Director Of Human Resources Resume Example Company Name

DIRECTOR OF HUMAN RESOURCES

Skills

Policy and Procedure Adherence
Conflict Resolution
New Employee Training
Exit Interviews
Performance evaluation
Onboarding

Workforce improvements
Skilled in Paycor, Certipay, ADP
Benefits administration
Human resources
Succession planning
Records management

Professional Summary

Dedicated Director of Human Resources competent in developing widely accepted recruitment and retention strategies. Knowledgeable in new hire training and on-boarding methods. Offering successful career history comprising more than 8 years.

Work History

January 2021 to Current
Director of Human ResourcesCompany Name, City, State

Handled on-boarding process for newly hired employees and distributed all paperwork.
Conducted exit interviews to better understand reasons why employees were separating from company.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Oversaw workers' compensation program for employees injured on job.
Provided immediate updates to entire employee pool when policies and procedures were altered.
Monitored administration of benefits program to maintain compliance with employee insurance program.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Developed incentive program for hiring of and retaining of employees.
Answered employee inquiries regarding health benefits and 401k options.
Monitored and handled all employee claims, including performance-based and harassment incidents.
Created and implemented forward-thinking initiatives to improve employee engagement.
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Directed job fairs to bring in local talent for long term and seasonal positions.
Structured compensation and benefits according to market conditions and budget demands.
Conducted company-wide town hall meetings to convey updates.

February 2018 to January 2020
Human Resources SpecialistCompany Name, City, State

Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Paycor.
Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
Facilitated criminal background check process for new hires.
Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
Developed and facilitated all new-hire orientations.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Assisted with meetings and presentations within company.
Recruited and screened qualified potential employees.
Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
Conducted confidential investigations of discrimination, harassment and workplace violence.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Managed employee exit interviews and paperwork.
Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
Provided advice to leaders, managers, consultants and employees on implementation of HR policies and procedures, collective bargaining and union agreements and business rollouts.

March 2014 to July 2017
Human Resources and Office ManagerCompany Name, City, State

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Completed bi-weekly payroll for 200 employees.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Arranged corporate and office conferences for company employees and guests.
Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Codified office structures and processes to promote teamwork and performance.
Identified appropriate marketing channels and target customers for campaigns.
Developed campaigns and specific marketing strategies for clients.

January 2002 to March 2014
Retail Operations Manager Company Name, City, State

Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
Directed training and performance monitoring for 30 staff members.
Contributed to leadership team for implementing company policies and procedures.
Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
Conducted inventory analysis to determine optimal stock levels.
Liaised with store manager to set up visually appealing layout for store merchandise.
Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
Reviewed store sale numbers, cost of inventory, operational expenses, and inventory losses.
Reduced workflow downtime by ordering supplies and organizing stock to meet demand.
Oversaw preparation and distribution of promotional materials and flyers.
Oversaw packaging and delivery of purchased merchandise to respective facilities with zero discrepancies.
Monitored day-to-day production to verify packaging and efficient delivery of purchased merchandise to respective facilities within expected timeframes.
Updated pricing and signage to complete product displays and educate customers.
Monitored and replenished display inventory and restructured according to available stock.

Education

June 2019Master of ArtsHuman Resources Management Webster University, City

August 2006Bachelor of ArtsSociologyUniversity of Central Florida, City

December 2004Associate of ArtsGeneral Studies Valencia Community, City

Resume Overview

School Attended

Webster University
University of Central Florida
Valencia Community

Job Titles Held:

Director of Human Resources
Human Resources Specialist
Human Resources and Office Manager
Retail Operations Manager

Degrees

Master of Arts Human Resources Management
Bachelor of Arts Sociology
Associate of Arts General Studies

Director of Human Resources Resume Example

Resume Score: 80%

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