Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Human Resource Management Professional seeks an opportunity where experience in staffing, employee relations, compensation and benefits, and superior communication skills will enhance overall strategic plan and direction of an organization.

  • Staff Recruitment & Retention
  • HRIS
  • Performance Management
  • Labor relations
  • Mentoring
  • Payroll
  • Project Management
  • Recruitment
  • Safety
  • Exit Interviews
  • Succession planning
  • Compensation structuring
  • Problem resolution
  • Employee Relations
  • Orientation & On-Boarding
  • HR Policies & Procedures
  • Legal
  • Benefits Administration
  • Decision making
  • Recruiting
  • Reporting
  • SAP
  • Records management
  • Payroll coordination
  • Benefits and compensation management
  • Supervision
Work History
Director of Human Resources, 11/2016 to 07/2020
Cancer Treatment Centers Of AmericaSchaumburg, IL,
  • Oversee and administer all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations, brand compliance, workers compensation, safety training and performance evaluations.
  • Implement effective retention strategy through employee engagement assessment activities and regression analysis of exit interviews.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Provides retrieval ability to produce employee information for analysis and decision making, statistical data, and other employee-related reports as required •Provide technical support to HR Administrator onsite or HR Directors at other hotel sites, as applicable.
  • Traveled to train new HR Directors at their hotel.
  • Tactical & Strategic responsibility of the HR function •Maintains EEO and Bulletin Board posting.
  • Primary point of contact in conducting audits and internal investigations to support compliance.
  • Special Projects and Process Improvements as needed •Ethics Investigations •Pro-Active and Positive Employee Relations •Pro-Active Approach on On-Boarding and Off-Boarding Employees •Pro-Active and Strategic Relationship with Functional Leads •Pro-Active Coaching, Mentoring and Consultation with Supervisors/Managers •Training Facilitation •Proactively manage employee relations needs to support an environment of integrity, respect, collaboration and effective communications.
HR Supervisor/Sr. Benefits Administrator, contractor, 09/2014 to 06/2016
Idex CorporationBrenham, TX,
  • Maintained compliance with federal and state regulations concerning OSHA reporting, workers’ compensation and worked with company auditors on payroll compliance.
  • HR technology systems.
  • Developed and compiled data into effective metrics and reports.
  • Managed cyclical and one-time projects from inception through rollout and evaluation (i.e., annual performance review processes, merit and compensation planning, etc.) in partnership with other HR business leaders.
  • Effectively managed, supervised and mentored the HR/Payroll Coordinator.
  • Point of contact to provide clear and effective guidance to all company employees on benefits, payroll, company policies and procedures.
  • Oversaw, designed and implemented company wellness programs and activities designed to improve employee health and wellbeing.
  • Managed and ensured effective onboarding and exiting of all employees.
HR Manager, 07/2013 to 08/2014
  • Handled all aspects of recruiting process inclusive of sourcing, assessment, structuring offers, and vendor management, using multiple methods of recruiting.
  • Managed onboarding process.
  • Served as primary contact for core HR processes including employee relations, staffing, education and training programs, compensation and benefits.
  • Oversaw, interpreted and administered company policies/procedures to ensure the highest level of compliance and integrity across the organization and ensure compliance with local, state and national employment laws and practices.
  • Managed all workers compensation issues including claims and investigations.
  • Lead the Annual Compensation Review process including devising an incentive structure for the company.
  • Acted as the Safety Compliance Manager devising training programs focus for employees, filing OSHA regulations, and make sure all properties are compliant and trained on Emergency Response Plans and Safety Data Sheets.
HR Rep & HR Assistant, 01/2007 to 01/2013
  • Monitored and updated SAP HCM for payroll, metrics and reporting.
  • Provided related statistics and reporting; analyze data, identify and solve discrepancies.
  • Generated standard reports from Business Intelligence for review and balanced scorecard data and ad hoc reports as well.
  • Served as a subject matter expert on benefits, leave of absences, policies and work related issues.
  • Prepared offer letters, set up background checks, drug screens and reference checks.
  • Responsible for onboarding and exiting employees to and from the company.
  • Collaborated with human resources partners of the implementation of HR cyclical processes including Talent Planning, Annual Merit, and Performance Review Process.
  • Drove HR Projects to successful completion within a timely manner.
HR Designations: PHR (Professional in Human Resources): , Expected in 2006
- ,
Bachelor of Science (BS): Accounting, Expected in

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Job Titles Held:

  • Director of Human Resources
  • HR Supervisor/Sr. Benefits Administrator, contractor
  • HR Manager
  • HR Rep & HR Assistant


  • HR Designations: PHR (Professional in Human Resources)
  • Bachelor of Science (BS)

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