Accomplished Executive Director of Human Resources offering 8 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.
Skills
Recruitment/staffing
Employee Coaching
Payroll Administrator
Performance Management System
Statistical Reporting
Training Programs Development
Records Maintenance
Interpersonal Skills
Conflict Resolution
Workforce improvements
Records management
Benefits and compensation management
Personnel recruitment
Education
Ashford UniversitySan Diego, CAExpected in 05/2018 – –Masters of Arts:Organizational Management - HR - GPA:
Ashford UniversitySan Diego, CAExpected in 2016 – –Bachelor of Arts:Psychology - GPA:
Work History
Capital Health Services - Carriage Inn Of Cadiz - Director of Human Resources Cadiz, OH, 12/2018 - Current
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Conducted exit interviews to better understand reasons why employees were separating from company.
Handled on-boarding process for newly hired employees and distributed all paperwork.
Monitored administration of benefits program to maintain compliance with employee insurance program.
Provided immediate updates to entire employee pool when policies and procedures were altered.
Developed incentive program for hiring of and retaining of employees.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Oversaw workers' compensation program for employees injured on job. Monitor unemployment claims and assist with appeals.
Develop and maintain written job descriptions and performance evaluations for each staff in accordance with laws.
Maintain confidentiality of all resident care information including protected health information.
Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety
Devised hiring and recruitment policies for over 200 employees.
Acnr, Inc. - Human Resource Coordinator Bessemer, AL, 07/2017 - 12/2018
Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
Supports departmental orientation program for employees to receive appropriate new hire training to successfully perform their job.
Networks with local organizations to source candidates for current or future openings.
Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
Communicates performance expectations in accordance with job descriptions for each position.
Uses all available job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Directed job fairs to bring in local talent for long term and seasonal positions
Marriott International - Human Resource Supervisor Portland, ME, 06/2013 - 06/2017
Administered compensation, benefits, performance management systems and safety and recreation programs.
Handled under staffing, disputes, terminating employees and administering disciplinary procedures.
Resolved employment-related disputes through proactive communication.
Educated and advised employees on group health plans, voluntary benefits and 401k retirement plans
Organized 4-day staff orientation and training to promote collaboration
Led comprehensive safety training for 130 staff members.
Neiman Marcus - Selling Specialist New York, NY, 06/2004 - 06/2013
Analyzed customer needs to suggest products to meet individual demands.
Assessed customers' needs and interests to best recommend products.
Developed creative merchandising techniques to construct optimum marketing displays and generate interest in feature products and services.
Processed payments effectively and accurately handled cash, credit, debit and personal check transactions.
Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Participated in furniture selection and documentation of specifications.
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