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director of human resources resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Trained and experienced human resources professional with expertise in employee development, recruitment, and change management. Recognized for servant leadership, communication, and belief in the power of organizational culture to grow and retain people

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2019 to Current
Director of Human Resources Evolytics Kansas City, MO,

Transitioned an entire staff of 100 to remote work in March 2020 and integrated use of Microsoft teams throughout the organization

  • Launched a multi-platform DEI program across the entire organization with resource groups, small team discussion, and integrated training
  • Updated the entire handbook with a focus on increased equity in all policy positions including a full change of paid time off program to be equity focused for all staff
  • Spearheaded a change in intern program to move from unpaid to fully paid initiative with a focus on living wage
  • Moved employee review process from year end to an on-going future-focused goal process
  • Worked to move all benefits platforms from paper-based to fully electronic with annual enrollment conducted fully remote and electronically in 2021
  • Selected as national co-chair for the creation of a human resources group for the forty largest public media stations
01/2018 to 12/2019
Employee Development and Training Director Johnson Brothers Des Moines, IA,
  • Facilitated Clifton Strengths for the entire organization
  • Revamped new hire onboarding process to include more touchpoints and longer training
  • Credited with multiple new ideas and policies this year resulting in increased engagement and cost savings.
  • Introduced a year of employee listening to identify and resolve issues
  • Developed a new management training program for new and existing staff growth
01/2011 to 12/2018
Regional Human Resources Business Partner Whole Foods Market Inc City, STATE,
  • Managed the implementation of a new recruiting system and trained staff on usage
  • Responsible for all communication regarding annual enrollment to employees
  • Facilitated a multi-day employee orientation process for all new hires
  • Serve on multiple advisory panels for regional process improvement
  • Created over twenty trainings designed to improve employee-customer interactions
  • Trained leaders at multiple locations on the use of human resources policies in their daily workflows
  • Conducted 1:1 coaching for leaders and managers to improve talent development
  • Manage day-to-day human resources for more than 250 employees
  • Created a regional training program resulting in a 72% promotion rate
  • Promoted to cover multiple locations; only the second person in the region to be promoted to such a position
  • Utilized multi-format talent recruitment including in-house job fairs, college boards, and online recruitment
  • Trained over 150 store and regional leaders in Conscious Leadership
Education
Expected in to to
Bachelor of Arts: PERSONAL, religious studies and political science
INDIANA UNIVERSITY-PURDUE UNIVERSITY - Indianapolis,
GPA:
Dean’s List, Road’s Scholar, Thelander award, and, assistant. COLLABORATION LEADERSHIP STRATEGIC Indianapolis, IN
Expected in to to
Study for Master of Arts:
INDIANA UNIVERSITY-PURDUE UNIVERSITY - INDIANAPOLIS,
GPA:
Graduate assistant for H105/H106 courses with Dr. Scarpino, multiple entries in encyclopedia of American reform movements, and thesis based on study of eugenics and race betterment theory
Accomplishments
  • SUCCESSFACTORS
  • WORKDAY
  • Director of Human Resources
  • WFYI, Indianapolis
  • Jan 2019-Current
  • ADP
  • CORNERSTONE
  • TRAINING & MEMBERSHIPS
  • Transitioned an entire staff of 100 to remote work in March 2020 and integrated use of Microsoft teams throughout the organization
  • Launched a multi-platform DEI program across the entire organization with resource groups, small team discussion, and integrated training
  • Updated the entire handbook with a focus on increased equity in all policy positions including a full change of paid time off program to be equity focused for all staff
  • Spearheaded a change in intern program to move from unpaid to fully paid initiative with a focus on living wage
  • Moved employee review process from year end to an on-going future-focused goal process
  • Society for Human Resource Management SPHR Certification
  • Diversity Education Training
  • DEI Certification-USF
  • HR Co-Chair for Public Media Major Market Group
  • Integrity Coaching Facilitator
  • DiSC Profile Facilitator
  • Conscious Leadership Academy Facilitator
  • Dale Carnegie Graduate Jessica Claire, SPHR, SHRM-CP
  • HUMAN RESOURCES LEADER
  • MY WORK EXPERIENCE (CONTINUED)
  • Worked to move all benefits platforms from paper-based to fully electronic with annual enrollment conducted fully remote and electronically in 2021
  • Selected as national co-chair for the creation of a human resources group for the forty largest public media stations
  • February 2018-
  • Jan 2019
  • Employee Development and Training Director
  • Elements Financial, Indianapolis
  • Facilitated Clifton Strengths for the entire organization
  • Revamped new hire onboarding process to include more touchpoints and longer training
  • Credited with multiple new ideas and policies this year resulting in increased engagement and cost savings
  • Introduced a year of employee listening to identify and resolve issues
  • Developed a new management training program for new and existing staff growth
  • Regional Human Resources Business Partner
  • Whole Foods Market-Indiana
  • October 2011 -
  • January 2018
  • Managed the implementation of a new recruiting system and trained staff on usage
  • Responsible for all communication regarding annual enrollment to employees
  • Facilitated a multi-day employee orientation process for all new hires
  • Serve on multiple advisory panels for regional process improvement
  • Created over twenty trainings designed to improve employee-customer interactions
  • Trained leaders at multiple locations on the use of human resources policies in their daily workflows
  • Conducted 1:1 coaching for leaders and managers to improve talent development
  • Manage day-to-day human resources for more than 250 employees
  • Created a regional training program resulting in a 72% promotion rate
  • Promoted to cover multiple locations; only the second person in the region to be promoted to such a position
  • Utilized multi-format talent recruitment including in-house job fairs, college boards, and online recruitment
  • Trained over 150 store and regional leaders in Conscious Leadership
  • WFYI Spirited Chase
  • Member of the Hendricks County Diversity Alliance
  • Organizer of Midwest Peace & Justice Summit
  • Project Alianza
  • Taught interfaith classes for k-12th grade students

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Resume Overview

School Attended

  • INDIANA UNIVERSITY-PURDUE UNIVERSITY
  • INDIANA UNIVERSITY-PURDUE UNIVERSITY

Job Titles Held:

  • Director of Human Resources
  • Employee Development and Training Director
  • Regional Human Resources Business Partner

Degrees

  • Bachelor of Arts
  • Study for Master of Arts

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