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Director of Cashier's Resume Example

Resume Score: 80%

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DIRECTOR OF CASHIER'S
Professional Summary
Dear Mr. Astrab: I am very interested in the position of Dean of Business Affairs. I currently relocated to the area and I know my skills and experiences will help me transition easily into this position at Broward College. I have had the pleasure of working for Grand Rapids Community College for almost twelve years and throughout this time I have displayed a very good work ethic. As the enclosed resume indicates, my professional experience spans from working with budgets, student financial records, customer service, lending, sales, and management. I am sincere in my interest in this position. With my experience, I am confident that my diverse qualifications will be valuable to Analytics, Strategy and Communication. My ability to relate and communicate with employees on all levels, work independently or in a team setting allows me to contribute to the Deans position in a number of critical areas such as ensuring compliance requirements, establishing goals, policies and procedures and implementing service improvements. To prepare adequately for the Dean of Business Affairs position, I received my Bachelor of Science in Business Administration with a major in Accounting in August 2004 from Central Michigan University and I received my Master in Business Administration in August 2008 from Cornerstone University. I worked over eleven years at Grand Rapids Community College in various roles. I am proficient in the Windows environment and with MS Office products, working knowledge of the Campus Wide Information System (CWIS) including Query, Crystal, Continuity, and ETO (grant management system). Throughout my career, I have possessed good leadership, budgeting, communication, organizational, problem-solving, decision-making, and analytical skills. I even have experience in handling sensitive and/or difficult situations in a discreet and confidential manner.
Skills
  • Academic
  • Administrative
  • Billing
  • Budget development
  • Budget
  • Cashier
  • Financial
  • Financial Analyst
  • Hiring
  • Internal audits
  • Litigation
  • Director
  • Office
  • Payroll
  • PCI
  • Purchasing
  • Staff development
  • Supervision
Work History
Director of Cashier'sCompany Name – City, State
  • Office, Provide development, management and oversight of the Cashier's Office.
  • Maintain knowledge of rules, regulations, and compliance requirements for FERPA, VA, PCI, Collection, Litigation, and Bankruptcy.
  • Perform internal audits of cash operations, review deposit reports and monitor staff cash activities.
  • Perform Budget Control Officer (BCO) duties for my department: Budget development and monitoring, expense tracking, purchasing, payroll review and budget modifications.
  • Provide administrative oversight and direct supervision to staff members including hiring, termination and discipline, setting performance standards and evaluating staff, and staff development.
  • Work collaboratively with student service and academic departments to identify service needs and implement improvements.
  • Ensure the security and confidentiality of student financial information and other sensitive financial information.
  • Write query reports internally and prepare reports: Monthly and Annually.
  • Respond to customer inquiries and complaints.
MCAM Program Manager, 04/2014 to 06/2016
Company Name – City, State
  • Provide development, management and oversight of the U.S.
  • Department of Labor TAACCCT MCAM grant activities.
  • Perform Budget Control Officer (BCO) duties for a $4.1 million federal grant: Budget monitoring, expense tracking, purchasing, payroll review and budget modifications.
  • Provide administrative oversight and direct supervision to grant project faculty and staff members including hiring, termination and discipline, setting performance standards and evaluating staff, and staff development.
  • Work collaboratively with consortium partners, community organizations and internal college faculty and staff to identify roles and ensure clear communication, cooperation, and accomplishment of grant outcomes.
  • Ensure the security and confidentiality of student intake information and other sensitive grant documents.
  • Write query reports internally and prepare reports: Monthly, Quarterly, and Annually for the Department of Labor and Consortium Colleges.
  • Respond to customer inquiries and complaints.
Office Manager, 07/2010 to 04/2014
Company Name – City, State
  • Maintained knowledge of rules, regulations, and compliance requirements for FERPA, VA, PCI, and Collection.
  • Created and implemented the electronic billing (E-Bill) process.
  • Supervised, trained, and managed all student workers and coordinated the activities of all office staff.
  • Assisted customers and staff with exceptional circumstances regarding student accounts, payments, refunds, residency and other Cashier's Office functions and took a lead role in resolving service issues and complaints.
  • Coordinated payroll for the Cashier Office staff.
  • Assumed the role of Head Cashier in her absence.
  • Assumed the role of Financial Analyst in his absence to run Enrollment Cancellation.
  • Assumed the role of Associate Director in her absence and ensured office ran smoothly.
  • Communicated effectively all facets of the third-party process with staff, students and third-party companies.
Education
Master of Business AdministrationCornerstone University
Bachelor of Science: Business AdministrationCentral Michigan University
National Career Readiness Certificate - GoldGrand Rapids Community College
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Resume Overview

School Attended

  • Cornerstone University
  • Central Michigan University
  • Grand Rapids Community College

Job Titles Held:

  • Director of Cashier's
  • MCAM Program Manager
  • Office Manager

Degrees

  • Master of Business Administration
    Bachelor of Science : Business Administration
    National Career Readiness Certificate - Gold

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