• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Director, Learning and Development
Please provide a type of job or location to search!
SEARCH

Director, Learning and Development Resume Example

Love this resume?Build Your Own Now
DIRECTOR, LEARNING AND DEVELOPMENT
  • https://www.linkedin.com/in/nickcmurray/
Professional Summary

Education and instruction, in all its forms, has been my greatest and most successful contribution to the companies for which I've worked, and organizations with which I've partnered. After having demonstrably elevated all communications with precise research and extreme clarity at OneDigital | HR Consulting, including customized client newsletters and labor law updates, I was charged with development, facilitation, and oversight of a monthly series of live academic and consultative webinars open to thousands of clients and prospects. Enthusiastically, I reformatted the series, enhanced the quality, made it more interactive, and as a result raised the annual viewership by nearly 50%. Beyond that, I developed and implemented an online harassment training system, used and enjoyed by clients around the country who all achieved their harassment training compliance upon completion.

I'm also a graduate of Columbia University where I earned my B.A. in philosophy, focusing on ethics and epistemology. Rigorous academics energize me—it's simply who I am. Further, my various roles with the Irvine Chamber of Commerce's Education Committee and Ethics Program have made a difference to countless business owners and students entering the workforce. Every day is an opportunity to learn, grow, and make a positive, floor-raising impact on both people and businesses. I cherish education. I'm devoted to it. I'm a lifelong learner who is committed to helping others succeed.

Skills
  • E-Learning Developer
  • Curriculum design
  • Course material creation
  • Training program development
  • Process improvement
  • Problem resolution
  • Project organization
  • Supervision
  • Managing communications channels
  • Strategic planning
  • Copywriting
  • Editing
  • Corporate communications
  • Research
  • CRM
Education
Columbia University in The City of New YorkCity, StateBachelor of Arts: Philosophy

Emphasis: Ethics, Epistemology

Accomplishments
  • 2020 Above & Beyond award winner (2000 employees. 275 leadership award candidates. 5 winners.)
Work History
Altice Usa Inc.- Director, Learning and Development
Oakland , NJ09/2019 - 07/2020
  • Demonstrates proficient knowledge of instructional design, experience creating training and curricula with a focus on improving leadership, organizational learning, and critical HR functions.
  • Proactively interface with the key stakeholders and business teams to understand business changes that that will influence L&D design and drive future improvements.
  • Ensure existing and new courses are currently compliant, mitigating risk.
  • You will serve as a key leader, ensuring our customers receive the necessary educational experiences to quickly realize initial value from our programs and maximize the value of our product and services over time.
  • Build and manage a certification program for L&D catalog.
  • Ensure programs are delivered with the highest quality to build customer confidence, satisfaction, and trust.
  • Evaluate and improve program effectiveness through defined KPIs, testing and customer feedback.
  • Manages monthly and custom quarterly webinar production, rehearsal, and live presentations.
  • Moderates all live webinars.
  • Promotes, tracks, and authorizes clients' and prospects' webinar participation.
Cox Enterprises- Senior Manager, Client Services
Middletown , NY08/2017 - 09/2019
  • Centralized focus on responding to program satisfaction regarding existing partner clients through regular and frequent communication with C-Suite contacts.
  • Regularly presents on-site at clients in both a training and reporting capacity.
  • Analyzes utilization reports and statistics of partner clients to help achieve the client services department's objectives, while providing meaningful feedback to clients.
  • Maintains and supports partner program relationships; communicates with sponsors to promote relationships; keeps immaculate inventory of corresponding records.
  • Produces customized solutions and programs to clients across all industries with various HR needs.
  • Website management including adding, removing, and revising content, as well as driving SEO.
Catalent Pharma Solutions, Inc.- Operations Manager
Harmans , MD11/2004 - 06/2017
  • Experienced in building a collaborative and creative environment for a team with strong analytical, problem solving, and decision-making skills.
  • Identifies opportunities and areas of focus for balanced business growth.
  • Schedules print jobs, coordinates proper mix of mailers, designs and produces fresh mail pieces as well as conceptualizes promotional offers.
  • Maintains inventory and historical campaign records.
  • Research, data profiling, demographic analysis, list seeding if necessary, and price negotiations.
  • Web site design and optimization.
  • Develops brand recognition.
  • Experienced with special projects requiring confidential and sensitive information.
  • Maintains a high degree of knowledge about competitive products, pricing, and company positioning.
  • Attends and manages tradeshows and networking events.
  • Stays current by participating in seminars, trainings, and other continuing education opportunities.
  • Creates annual department budget and oversees effective fiscal management.
  • Provides customized reports of all marketing related endeavors to CEO.
  • Maintains immaculate CRM database with thousands of lead and client records.
  • Edits all press releases and publications.
  • Interfaces with several chambers of commerce to generate leads and contribute to local business communities.
Affiliations
  • Speaker and Evaluator, Toastmasters International
  • Member, Irvine Chamber of Commerce
  • CofoundingMember, Emerging Professionals Group, Irvine Chamber of Commerce
  • Recurring Emcee and Facilitator, Ethics Forum, Irvine Chamber of Commerce
  • Member, Education Committee, Irvine Chamber of Commerce
  • Test Proctor, Orange County Academic Decathlon
  • MarketingAssistant, Arts and Learning Conservatory
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Columbia University in The City of New York

Job Titles Held:

  • Director, Learning and Development
  • Senior Manager, Client Services
  • Operations Manager

Degrees

  • Bachelor of Arts : Philosophy

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Director,-Learning-&-Development-resume-sample

Director, Learning & Development

Virta Health Corp

Atlanta , GA

Director-of-Talent-Development-&-Learning-resume-sample

Director of Talent Development & Learning

Audubon Nature Institute Inc

New Orleans , LA

Director-of-Workforce-Development-&-Learning-Resource-Center-resume-sample

Director of Workforce Development & Learning Resource Center

Drs Technologies

Patrick Air Force Base , FL

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.