director nutrition program resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seasoned Operations Manager and talented leader 40 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

  • First to implement Fax Foods program in La Market BKC Corp 1987
  • Open Two-in- One Concept Retail Food Brands in LA & Texas Market KFC Corp. 1996
  • Operator of CSU Personal Chef Service 1998
  • Open City of Baker School System Child Nutrition Program 2003-2022
  • Preceptor for Southern University Dietician Program 2017-2022
  • Managing Director Concessions Solutions Digital Marketing Agency 2010

  • Policy compliance
  • Strategic Planning
  • Team Building / Staff Training and Professional Development
  • Customer Service/ Guest Relations
  • Resource management/ cost control / Budgeting
  • Workflow planning / Scheduling
  • Menu Development
  • Facilities/ Safety Management
  • Continuous Performance Improvement
  • Procurement/ Bidding / RFP Solicitation
  • E-scholar Student district Data Coordinator
  • Nutritional Wellness Coordinator
  • Technology Skills: MS Office 365, Adobe Creative,
  • Customer Engagement Strategies
  • Brand Image Alignment
  • Lead Generation Campaigns and Strategy Development
Work History
08/2003 to 03/2022 Director Nutrition Program Baumhowers Victory Grill | , , Baker, LA
  • Monitored and enforced quality standards for school food services.
  • Developed applications for school meal assistance programs.
  • Adhered to local, state and federal laws and regulations regarding school nutrition standards.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Evaluates food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Cultivated strong vendor relationships.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.
  • Enhanced business productivity by training team members and servers on best practices and protocols.
  • Managed team of 80 employees, overseeing hiring, training, and professional growth of employees.
04/1993 to 06/1998 Area Training Coach KFC Corporation | , ,
  • Drove operational direction for 15 new concept stores in Louisiana and South Central Region
  • Increased profitability by 13 % optimizing sales and fulfilling lower overhead costs.
  • Met customer service standards and expectations consistently by effectively communicating and actively listening.
  • Supported business growth through strategic planning and process development.
  • Supervised daily operations of multi-million dollar Quick-Service multi and single unit operations.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Eased team transitions and new employee orientation through effective training and development.
  • Cultivated and strengthened lasting relationships using strong issue resolution and dynamic communication skills.
  • Managed daily operations of organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new store openings.
  • Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
03/1980 to 12/1991 Restaurant General Manager BKC Corporation | , ,
  • Orchestrated positive customer experiences by overseeing every area of quick -service operations.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Purchased adequate quantities of food, beverages, equipment and supplies.
  • Set clear expectations and created positive working environment for employees.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
  • Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Actively participated in ongoing customer service programs to build sales and rapport in community.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Expected in 12/2004 to to Bachelor of Science | Business Administration And Management University of Phoenix, Tempe, AZ GPA:
Expected in 1996 to to Associate of Arts | Cultural Studies Nicholls State University, Thibodaux, LA GPA:

United States Personal Chef Association Member

Louisiana School Nutrition Executive Board Member

North Baton Rouge Chamber of Commerce, Director of Strategic Partnerships

Exxon Mobile Corporation, Community Dialogue Member

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Resume Overview

School Attended

  • University of Phoenix
  • Nicholls State University

Job Titles Held:

  • Director Nutrition Program
  • Area Training Coach
  • Restaurant General Manager


  • Bachelor of Science
  • Associate of Arts

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