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director of human resources resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

An accomplished results-driven Human Resources professional with 15+ years of experience, with expertise in creating and implementing programs to improve business operations. Adept at building recruiting, selection, and retention business strategies. Able to perform organizational diagnostics and provide recommendations for improvement. Highly skilled in preparing for restructuring, downsizing, change management, morale, and retention. Strong relationship building and effective collaboration with management, co-workers vendors and clients. Ability to create and execute training, coaching and counseling programs for executives, managers, and supervisors.

Skills
  • Leadership development
  • Benefits management
  • Employee mediation
  • Employee engagement
  • Process improvements
  • Employee handbook development
  • Secured over $500,000 in State Grants
  • Never paid an Unemployment Claim in 12 years
Experience
Director of Human Resources, 03/2018 to Current
CretexDassel, MN,
  • Analyzed existing recruiting processes and developed more efficient processes to improve quality candidate selection and produce retention results which have improved business efficiencies and reduced recruiting, training and turnover costs
  • Projected employment needs and devised strategies to meet targets.
  • Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.
  • Secured State-funded grants to develop training programs that were crafted to each are to challenge and advance current leaders and identify potential leaders.
  • Analyzed compensation and benefits policies to develop modifications and establish competitive programs.
  • Advised managers on strategies for improving policy enforcement and eliminating any concerning behaviors or legal concerns.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control, and protocol development.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Transformed underperforming and overstaffed departments into trimmed-down and well-organized staff.
  • Lead management to improve appraisal, counseling, and performance optimization techniques to maximize workforce satisfaction and productivity.
Human Resources Manager, 01/2014 to 02/2018
BaxterIndiana, PA,
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Drove departmental efficiency by organizing comprehensive training orientations for 500 new hires.
  • Work seamlessly with all management teams and the CFO to create meaningful and comprehensive processes in an international environment
  • Implemented a new HRIS, payroll, and benefits system utilizing ADP Workforce Now
  • Restructured the Employee handbook to reflect the current legal guidelines and company culture
  • Designed pay scales based on department and function, bonus systems, and employee service awards programs
  • Drove long-term growth initiatives by planning PeopleSoft HRMS data integrity strategies and system and user security workflows.
  • Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control, and protocol development.
  • Managed Safety, Workers Compensation, STD, and LTD programs.
  • Reduced workers' compensation claims by implementing a strong return to work policy.
  • Process all payroll activity on a bi-weekly basis for all employees across a tristate area, including Japanese nationals.
  • Administered the 401K plan, year-end non-discrimination testing compensation analysis
  • Developed processes and metrics that supported the achievement of the organization's business goals.
  • Implemented employee engagement and development activities, presentations and training to maximize productivity and unite the workforce.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Managed 500 employees across compensation, benefits, wellness and safety, HRIS, payroll and information, and data departments to ensure optimal productivity.
  • Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
Sr Recruiting Director, 05/2005 to 12/2012
Waffle HouseCity, STATE,
  • Managed 1000 employees across compensation, benefits, wellness and safety, HRIS, payroll and information, and data departments to ensure optimal productivity.
  • Executed integrated recruiting campaigns across multiple media channels.
  • Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Optimized processes by training employees to apply industry best practices and observe all protocols.
  • Educated job applicants of expected job tasks, compensation, and benefits to set clear expectations.
  • Prepared employees for assignments by establishing and conducting orientation and training programs.
  • Developed processes and metrics that supported the achievement of the organization's business goals.
  • Boosted employee morale by establishing fair job descriptions, grades, salaries, and benefit programs in accordance with market standards.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
Education and Training
Bachelor of Science: Business Management, Expected in 05/1995 to Armstrong State University - Savannah, GA
GPA:
  • Minor in Human Resources

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Resume Overview

School Attended

  • Armstrong State University

Job Titles Held:

  • Director of Human Resources
  • Human Resources Manager
  • Sr Recruiting Director

Degrees

  • Bachelor of Science

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