director of academic progress and transfer resume example with 14+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Experienced Academic Advisor with a passion for academic advising. Working through student challenges and establishing rapport with students and other campus departments. Gifted at identifying at-risk student scenarios and guiding students to a sense of accountability.

  • Educational Leadership
  • Student Affairs
  • Student Counseling
  • Student Engagement
  • Close Attention to Detail
  • Internet Explorer
  • E-Learning
  • Staff Development
  • Educational Technology
  • Student mentorship
  • Student recruitment knowledge
  • Calendar maintenance
  • Academic monitoring
  • Proficiency in Microsoft Office
  • Student development
  • Academic requirements knowledge
  • Recordkeeping abilities
  • Supervision
  • Time management
01/2018 to Current
Director of Academic Progress and Transfer Ohsu Portland, OR,
  • Advising for Student Success
  • Provide accurate/timely info for student success for identified students (Caseload includes 40-120 students per semester).
  • Utilize comprehensive model of blended advising approaches to help students develop a success plan, enhance learning, evaluate academic fit, select courses, and progress through various phases of student development.
  • Perform Academic Recovery meetings.
  • Monitor academic progress for all probationary and elevated risk students.
  • Communicate with students and advisors regarding academic and retention issues.
  • Evaluate transcripts, course equivalencies, help students select courses and navigate electronic resources.
  • Advise students on course selection, pathways and career options.
  • Serve as student mentor and counselor for students when academic problems and personal adjustment issues arise.
  • Schedule meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities.
  • Review student grade reports each semester to determine probation or suspension based on academic regulations of university.
  • Provide counseling and support to students struggling with personal, professional and academic problems.
  • Communication for Student Success
  • Assists in development and delivery of programs to enhance the effectiveness of academic coordinators and faculty advisors.
  • Design, coordinate, and execute outreach efforts to promote one-on-one meetings and programs to empower growth, enhance learning, and develop individual success plans for identified students.
  • Work with colleagues to help support reinstated students.
  • Prepare and review advising records, including degree audits, and transfer equivalencies for new and readmitted students in preparation for orientations.
  • Orientation & Student Recruitment
  • Coordinate development of materials and facilitate orientation sessions that include academic information, UK, and CAFE resources, college transition information and promote community building during university orientations for prospective and/or transfer students and their parents/visitors, alumni, and faculty.
  • Assist with University and CAFE recruitment events, including Preview nights and other events to recruit quality students to the College when needed.
  • Collaboration
  • Actively engage in helping other staff in Center for Student Success become more successful in their professional roles.
  • Help coordinate professional development opportunities for colleagues.
  • Serve as Liaison for Transfer Admission and Equivalency Office.
  • Co-instruct GEN 109 Designing your Pathway for Success for incoming Freshmen in Fall Semester and 2nd semester Freshmen on probation in Spring Semester.
  • Present students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
09/2009 to 12/2017
Academic Counselor for Student Services University Of Kentucky City, STATE,
  • Served as Academic Advisor to the Football team from July 2015 - December 2017; Men’s Track and Field and Cross-Country teams and Women's Golf from August 2014 - June 2015; Men’s and Women’s Track and Field and Cross-Country teams from August 2009 - August 2014
  • Monitored the academic progress of assigned student-athletes; assisted with registration for classes; scheduled tutor sessions for monitored student-athletes; provide weekly academic reports to the coaches and Assistant AD for Academics and Eligibility
  • Verified the continuing eligibility progress of student-athletes each semester for NCAA requirements
  • Developed plans to accommodate student-athletes with special needs, i.e., Learning Services, medications, Individual Educational Plans
  • Collaborated with Lifeskills Coordinator to develop strategies to help prepare student-athletes for life after college
  • Supervised 10 Academic Graduate Assistants and Academic Services Assistants
  • Served on Website Development and Maintenance Committee
  • Assistant Supervisor for administration of STATS System (Student tracking system within Center for Academic and Tutorial Services)
07/2007 to 08/2009
Medicare/Medicaid Enrollment Specialist Humana City, STATE,
  • Reviewed and processed Medicare and Medicaid Enrollment applications.
08/2005 to 06/2006
Academic Coordinator Texas A&M University City, STATE,
  • Monitored academic status of men’s and women’s basketball teams; Served as liaison to professors and coaches for 40 student-athletes.
  • Collaborated with remedial services for 13 “at-risk” student- athletes.
  • Improved both teams’ overall GPA from the previous year, Men’s overall team GPA was 2.43, up from 2.12 from the previous year.
  • Women’s overall GPA was a 3.2, up from 2.7 from the previous year.
  • The women’s basketball team GPA was ranked 17th in the nation among Division I women’s basketball programs for the 2005-06 academic year with 5 girls with a perfect 4.0 GPA.
  • Prepared academic performance evaluations for coaches and the athletic director for each student- athlete twice a semester.
  • Provided student-athletes with academic advising, registration assistance and counseling services.
  • Monitored tutorial services for student-athletes with a GPA of a 2.3 or below.
  • Assessed degree audits for percent of degree purposes, which determined athletic eligibility.
  • Conducted study hall for men’s and women’s basketball teams during road trips.
Expected in 05/2003 to to
Master of Science: Sports Management
University of Kentucky - Lexington, KY,
Expected in 12/2001 to to
Bachelor of Arts: Kinesiology And Health Promotions
University of Kentucky - Lexington, KY,
  • Minor in Business
  • Ken Freedman Outstanding Advisor Award for a Professional Advisor - University of Kentucky Advising Network - Feb 2014
  • NACADA Region III Excellence in Advising – Primary Role award for the state of Kentucky - Apr 2014
  • NACADA Outstanding Advising Award Certificate of Merit recipient in the Primary Advising category - Apr 2014

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Resume Overview

School Attended

  • University of Kentucky
  • University of Kentucky

Job Titles Held:

  • Director of Academic Progress and Transfer
  • Academic Counselor for Student Services
  • Medicare/Medicaid Enrollment Specialist
  • Academic Coordinator


  • Master of Science
  • Bachelor of Arts

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