Director of Human Resources Resume Example
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DIRECTOR OF HUMAN RESOURCES
Professional Summary
Human Resources professional with 8 years experience working in retail, logistics and service environments. Successfully implemented drug free work place policies, on-boarding processes and timekeeping systems. In addition, promoted business by attending various community events and volunteering on multiple chamber and industry related committees.
Work History
Delta College - Director of Human ResourcesUniversity Center , MI09/2017 - Current
- Generated and updated complete and accurate employee files for over 50 employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks, and on-boarding with distribution of new-hire paperwork to appropriate department heads.
- Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Directed and controlled various benefit programs, including Simple IRA, medical, dental and vision.
- Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
- Managed random monthly drug testing for 10 employees.
- Instructed senior leaders on appropriate employee corrective steps.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
- Adhered to all federal and state guidelines and managed payroll and benefits for over 50 employees.
- Created and implemented initiatives to improve employee engagement.
Boomtown - Human Resources ManagerMiami , FL06/2015 - 09/2017
- Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
- Directed and controlled various benefit programs, including 401K, medical, dental and vision.
- Created and implemented initiatives to improve employee engagement.
- Educated management on successful approaches for enhancing policy implementation and enforcement to prevent legal entanglements involving employees.
- Structured compensation and benefits according to market conditions and budget demands.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
- Served as representative in various civic and community functions to further enhance company image and develop additional business.
- Conducted company-wide meetings to convey updates.
- Improved team morale by resolving employee workforce matters.
- Ensured that all benefit program administration tasks were smooth-running.
- Accurately prepared bi-weekly payroll and tracking data using SAGE system.
- Managed random monthly drug testing for over 10 employees.
Wells Fargo - Contractor ServicesBirmingham , AL06/2014 - 06/2015
- Facilitated weekly on-boarding sessions with incoming drivers.
- Prepared operating contracts and permit books for new drivers.
- Timely communication with existing drivers to sign contract renewals.
- Entered all driver deductions into payroll software.
- Maintained driver reserve and maintenance funds, advanced money when requested.
- Communicated with Fleet Managers to analyze driver history when authorizing a payroll advance.
Macy's Crossroads Center - Retail Sales SupervisorCity , STATE12/2011 - 06/2014
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Issued receipts and processed refunds, credits, or exchanges.
- Opened and closed store independently when needed and prepared nightly bank drop for manager.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Answered questions about store policies and concerns to support positive customer experiences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Trained newly hired sales associates in upselling techniques and clientele building.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Motivated employees to success and pointed out areas of opportunity.
Affiliations
St. Cloud Area Chamber of Commerce Location Committee
St. Cloud Area Chamber of Commerce Star Celebration Committee
Central Minnesota Builders Association Re-modelers Council
Relay 4 Life- St. Cloud
Skills
- Benefits and compensation management
- New hire processing
- Payroll processing
- Expense reimbursements
- Maintaining employee records
- Employee relations
- Policy management
- Employee engagement
- Relationship building
- Vendor invoice processing
Education
08/2012Western Governors UniversityCity, StateBachelor of Science: Human Resources Management
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Resume Overview
School Attended
- Western Governors University
Job Titles Held:
- Director of Human Resources
- Human Resources Manager
- Contractor Services
- Retail Sales Supervisor
Degrees
- Bachelor of Science : Human Resources Management
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