Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

HUMAN RESOURCES Enthusiastic professional with over 15 years of experience managing HR related functions. Ability to prioritize and execute multiple HR projects and deadlines, concurrently. Unique organizational, time management and interpersonal skills. Proficient in administering initiatives, providing a broad level of counseling on recruitment, employee relations, retention and training programs and handling complex situations with professionalism and confidentiality. Strong command of state and federal laws influencing personnel actions. Keen eye for process improvement opportunities to drive efficiencies within the organization.

  • Employee engagement
  • Benefits Administration
  • Employment Law and Workers Compensation
  • Performance evaluation
  • Recruiting and onboarding
  • State/Federal Compliance
  • Leadership and employee development, Training development
  • Employee Benefits
  • Succession Planning
  • Critical thinking
  • Payroll
  • Policy Development
  • Organizational skills
  • Analytical
  • Organization
  • EOS Methodology
06/2016 to Current
Director of Human Resources Capital Health Services - Sunnyslope Bowerston, OH,
  • Oversee and direct all HR related functions including recruitment, compliance, compensation, benefits and leave, occupational health and safety, labor relations, training and development, and disputes and investigations.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Analyzed compensation and benefits policies to develop modifications and establish competitive programs.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Launched wellness plans to reduce stress, boost morale and increase productivity.
  • Established measures to promote diversity and drive equal access to opportunity and advancement.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Administered payroll, retirement-plan contribution tracking and health and welfare outsourcing.
  • Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
05/2007 to 06/2016
Human Resources Generalist Ashley Furniture Oxnard, CA,
  • Is a textile manufacturer of circular and warp knit fabrics.
  • Manage a broad range of HR related functions including HR policy development, payroll administration, and head recruiter for employee screening/hiring/orientation, staff training including safety topic training, benefits enrollment and programs, leave of absence programs/records.
  • Key Results:.
  • Reduced unemployment payments by $140,000 cost savings over 3 years.
  • Managed the claims process and independently gathered facts, prepared responses and determined company documentation.
  • Reduced payroll overpayments by 8% by requiring employees to have a schedule in the time system.
  • Supported process and maintenance of payroll records in accordance with policies and procedures, communicated with key management regarding employee relations, responded to concerns of other employees.
  • As head recruiter for the organization, assessed recruitment trends and proactively recruited candidates through advertisements, internet mining and internal recommendations.
  • Developed and maintained candidate files through payroll and HR system to track all applicants/records for future searches.
  • Organized the secure payroll and HR system to be in compliance with state and federal laws.
  • Generated HR data reports and tracked production data for analysis and continual improvement opportunities.
  • This information is used to gauge hiring needs and trends.
  • Data also expresses where efficiencies are lacking; where bottlenecks in the production process are prevalent; and illustrated where a need for closer scrutiny.
  • Worked with senior leadership to develop, implement and maintain HR policies and procedures.
  • Developed orientation, training and incentive programs for the organization including new hire orientations; manufacturing lead person training with a focus on employee interaction and employer should-have-known information; and an attendance incentive which decreased time away from work.
  • Assisted with the improvement of the Safety Program to bring up to code by investigating and analyzing work place accidents to determine root cause with potential for improvement opportunities.
  • Researched, developed curriculum, and conducted monthly in-house safety topic training to ensure consistent focus on safety within the organization.
  • Improved response times/details to Worker’s Compensation Jessicar and reduced time away from work for injured employees by analyzing OSHA investigation results for root cause and improvement opportunities.
04/2004 to 05/2007
HR & Training Coordinator | Manufacturing | 130 employees Endura Products, Inc City, STATE,
  • Endura Products is a manufacturer of residential door components.
  • Administered employee benefit plans including new hire orientation program and open enrollment process.
  • Prepared, presented and distributed employee communication, publications and announcements.
  • Key Results:.
  • Administered policed and programs relating to all phases of HR activity including HR planning, recruitment, and training.
  • Identified additional recruiting efforts including open interviews, job fairs, and college recruitment.
  • Utilized and managed the use of two temporary services; negotiated bill rate and transfer hours.
  • Administered and interpreted individual assessments.
  • Reduced company liability by developing and implementing training information for lead production employees.
  • Managed, updated and presented details product training to new sales force members in order to reduce turnover in the sales department.
  • Participated in job safety analysis for each position in the four plant operations.
  • Shadowed” employees to reduce possible injuries.
  • Documented the process to be used as a training tool for new employees.
Education and Training
Expected in
Bachelor of Science: Business Administration | Human Resources
University Of North Carolina At Greensboro - Greensboro, NC,

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  • University Of North Carolina At Greensboro

Job Titles Held:

  • Director of Human Resources
  • Human Resources Generalist
  • HR & Training Coordinator | Manufacturing | 130 employees


  • Bachelor of Science

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