Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Director of Human Resources offering 8 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.

  • Complex Problem Solving
  • HR Trend Tracking
  • Relationship Building
  • Social Perceptiveness
  • Adaptable to Changing Conditions
  • Cross Functional Collaboration
  • Regulatory Compliance
  • Excellent Interpersonal Communication
  • Critical Thinking
Work History
Director of Human Resources, 01/2018 - 10/2021
Everlaw Oakland, CA,
  • Streamlined HR efficiencies, lead coordination of new hire orientations and provided onboarding and training for all new employees.
  • Managed team of Employee Support Specialists whom completed recruitment/hiring process by pre-screening candidates along with coordinating remote and on-site for roles within all entities.
  • Act as point of contact among Executives to department leaders, employees, clients and other external partners for each of our 9 separate entities.
  • Oversaw payroll departments compliance through accurate payroll record keeping practices, including performing accurate payroll and records audits.
  • Managed and analyzed employee benefit and incentive programs, resulting in decreased turnover rate during pandemic
  • Lead Employee Support Services during all internal investigations and ensured proper response were given and action was taken for all complaints and grievances.
  • Successfully sourced and project managed migration of organizations Human Resources and Payroll Systems to Paylocity, to a system that automated Payroll, HR, Talent, Workforce Management and Benefits with an all-in-one platform decreasing the amount time the hiring manager and employee spend during orientation. Along with increasing the accuracy employment compliance.
  • Developed paperless onboarding system decreasing the amount of time hiring manager and new hire
  • Implemented and improved Work Opportunity credit tracking resulting in over $75,000 in annual recoupment.
  • Provided insight and information regarding various HR-related questions and concerns to all levels of staff as requested.
  • Assist VP of Strategic Development in researching local regulations before entering new markets
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for to ensure multi state compliance.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Collaborated with leadership department to discuss new ways to recruit top talent.
Albany Charter School Network Long Island City, NY,
  • Successfully executed training programs along with developing onboarding programs and materials to provide seamless transition for all employees resulting in improved retention and productivity.
  • Human resources administration including all pre-employment processes and maintaining all job boards and recruiting ads.
  • Talent acquisition as a persistent recruiter while conducting interviews, salary negotiations, background and reference checks, and all documents regarding employment process.
  • Served as primary point of contact for managers regarding any employee relations issues including performance management, employee discipline and staffing strategies.
  • Completed of all accident/incident reports and investigations and conducted analyses to recommend strategic solutions and maintaining OSHA standards in workplace.
  • Consistently provided direction in company policies through effective coaching, new hire orientation; also handled exit interviews and terminations.
  • Carefully managed legal compliance for all sub-contractors including validation of insurance and credentials audits of insurance compliance.
  • Frequent auditing of contractors insurance limits and status resulted in a cost savings for employment and workers compensation insurance premiums year over year of over 15 percent.
Gc Services Limited Partnership Huntington, WV,
  • Prepared, drafted, and organized legal paperwork and other materials as needed for meetings, conferences, expense reports, and routine correspondence.
  • Prescreened and phone interviewed candidates for Human Resources Manager for all available positions.
  • Onboarded and oriented new hires into company while handling confidential information with discretion.
  • Actively involved with staff, and upper management to avoid miscommunication.
  • Held staff meetings, and updated employees when new information was given.
  • Responsible for ensuring any client complaints or issues that were escalated above Property Managers were heard and resolved to maintain superb level of customer service.
Bachelor of Science: Psychology And Interpersonal Relations, Expected in 05/2016
Ball State University - Muncie, IN
  • Certified Advanced Internal Investigator

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