Director Of Human Resources Resume Example Crowne Plaza Hotel

DIRECTOR OF HUMAN RESOURCES

Professional Summary

Proactive and dedicated Human Resources Director with exceptional ability to drive organizational effectiveness. Competent in developing widely accepted recruitment and retention strategies. Bringing 10+ years of expertise in benefits administration, employee/labor relations, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Trusted business partner with track record of consulting with executives to influence business decisions.

Skills

Benefits & Compensation Negotiation
Talent Acquisitions and Training
Employee/ Labor Relations
Performance/Staff/Talent Management
Teamwork/Collaboration

Conflict Resolution
Employee & Labor Law
Succession Planning
Organizational Development

Work History

Director of Human Resources / / Crowne Plaza Hotel - Dallas, TX / 01.2012 - Current

Entered company with no established HR practices, built HR department from ground up to implement HR standards, compliance, revamped employee handbook policies, procedures, job descriptions, and performance management system
Designed and implemented new safety program. Performed safety-policy trend analysis to identify issues to insure compliance with applicable safety, health, and environmental regulations
Developed employee turnover measurements through creation of departure follow up process form to measure employee retention and satisfaction
Spearheaded HRIS implementation for new payroll and HRIS system with Oasis Outsourcing
Managed renewals and overall administration of various company-wide employee benefit plans and supervised external Benefit Consultants to assess and ensure effective comprehensive programs and exceptional customer service
Created programs and events to foster positive work environment for all employees (health fairs, national housekeeping week events celebrate service week, employee luncheons and meetings)
Administered employee satisfaction surveys and assisted General Manager and department managers with developing action plans based on results of surveys
Ensured all management/supervisors were trained on progressive discipline processes, performance management processes related management programs and initiatives
Developed succession plans and promotion paths for all staff
Structured compensation and benefits according to market conditions and budget demands
Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
Recruited top talent to maximize profitability

Human Resources Coordinator / / The Renaissance Hotel - Richardson, TX / 01.2009 - 01.2012

Coordinated, supported and administered all company initiatives such as annual merit process, benefit enrollment, and wage/hourly surveys
Processed bi-weekly payroll
Administered employee payroll changes, (vacations, miscellaneous deductions, etc) using KRONOS
Provided required documentation in response to unemployment claims participate in unemployment hearings as needed and ensure paperwork is completed and documentation is compliant legally
Conducted annual HR compliance/standards self-audit
Coordinated human resource functions including developing salary/bonus reports, reconciling divisional expense reports, and managing employee information
Devised hiring and recruitment policies

Regional Human Resource Director / / Al's Formal Wear - Euless, TX / 01.2007 - 01.2009

Business Partner for District Managers and store operations to ensure ongoing talent activities were planned in advance (succession, capability planning, market visits) and successfully executed in each market throughout three states, seven districts, and 75 stores including two distribution centers
Represented company with government employment agencies such as EEOC and unemployment agencies
Worked closely with Regional, District and Store management to ensure application of company human resource policies and programs provided positive employee experiences
Assessed HR data, identified trends (positive & negative) and partnered with business client to improve employee experience, retention
Advised District Managers and senior management on trends, issues and areas of concern
Monitored compliance of stores with legal government regulations affecting human resources, health, and safety
Ensured compliance programs were implemented at store level
Partnered with District Managers overseeing compensation management, equity in field management organization
Advised field management regarding talent issues, areas of counseling, corrective action and termination
Monitored store employee climate; identified opportunities, areas of concern, worked proactively with management to resolve them
Provided guidance, training to field management involving subjects related to human resources, people skills, including performance management, individual development

Talent/Sourcing Manager / / Bath and Body Works - Plano, Tx / 01.2005 - 01.2007

Responsible for selection, assimilation, on-boarding, training of full time and part time sales associates
Utilized innovative forecasting, planning techniques to meet seasonal hiring objectives
Accountable for the direct supervision of the work activities of others in addition to personnel issues, including termination, performance appraisal and professional development of subordinates
Increased employee retention by introducing standardized, consistent induction, behavioral interviewing techniques

Education

UNIVERSITY OF PHOENIX - Dallas, TX / 2013Bachelor of Arts: Communication

Affiliations

Member, SOCIETY OF HUMAN RESOURCE MANAGEMENT

Resume Overview

Companies Worked For:

Crowne Plaza Hotel
The Renaissance Hotel
Al's Formal Wear
Bath and Body Works

School Attended

UNIVERSITY OF PHOENIX

Job Titles Held:

Director of Human Resources
Human Resources Coordinator
Regional Human Resource Director
Talent/Sourcing Manager

Degrees

Bachelor of Arts : Communication

Director of Human Resources Resume Example

Resume Score: 80%

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