Intelligent IT Leader with 22 year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.
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Commonly known as the “go-to” person in IT to “get things done”. Reduced costs of voice and data services with annual budget of >$500k company wide by 20 percent. Performed “turn around’s” of IT Departments with poor reputations into well-respected, reliable team’s, using ITIL based SOP’s, strong communication, and unique customer service experience. Came into a company with a very weak network security posture, at-risk systems, no security policies and quickly put in place policies and processes to secure the environment and stabilize the systems. Hands-on experience dealing with Ransomware and Data Breach, successfully remediating all systems by identifying the source and rebuilding critical systems. Successfully integrated over 70 acquired business with various levels of technology, into the corporate network, while maintaining established security standards and meeting the unique needs of each business and exceeding expectations of Senior Management. Oversight and execution of the migration of various email solutions into Microsoft Office 365 for over 70 unique acquisitions. (i.e. Google Apps to Office 365, hosted Exchange to Office 365, On-Prem Exchange to Office 365) Proven track record of using Cloud Computing to; streamline paper processes, replace expensive custom applications, saving the company seventy thousand dollars annually in one example. Manage implementation of campus wide highspeed Internet purchasing portal for 4 Diamond level resorts.
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