director of human resources resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Driven and decisive human resources professional offering 8+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, employee training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall organization strategy.

  • Relationship Building
  • Bargaining Agreements
  • Project Management
  • Mentoring and Coaching
  • Regulatory Compliance
  • Accident Investigations
  • Benefits Administration
  • Budget Administration
  • Recruiting and Interviewing
  • Health and Safety Programs
  • Employee Handbook Development
  • Coaching and Mentoring
  • Training and Development
  • Union Negotiations
  • Payroll Processing
  • Human Resource Information System HRIS
12/2021 to Current
Director of Human Resources Highgate Hotels Stillwater, OK,
  • Act as advisor to C-suite executives on matters related to talent management, organizational development, leadership, and strategic planning
  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for staff.
  • Assess and rebuild HR Department to be fully electronic and legally compliant
  • Led Human Resources Department managing over 4 direct employees and oversaw department operations companywide for over 250 employees in NY, NJ and CT
  • Assessed current HRIS systems and rolled out major implementation for payroll, performance reviews, and health insurance enrollment transitioning from Kronos to ADP
  • Conducted exit interviews and recorded feedback to share with C-Suite Executives for use in retention strategy development.
  • Partnered with Union to negotiate new bargaining items with union management and their members.
  • Manage employee communication and feedback via department meetings, employee satisfaction surveys, employee focus groups, and one-on-one meetings.
  • Coach's managers on performance management, which includes providing feedback and developing performance improvement plans for their departments
  • Create and implement KPI’s organizationally companywide across all departments
03/2020 to 12/2021
Director of Human Resources Highgate Hotels Vestal, NY,
  • Reporting directly to CEO as member of executive team while overseeing office locations in NY, SC and LA for over 200 employees companywide
  • Interim Accounting Manager In conjunction with Human Resources role; overseeing daily responsibilities of Accounting Team and reporting on KPI's for Executive Leadership
  • Provided consultation and mediation regarding work-related issues, conflicts and discipline policy/policy procedure questions.
  • Developed and executed communication strategies and processes that supported and/or drove change management and continuous improvement techniques.
  • Interviewed candidates and executed onboarding, orientation and benefits processes.
  • Prepared documentation and attended unemployment hearings with management.
  • Developed job descriptions and posted job openings on organization website and job boards.
  • Processed weekly payroll and year end reports
  • Prepared and ensured proper reporting, investigation and corrective actions for vehicle accidents, personal injury accidents, property damage and customer incidences.
  • Monitored Workers' Compensation claims and worked to reduce employee incidences.
01/2019 to 03/2020
Human Resources Manager Conmet NC, State,
  • Review and update company policies in order to remain compliant and up to date with industry standards
  • Write directives advising department managers of Company policies
  • Consult legal counsel to ensure policies comply with federal and state law
  • Recruiting, onboarding and offboarding for both organizations.
  • Coordinate management training with interviewing, hiring, promotions, performance review, and sexual harassment
  • Advise management on appropriate resolution of employee relations issues
  • Administer benefit programs such as life, health, dental, pension, vacation, sick leave, leave of absence, and employee assistance
01/2016 to 01/2019
Human Resources Manager Conmet Sterling Heights, MI,
  • Created and built out Human Resources department from ground up
  • Worked in partnership with Executive Team to create, implement, and manage Human Resources strategies, services, and programs to support workforce.
  • Implemented organization's recruitment process including but not limited to; creating job descriptions, overseeing talent pipeline, implementing pre-employment screening tests, thorough background check process and new hire orientation
  • Organizational departmental planning, including processing transfers and promotions
  • Compensation and benefits administration
  • Policy development and documentation, as well as maintenance of Employee Handbook
  • Created performance review management system semi-annually
Education and Training
Expected in 05/2013 to to
Bachelor of Applied Arts And Science: Criminal Justice
Iona College - New Rochelle, NY

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Resume Overview

School Attended

  • Iona College

Job Titles Held:

  • Director of Human Resources
  • Director of Human Resources
  • Human Resources Manager
  • Human Resources Manager


  • Bachelor of Applied Arts And Science

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