Director Of Human Resources resume example with 16+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Proactive and dedicated Human Resources Director with exceptional ability to drive organizational effectiveness. Competent in developing widely accepted recruitment and retention strategies. Bringing 10+ years of expertise in benefits administration, employee/labor relations, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Trusted business partner with track record of consulting with executives to influence business decisions.

  • Benefits & Compensation Negotiation
  • Talent Acquisitions and Training
  • Employee/ Labor Relations
  • Performance/Staff/Talent Management
  • Teamwork/Collaboration
  • Conflict Resolution
  • Employee & Labor Law
  • Succession Planning
  • Organizational Development
Work History
01/2012 to Current Director of Human Resources Capital Health Services - Shiloh Springs | Trotwood, OH,
  • Entered company with no established HR practices, built HR department from ground up to implement HR standards, compliance, revamped employee handbook policies, procedures, job descriptions, and performance management system
  • Designed and implemented new safety program. Performed safety-policy trend analysis to identify issues to insure compliance with applicable safety, health, and environmental regulations
  • Developed employee turnover measurements through creation of departure follow up process form to measure employee retention and satisfaction
  • Spearheaded HRIS implementation for new payroll and HRIS system with Oasis Outsourcing
  • Managed renewals and overall administration of various company-wide employee benefit plans and supervised external Benefit Consultants to assess and ensure effective comprehensive programs and exceptional customer service
  • Created programs and events to foster positive work environment for all employees (health fairs, national housekeeping week events celebrate service week, employee luncheons and meetings)
  • Administered employee satisfaction surveys and assisted General Manager and department managers with developing action plans based on results of surveys
  • Ensured all management/supervisors were trained on progressive discipline processes, performance management processes related management programs and initiatives
  • Developed succession plans and promotion paths for all staff
  • Structured compensation and benefits according to market conditions and budget demands
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams
  • Recruited top talent to maximize profitability
01/2009 to 01/2012 Human Resources Coordinator Bgc Partners | Stamford, CT,
  • Coordinated, supported and administered all company initiatives such as annual merit process, benefit enrollment, and wage/hourly surveys
  • Processed bi-weekly payroll
  • Administered employee payroll changes, (vacations, miscellaneous deductions, etc) using KRONOS
  • Provided required documentation in response to unemployment claims participate in unemployment hearings as needed and ensure paperwork is completed and documentation is compliant legally
  • Conducted annual HR compliance/standards self-audit
  • Coordinated human resource functions including developing salary/bonus reports, reconciling divisional expense reports, and managing employee information
  • Devised hiring and recruitment policies
01/2007 to 01/2009 Regional Human Resource Director Consolidated Container Company Llc | Mcdonough, GA,
  • Business Partner for District Managers and store operations to ensure ongoing talent activities were planned in advance (succession, capability planning, market visits) and successfully executed in each market throughout three states, seven districts, and 75 stores including two distribution centers
  • Represented company with government employment agencies such as EEOC and unemployment agencies
  • Worked closely with Regional, District and Store management to ensure application of company human resource policies and programs provided positive employee experiences
  • Assessed HR data, identified trends (positive & negative) and partnered with business client to improve employee experience, retention
  • Advised District Managers and senior management on trends, issues and areas of concern
  • Monitored compliance of stores with legal government regulations affecting human resources, health, and safety
  • Ensured compliance programs were implemented at store level
  • Partnered with District Managers overseeing compensation management, equity in field management organization
  • Advised field management regarding talent issues, areas of counseling, corrective action and termination
  • Monitored store employee climate; identified opportunities, areas of concern, worked proactively with management to resolve them
  • Provided guidance, training to field management involving subjects related to human resources, people skills, including performance management, individual development
01/2005 to 01/2007 Talent/Sourcing Manager Bath And Body Works | City, STATE,
  • Responsible for selection, assimilation, on-boarding, training of full time and part time sales associates
  • Utilized innovative forecasting, planning techniques to meet seasonal hiring objectives
  • Accountable for the direct supervision of the work activities of others in addition to personnel issues, including termination, performance appraisal and professional development of subordinates
  • Increased employee retention by introducing standardized, consistent induction, behavioral interviewing techniques
Expected in 2013 Bachelor of Arts | Communication UNIVERSITY OF PHOENIX, Dallas, TX, GPA:


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Job Titles Held:

  • Director of Human Resources
  • Human Resources Coordinator
  • Regional Human Resource Director
  • Talent/Sourcing Manager


  • Bachelor of Arts

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