Director Of Human Resources resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across [Industry] company environments.

  • Employee Appraisals
  • Complaint Response
  • Training Development
  • Workers' Compensation Oversight
  • Accident Investigations
  • Benefits Administration
  • Human Resources Administration
  • Microsoft Office
  • Administering Disciplinary Procedures
  • Health and Safety Programs
Work History
Director of Human Resources, 10/2019 - Current
Icon Identity Solutions Raleigh, NC,

Six years of experience in managing and supervising the HR department. Responsible for overseeing daily workflows and activities of the Office Manager(s). Additional experience in project management and implementation for initiatives related to human resources, workplace culture improvement, and people operations management. Responsible for recording and monitoring important data or statistics, key performance indicators related to HR and People Ops, and creating customized onboarding plans for new hires. I also handle documentation and disciplining of employees for infractions or violations of company policies and manage the process for performance evaluations. Furthermore, I collaborate with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention. He is also responsible for maintaining knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law, and for ensuring the organization's compliance with federal, state, and local employment laws and regulations. Finally, he facilitates professional development, training, and certification activities for staff and leads employee anniversaries and culture acknowledgments.

  • Experience in the human resources field with a proven track record spearheading the development and implementation of HR strategies, policies, and programs that support organizational goals and objectives.
  • Skilled in managing and supervising staff, providing guidance and support to senior management, and ensuring compliance with employment laws and regulations.
  • Engaged in assisting 3 Operations managers and 1 HR Assistant to maintain the structural and organizational integrity of the workplace. While I am sometimes regarded as the disciplinary arm of the organization, in reality, as the Director of HR I am involved in many supportive responsibilities:
  • Maintain Company Culture
  • New Hire Onboarding and Exit
  • Manage Employee Benefits
  • Create a Safe Work Environment
  • Employer-Employee Relations
  • Training and Development
  • Handle Disciplinary Actions
Notary Public - Loan Signing Agent, 02/2015 - Current
Long Island Fqhc Hempstead, NY,

Followed proper protocol when notarizing documents, and verifying signatures and dates for compliance.

  • Looked for signs of fraud or coercion and refused notarization.
  • Administered oath to document signers to obtain affirmation of truth.
  • Checked client identification to maintain compliance with state legal requirements.
  • Examined documents for accuracy, completion, and compliance before notarizing.
  • Drafted and executed notarial affidavits in accordance with applicable laws.
  • Set up and managed appointments for client notary services.
Human Resources Assistant, 02/2017 - 10/2019
Michael's Transportation Service, Inc. City, STATE,
  • Delivered warm-hearted assistance to new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted, and delivered mail, and maintained office organization.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
  • Coordinated technical training and personal development classes for staff members.

Emergency Utility Dispatch/Customer Service Representative, 05/2005 - 05/2013
Enco Utility Services City, STATE,
  • Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble-indicated alarms.
  • Active listening to determine the appropriate resolution or response needed.
  • Offered friendly and efficient service to customers, and handled challenging situations with ease.
  • Resolved customer inquiries and complaints with moderate supervision.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Effectively communicated with clients about payment needs and kept updated detailed and accurate transactions.
  • Generated invoices upon receipt of billing information and tracked collection progress.
Bachelor of Arts: Organizational Leadership, Expected in
Azusa Pacific University - Menifee, CA,
Certificate Human Resources Management: Human Resources Management, Expected in 09/2016
California State University, East Bay - Hayward, CA,

Executive Certificate: Requires completion of 16+ classes

California State Notary Public Commission: Notary Public, Expected in 09/2015
National Notary Association - Fairfield, CA,
State-Required Training

Satisfy the California Notary education requirement.

Notary Signing Agent Training

oversee loan signings in California as a NNA® certified Notary Signing Agent. Title companies and signing services hire NSAs to deliver loan documents to borrowers, oversee the signing and return the documents. Note: Earned Notary Public Commission before starting the NSA certification process.

Certificate - Dispatcher Public Safety (Basic): Dispatcher Public Safety, Expected in 12/2013
Ben Clark Public Safety Training Center - Riverside, CA,


This course is a basic overview of public safety dispatching and satisfies the July 1, 2011 revised curriculum set by the Peace Officer Standards and training for basic public safety and dispatching.

Completed 6.0 units of college credits.

Legal Assistant Certificate: Paralegal Studies, Expected in 09/2006
Mt. San Jacinto - Menifee,

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Resume Overview

School Attended

  • Azusa Pacific University
  • California State University, East Bay
  • National Notary Association
  • Ben Clark Public Safety Training Center
  • Mt. San Jacinto

Job Titles Held:

  • Director of Human Resources
  • Notary Public - Loan Signing Agent
  • Human Resources Assistant
  • Emergency Utility Dispatch/Customer Service Representative


  • Bachelor of Arts
  • Certificate Human Resources Management
  • California State Notary Public Commission
  • Certificate - Dispatcher Public Safety (Basic)
  • Legal Assistant Certificate

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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