic cycles. Employs current human capital practices that attract and retain high-potential talent. Authorized to work in the US for any employer
Work History
Company Name- Director of Human Resources
City, State08/2018 - Current
  • Structured compensation and benefits according to market conditions and budget demands.
  • Assisted management with optimizing employee management strategies for areas such as [Type] and [Type], facilitating positive [Result] in [Timeframe].
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams to ensure available information accuracy and usability.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Implemented long-term growth initiatives by developing [Type] and [Type] strategies.
Company Name- HR Business Partner
City, State06/2017 - 08/2018
  • Serve as a strategic partner for multi-state operations in employee relations, performance management, to promote engagement, retention and a culture of continuous development.
  • Oversaw the development and implementation of the company's first HRIS system.
  • Standardized and trained managers in management best practices resulting in a significant increase in employee engagement.
  • Co-authored company's employee handbook to the development and implementation of new policies and procedures based on corporate guidelines.
  • Restructured recruiting efforts for multiple locations across the country through the creation of an interview guide, applicant guide and recommended channels for candidate recruitment which streamlined the process and saved 30% in recruiting costs.
  • Initiated harassment training program resulting in a 5% decrease in harassment complaints.
Company Name- HR Manager
City, State11/2012 - 04/2017
  • Orchestrated daily HR functions supporting 450 employees with two HR generalists and served as the HR Business Partner to the Sales & Marketing SVP and the leadership team of a high growth business unit.
  • Streamlined talent management, leadership development and performance-based compensation processes across the organization.
  • Revamped the performance management strategy for each department, implementing standardized and simplified performance reviews; coaching managers on best practices for setting SMART goals and maintaining regular daily/weekly coaching/mentoring sessions.
  • Developed and implemented training platform for customer care department resulting in an 11% decrease in attrition and increased productivity resulting in ATG's first "$1 million dollar day".
  • Achieved 30% annual cost savings by reducing dependence on staffing agencies through strengthening of internal recruiting.
  • Developed and implemented new employee handbook resulting in easier interpretation and greater adherence by floor managers.
  • Participated in the HR Taskforce that developed a human resources service call center to support 12,500+ US employees of our parent company.
  • This was the first shared services for staff on HR inquiries, benefits and payroll.
  • Advised on change management initiatives transitioning and integrating 50 employees from North Carolina to Seattle.
Company Name- HR Generalist
City, State01/2010 - 10/2012
  • Partnered with HR Director on conducting workplace investigations, increasing confidence in HR and Management ER capabilities.
  • Partnered with all levels of management, including division President, to recruit and hire key department personnel.
  • Administered company ADA and FMLA policies.
  • Determine staffing requirements through collaboration with Executive Staff and field agent needs.
  • Hire and train new staff in processes, culture and general operations of the company.
Additional Information
  • Links http://www.linkedin.com/in/rlake1
Skills
  • Professional in Human Resources (PHR)
  • January 2017 to May 2020
  • Professional in Human Resources (PHR)
  • Additional Information
  • SKILLS
  • Strategic Human Resources Planning
  • Training Development & Facilitation
  • Succession Planning & Development
  • Leadership Development
  • Change Management
  • Employee Relations, Diversity & Inclusion
  • Coaching & Mentoring
  • Performance Management
  • ACA, Personnel
  • ADA, Policies
  • ADP, Processes
  • Benefits, Project Management
  • Budgeting, Recruiting
  • Call center, Recruitment
  • Change Management, Sales
  • Coaching, Staffing
  • Customer care, Strategy
  • Employee Relations, Strategic
  • HRIS, Strategic Planning
  • Human Resources, Employee Development
  • HR, Training Development
  • Human Resources Management
  • Interpretation
  • Leadership
  • Leadership Development
  • Director
  • Marketing
  • Mentoring
  • Word
  • Organizational Development
  • Payroll
  • Performance reviews
  • Performance Management
  • Performance
  • Management
Education
University of WashingtonCity, StateBachelor's of Science
Certifications
  • Training & Development (5 years)
  • Human Resources Management (10+ years)
  • Change Management (7 years)
  • Employee Development (7 years)
  • Organizational Development (7 years)
  • Employee Relations (8 years)
  • Recruiting (10+ years)
  • Compensation & Benefits (7 years)
  • Payroll (4 years)
  • Project Management (5 years)
  • HR Compliance (9 years)
  • Performance Management (10+ years)
  • Talent Acquisition (8 years)
  • Management
  • Human Resources
  • ADP
  • Strategic Planning
  • Word
  • Budgeting
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    Resume Overview

    School Attended

    • University of Washington

    Job Titles Held:

    • Director of Human Resources
    • HR Business Partner
    • HR Manager
    • HR Generalist

    Degrees

    • Bachelor's of Science

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