Director of Disability Service Resume Example
Love this resume?Build Your Own Now
DIRECTOR OF DISABILITY SERVICE
Professional Summary
Former Director offering over 20+ years of experience in Higher Education, as well as former college basketball coach for 16 years and instructor for the past five years. Demonstrated success in providing team leadership and development to foster growth and resolve conflicts while overseeing the daily operations of the Columbia Basin College's Disability Services office for the last five years and providing services and accommodations to approximately 800 students per academic year. Implemented new strategies on effective recruitment and retention efforts. Highly-organized with expertise in solution development. Strong technical knowledge in Microsoft Word, Excel and Assistive Technology and frequent attendee of professional development workshops and/or webinars.
Skills
|
|
Work History
06/2014 to 11/2019Director of Disability ServiceColumbia Basin College | City , STATE
- Developed and presented numerous power point presentations to campus departments and off-campus to school districts and community agencies and organizations to educate of services provided
- Planned, wrote, and edited material for informing campus and community of policies, new relevant information, and events
- Provided exceptional customer service skills
- Developed outreach/recruitment strategies which included the use of technology to reach targeted audience
- Initiated, developed, and maintained relationships with local organizations and governmental agencies
- Worked closely with organizational leadership, including Vice President of Student Services, to strategically affect direction of operations
- Built and strengthened productive and valuable partnerships with campus staff and faculty to drive collaboration, engagement and compliance with federal regulations regarding students with disabilities
- Directed work of key outreach strategies and ADA compliance regulations to team members to create accessibility to all students who qualify for ADA accommodations
- Focused teams on developing innovative approaches at all levels to ensure students have equal access to curriculum
- Prepared reports and confirmed institution documentation met federal, state, and campus requirements
- Initiated collaboration between campus departments, faculty & staff, and campus personnel
- Managed and archived quality documentation and participated in internal and external quality audits
- Maintained sensitive and confidential information
05/2012 to 06/2014HUD Grant DirectorColumbia Basin College | City , STATE
- Generated new business leads to over 20 downtown Pasco businesses through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Communicated value and position to sales team and developed tools to support selling process
- Developed and executed targeted relationship and account development strategy
- Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
- Instituted business plans to contribute to long-term plans for downtown Pasco businesses
- Supported marketing programs and campaigns with content and messaging to drive demand
- Worked with business owners to resolve marketing problems, improve operations and provide exceptional customer service
09/2014 to 11/2019HDEV 101 InstructorColumbia Basin College | City , STATE
- Designed to help students identify and understand the fundamental characteristics and learning strategies needed to achieve their goals for college and beyond.
- Helped students explore the role that personal responsibility, behaviors, and beliefs play in academic and personal achievement.
- Helped students utilize campus tools and resources to develop academic plans that support their career and educational goals
- Piloted, evaluated, and assessed grant benchmarks and prepared monthly, quarterly, and annual reports for both institution administrators and state grant representatives
- Defined and articulated learning outcomes, including measurements, performance metrics and changes to improve student learning.
- Initiated new learning methods, promoting total student comprehension while curbing learning time.
- Monitored student progress through test administration and adapted learning plans to optimize progress.
- Provided clear, informative lectures on academic plans to classes of 25 students per class.
- Decreased learning time by initiating new learning methods and ensuring complete student comprehension.
Education
2008Master of Arts | Educational LeadershipWashington State University, City
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Formatting
- Word choice
- Measurable results
Resume Overview
School Attended
- Washington State University
Job Titles Held:
- Director of Disability Service
- HUD Grant Director
- HDEV 101 Instructor
Degrees
- 2008 Master of Arts | Educational Leadership
Similar Resumes
