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director of human resources resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
An Outline

Identifying , Formulating and Executing Solutions Versatile human resources professional, experienced in the provision of high-quality business partnership to globally and culturally diversified environments of technology organizations. Adept at providing strategic HR support and leadership, while not afraid of ‘rolling up sleeves' and addressing tactical issues and concerns, leveraging consultative and influencing skills to achieve optimum people management solutions across the full spectrum of organizational levels, in an embodiment of the philosophy that human capital is an entity's greatest asset. Results-driven Human Resource Director leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent.

Skills - Core Focus Areas
  • Strategic Human Resources Planning
  • Training Design, Delivery and Facilitation
  • Talent Acquisition and Development Strategy
  • Recruitment, Hiring Strategy
  • Diversity and Inclusion Management
  • Employee Relations & Employee Engagement
  • Performance Management
  • Compensation Administration
  • Management and & Leadership Development
  • Change Management and Reengineering
  • HR Policy Development
  • Finance, Strategy
  • Focus, Strategic
  • Human Resources Management, Supervisory
  • HR, Vision, Innovation
  • Leadership & People management
  • Marketing & Strategy
  • Mentoring
Experience - Journey of Accomplishments
12/2017 to 12/2022
Director of Human Resources Infinisource Denver, CO,
  • Provision of transformative HR support and guidance to CEO and Global Technology Leadership Team, championing HR vision while crafting sustainable human capital infrastructure, processes, and practices.
  • Responsible for HR & operations in India covering 90+ software engineers, Support, Finance, Marketing and administrative staffs.
  • Orchestrated the design and implementation of a globally aligned career ladder and promotions process covering both exempt and non-exempt associates in all locations, forming a new company setup from scratch and building the company foundation and system.
  • Developed and launched a new Recognition Program in response to employee engagement concerns.
  • Created and Revamped the internship/Freshgrads program as pipeline for next generation talent, especially in key areas such as Java engineers, QAs, DevOps.
  • Built up the employee base at the Pune India facility from 1 to 100, as part of strategy to ensure presence in key emerging markets and better position company to prepare for industry specific technology shifts.
  • Designed performance management approach with a focus on true differentiation of performance at the individual employee level.
  • Partnered with Learning & Development COE to design and roll out a management-training program as well as peer learning, cross skilling, up skilling with a focus on enhancing learning effectiveness.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Maintained company compliance with local, state, and central laws, in addition to established organizational standards.
  • Structured compensation and benefits according to market conditions and budget demands. Designed robust compensation and benefits packages to attract top employees.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Coordinated work activities for HR managers, specialists and recruiting agents.
  • Conducted company-wide town hall meetings to convey updates.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
  • Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
  • Liaised between multiple business divisions to improve communications.
  • Met with employees Quarterly and annually for progress reviews and performance assessments.
  • Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
  • Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Educated employees on company policy and kept employee handbook current.
  • Directed hiring and onboarding programs for new employees.
03/2016 to 11/2017
Talent Acquisition Consultant Ascensus Madison, WI,
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Hired employees and initiated new hire paperwork process.
  • Sourced and screened candidates for Technical and Leadership roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Reviewed employment applications and background check reports to facilitate hiring process.
  • Explained human resources policies, procedures, laws, standards, and regulations to each employee.
  • Conducted compensation conversations with human resources and hiring managers to foster internal and external equity.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Drove talent acquisition and job placement strategies to attract diverse candidates.
  • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Optimized sourcing networks and used proactive methods to direct source candidates.
  • Leveraged employee referrals, direct sourcing, Internet applications, and recruitment agencies to source candidates for positions.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
12/2013 to 11/2015
Talent Acquisition Specialist Chubb Fremont, CA,
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company.
  • Sourced and screened candidates for BI, DWH, Java,and Niche roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
  • Created effective talent acquisition training materials that supported culture and performance objectives.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Compiled reports on recruiting activity to illustrate time-to-fill, cost-per-hire, and source of hire.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
11/2011 to 12/2013
US Technical Recruiter Compunnel City, STATE,
  • Wrote and posted technical job descriptions
  • Sourced and selected applicants for technical positions within company.
  • Interviewed candidates using different interview methods and approaches.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
  • Cultivated in-depth understanding of IT industry trends and hiring desires.
  • Referred candidate resumes to customer account managers for evaluation and submission.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Developed and implemented strategies to identify and source technical talent for multiple industries.
  • Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Education and Training
Expected in 07/2020 to to
MBA: Human Resources Management And Marketing
NIILM School Of Business - New Delhi,
GPA:
Expected in 07/2017 to to
Bachelor of Arts: Economics
Ranchi University - Ranchi,
GPA:
Additional Information
  • "HR - Agile HR Fundamentals ( Human Resources )" - Udemy
  • LinkedIn Certified Professional–Recruiter
  • Star Award - Capgemini
  • Pillar of Excellence - Innovecture


Languages
Hindi:
Native or Bilingual
Negotiated:
English:
Full Professional
Negotiated:
Bhojpuri:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended

  • NIILM School Of Business
  • Ranchi University

Job Titles Held:

  • Director of Human Resources
  • Talent Acquisition Consultant
  • Talent Acquisition Specialist
  • US Technical Recruiter

Degrees

  • MBA
  • Bachelor of Arts

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