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director of human resources resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Executive Profile
Results-oriented Certified Human Resources Professional with 15+ year's experience in all areas of HR, to include skills and knowledge acquired during successful completions of mergers, acquisitions and start up organizations.
Skill Highlights
Microsoft Office Suite, ADP, Quickbooks, eRecruit, eStaff365, Solomon, Netsuite
Core Accomplishments
Professional Experience
10/2012 to 08/2015
Director of Human Resources Deanwood Rehabilitation And Wellness Center Benning, DC,
  • Strategic planning Compensation and benefits Policy/procedure development Employee relations Regulatory compliance Hiring and retention Team building and supervision Exceptional interpersonal skills Actively communicates and educates Executive Leadership team on HR related issues to include significant, relevant changes in HR policies, programs and operations.
  • Developed a comprehensive and effective HR program and team to incorporate best practices in onboarding, orientation and compliance.
  • Maintains knowledge and ensures compliance of Federal and State labor and employment legislation for over 1000 employees across 48 states.
  • Improved communication and morale by coaching and counseling employee and managers on recruiting, performance management, and disciplinary issues.
  • Reduced company's liability by identifying and implementing a new I9 verification process.
  • Investigates and manages compliance or grievance matters related to FMLA, ADA, FLSA and title VII and other employment regulations.
  • Collaborates with legal counsel as appropriate on matters of high risk.
  • Responsible for managing and administering all benefit programs including developing, recommending, implementation, support and compliance for new and existing employee benefit programs.
  • Project Management Lead on the successful implementation of a new HRIS and payroll system.
  • Increased revenue and support of strategic growth with the design and implementation of Consultant Care"; a proactive consultant lifecycle that identifies, retains and re- utilizes quality consultants.
  • Manages a service-driven team of 16 HR professionals across three locations, Tennessee, Ohio and Florida.
01/2010 to 10/2012
Director of Human Resources Deanwood Rehabilitation And Wellness Center Benning, DC,
  • Directed and advised senior staff in the areas of compensation, staffing, hiring, termination, employee relations, performance management and conflict resolution.
  • Collaborated with CFO for annual development, accuracy and compliance of personnel budget.
  • Developed, implemented and maintained Employee Handbook with up to date policies and procedures that ensure regulatory compliance.
  • Identified, evaluated and resolved human relations work performance and employee morale.
  • Analyzed salary survey data; evaluated competitive practices and school's position to market.
  • Conducted presentations to employees covering all facets of human resources management to improve the understanding of Human Resources policies, procedures, compensation programs, benefit programs, and other relevant programs.
  • Established and maintained confidentiality and compliance with legal employment filing standards of personnel records and related documentation.
  • Administered payroll, annual open enrollment, workers compensation claims, plan administrator for 403(b) and other ancillary benefits.
  • Reduced annual benefits costs by 2.5% with the implementation of a Health and Wellness program.
01/2008 to 01/2010
President Honor Home Care Canton, MI,
  • Directed all aspects of the HR function with responsibility for resource planning, recruiting, employee development and retention, employee relation and creating company culture.
  • Developed short and long term hiring strategies; led targeted recruitment of suitable candidates within challenging time frames.
  • Facilitated team culture meetings and actively practiced the company's Open Door Policy" providing advocacy, support, advice and direction to staff members relating to a myriad of issues.
  • Responsible for annual budget preparation and tracking.
  • Responsible for internal controls, revenue accounting, financial analysis, reporting and tax compliance.
  • Liaise with banks, outside auditors and insurance brokers.
  • AdvancedNetworX was sold to INX, Inc in 2009.
04/1999 to 12/2007
Corporate Director of Human Resources Pch Hotels And Resorts Mobile, AL,
  • Directed all human resource functions, corporate and regional, for 400 employees, including management of HR staff in 7 geographic regions.
  • Developed and delivered training programs to management and staff on issues such as sexual harassment, safety, disability awareness and legal hiring/termination processes.
  • Designed pay structures and variable pay program.
  • Conducted new employee orientations to foster positive attitude toward organizational objectives for all acquisition and mergers.
  • Worked in conjunction with executive and regional management to develop uniform benefits package across all locations.
  • Managed benefit plans for enrollment and termination, including accurate payroll and insurance provider record keeping.
  • Coordinated overall development of company policies and procedures manual, including drafting of key sections and editing language for legal compliance.
  • Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
to
Human Resources Manager Belmond Charleston, SC,
  • Developed HR, operations and finance for startup organization in January.
  • 1999 through acquisition to NWN in January 2004.
  • During acquisition phase.
  • with NWN, was promoted to Corporate Director of HR.
Education
Expected in to to
Bachelor of Science: Business Administration
University of Maryland - ,
GPA:
Business Administration
Affiliations
SHRM-SCP AFFILIATIONS
Skills
accounting, ADA, ADP, benefits, budget preparation, budget, coaching, interpersonal skills, competitive, conflict resolution, Consultant, counseling, direction, documentation, drafting, editing, employee relations, Employee relations, filing, finance, financial analysis, Hiring, HRIS, Human Resource Management, Human Resources, Human Resource, human resources management, HR, human relations, insurance, Team building, Leadership, legal, legal compliance, Regulatory compliance, Director, managing, market, meetings, mergers, Microsoft Office Suite, organizational, payroll, performance management, personnel, policies, presentations, procedure development, processes, Project Management, quality, Quickbooks, record keeping, recruiting, recruitment, reporting, safety, Solomon, staffing, strategic, Strategic planning, supervision, tax compliance, employee development, training programs

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Resume Overview

School Attended

  • University of Maryland

Job Titles Held:

  • Director of Human Resources
  • Director of Human Resources
  • President
  • Corporate Director of Human Resources
  • Human Resources Manager

Degrees

  • Bachelor of Science

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