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Director of environmental services, and Security Resume Example

Resume Score: 90%

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DIRECTOR OF ENVIRONMENTAL SERVICES, AND SECURITY
Summary

Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.[Job Title] who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Highlights
  • Strategic planning
  • Personable
  • Team building
  • Multi-site operations
  • Multi-unit operations management
  • Inventory control
  • Staff retention
  • Contract management
  • Troubleshooting and problem solving
  • Flexible
  • Client relationships
Accomplishments

Boosted customer satisfaction ratings by [Number]% in under [Number] months.Cut inventory by more than half and improved on-time delivery to [Number]% by [Action taken].Increased output by [Number]% by [Action taken].

Received [Number] “exceeds expectations” ratings on performance reviews.

Experience
ravenwood nursing homeMay 2011 to September 2012Director of environmental services, and Security
Baltimore, MD

Ravenwood nursing home - 5/11 - 9/12 (closed doors) Scheduling, payroll, supplies, QI inspection, security rounds, train housekeepers Director of environmental services, and Security. A 175 bed residential rehabilitative facility. Housekeeping, Laundry and a Security staff was hired, trained and surprised by me. There were 39 workers and I was responsible for three budgets. Schedules major project work. Interviewed vendors and made purchasing decisions for materials and supplies

Answered customers' questions and addressed problems and complaints in person and via phone.Attended [Number] team meetings each month to voice concerns and offer constructive feedback to others.

SodexhoJuly 2009 to August 2010General ManaGER 1
Baltimore, MD

GM - .. 7/2009 08/10 Payroll Schedule staff to meet the needs of the facility in line with budgetary constraints. Train staff in housekeeping and laundry standards and work procedures Scheduling outline of all housekeeping and laundry staff Customer Service does inspection rounds to insure the safety and cleanness of the facility. Managed housekeeping and laundry day to day operations Counsel and coach employees as needed

Fayette Health & Rehabilitation CenterMay 2005 to July 2009Director Environmental Service
Baltimore, MD

Plan, develop, organizes, implements, evaluates and direct housekeeping and Laundry departments . Responsible for budget, payroll, supplies, training, inspections and QA reports . Scheduling work and project assignments . Perform housekeeping, and laundry tasks as required . Attend all safety committee meetings . Counsels employees on deficiencies in performance and attendance. . Attends mandatory in - services . Maintain records and logs and prepare accurate reports . Coordinate contract services and suppliers. . Manages multiple facility functions. . Perform other duties as necessary . Coordinate all outside services that concern housekeeping and laundry Give daily assignments to housekeeping and laundry staff --- Inspect work during shift to assure to satisfactory completion---- Order linens, maintaining adequate supply Proven working knowledge of word, excel and power point Strong knowledge of all administrative duties to include payroll, scheduling and other clerical areas.

Ebony Services, IncOctober 1999 to May 2005Dir. Environmental
Baltimore, MD

. Service) . Responsible for hiring staff . Scheduling, developing policies and outlines . Training, handing any concerns and implement environmental polices . Responsible for adhering to budget and managing the financial performance of Environmental service. . Diagnosed and corrected department problems accurately and promptly . Responsible for mds sheets, scheduling and payroll . Train floor techs

Lorien Frankford Nursing HomeSeptember 1990 to January 2002Director Environmental Service Dept
Baltimore, MD

350 Bed nursing home . Trained staff . Responsible or inspections, scheduling, payroll, supplies and budget. . Reorganize the laundry and set up new par levels . Maintain standards to meet or exceed regulatory and code requirements. . Perform any other related duties as assigned . Direct laundry operations so as to produce a clean sanitary product . Interview, Hire, evaluate, train and termination base on company polices . Schedule all special work assignments. . Maintained compliance with state, federal and local regulations Maintained the safety of residents, family members and staff Provide training and hands on assistance Keep soil and clean in different areas. Check linen torn, discolored and holes Established par levels of linen supplies Ensure all staff is properly trained and have the tools to effectively carry out Their tasks.

Sandtown Nursing & Rehabilitation CenterAugust 1997 to October 1999Dir. Environmental Service
Baltimore, MD

Do QA inspections and made reports for meetings . Manage the hiring and evaluations of staff . Responsible for ordering all housekeeping and laundry supplies . Scheduling, payroll and yearly budgets . Training staff, in-services and stand up meetings . Achieved daily cleanliness standards and daily inspections. . Prepare master schedule housekeeping and laundry . Participations in orientation as indicated . Attends daily stand up meetings . Conduct staff meetings and communicate with other departments Keep laundry regulations up to date

Mia & Chimia, IncFebruary 1994 to August 1997Dir. Operations
Baltimore, MD

Responsible for development of work schedules, payroll, ordering supplies and Equipment. . Training supervisors and managers . Customer relations

Liberty Medical CenterMay 1985 to September 1990Environmental Service Manager
Baltimore, MD

Train floor Tec. . Inspections . Some scheduling . QA reports . Assist in developing budgets and ensure adherence . Monitor environmental indicators identified through monthly performance Improvement and Environmental Rounds

Education
Douglass Senior high1966High School Diploma: GENERAL TECBaltimore, Md, US

Douglass Senior high Baltimore, Md - Graduated

Skills

Payroll, Scheduling, Training, Inspections, Budget, Operations, Qa, Exceed, Budgets, Housekeeping, Ordering, Clerical, Excel, Word, Customer Relations, Inspection, Buying/procurement, Environmental Services, Purchasing, Security, Customer Service, Receptionist, Retail Sales, Floor Care

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • ravenwood nursing home
  • Sodexho
  • Fayette Health & Rehabilitation Center
  • Ebony Services, Inc
  • Lorien Frankford Nursing Home
  • Sandtown Nursing & Rehabilitation Center
  • Mia & Chimia, Inc
  • Liberty Medical Center

School Attended

  • Douglass Senior high

Job Titles Held:

  • Director of environmental services, and Security
  • General ManaGER 1
  • Director Environmental Service
  • Dir. Environmental
  • Director Environmental Service Dept
  • Dir. Environmental Service
  • Dir. Operations
  • Environmental Service Manager

Degrees

  • High School Diploma : GENERAL TEC

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