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director environmental services resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Executive Profile

Department Director driven to manage costs and establish strategic, mutually beneficial partnerships and relationships with users, vendors and service providers. Energetic Manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals. Accomplished Executive with demonstrated ability to deliver mission-critical results.

Skill Highlights
  • Leadership/communication skills
  • Budgeting expertise
  • Negotiations expert
  • Self-motivated
  • Customer-oriented
  • Quality Management
  • Diversity Champion
  • Project Management
  • Revenue Expansion
  • Team Leader
  • Community Outreach
  • Budget Forecasts
  • Motivational
  • Interpersonal Skills
  • Hard Worker
  • Negotiation Skills
  • Account Management
Core Accomplishments

Staff Development:

  • Staff failed to complete mandated inspections prior to my arrival.
  • Mentored and coached employees resulting in a 25% increase in productivity.

Project Management:

  • Initiated stakeholder process which enhanced the Department efficiency and effectiveness in the community.

Human Resources:

  • Spearheaded the contract EHS program which has resulted in increased retention.

Financial Stability:

  • Ensure Department works within the parameters of the established budget.

Professional Experience
10/2014 to Current Director Environmental Services Compass Group Usa Inc | Melbourne, FL,

Plans, directs, organizes, coordinates, and evaluates all activities in the Department of Environmental Services which consists of regulating establishments involved in food production, public housing, public pools, drinking water systems, land and water quality sewage, solid and liquid waste disposal, hazardous materials, and vector problems, among others. Directs the development and implementation of County policy and procedures concerning departmental operations. Supervises analytical studies of organizational, budgetary, operational and administrative problems. Identifies operational problems and formulates appropriate solutions. Implements improvements in departmental policies and procedures. Supervises the preparation of and reviews narrative and statistical reports on a variety of operational issues. Conducts and supervises special research, analysis, and development projects as assigned by the County Manager and County Board of Supervisors. Responds to inquiries from customers, the media, the County Manager, and the Board of Supervisors by identifying issues, researching and preparing responses, and coordinating any additional response efforts. Represents Maricopa County in meetings with public and private agencies. Confers and coordinates with members of other departments and agencies regarding Departmental or Countywide environmental issues. Makes presentations to the Board of Supervisors and other legislative authorities. Plans, schedules, and assigns work to subordinate managers and coordinates activities between divisions. Maintains contact with division and program managers to provide guidance, instruction, or resolution to problems. Provides feedback, direction and guidance to key personnel while keeping personnel abreast of new or revised information. Directs the Deputy Director and program managers to evaluate program accomplishments, policies and procedures, staffing and other resources, and makes recommendations to increase efficiency of operations. Monitors legislative issues, interprets changes in laws and regulations related to environmental programs development and service delivery, and evaluates the impact upon County activities. Prepares and administers Departmental budget. Compiles, analyzes, and monitors Departmental financial and budget information.

09/2012 to 10/2014 Deputy Director Massachusetts Technology Collaborative | Westborough, MA,

Assists in planning, directing, organizing, coordinating, and evaluating all activities in the Department of Environmental Services which consists of regulating establishments involved in food production, public housing, public pools, drinking water systems, land and water quality sewage, solid waste disposal, hazardous materials, and vector problems, among others. Assists in directing the development and implementation of County policy and procedures concerning departmental operations. Supervises and participates in analytical studies of organizational, budgetary, operational and administrative problems. Identifies operational problems and formulates appropriate solutions. Recommends and implements improvements in departmental policies and procedures. Supervises the preparation of and reviews narrative and statistical reports on a variety of operational issues. Conducts and supervises special research, analysis, and development projects as assigned by the Director. Responds to inquiries from customers, the media, the County Manager, and the Board of Supervisors by identifying issues, researching and preparing responses, and coordinating any additional response efforts. Represents Maricopa County in meetings with public and private agencies. Confers and coordinates with members of other departments and agencies regarding Departmental or Countywide environmental issues. Makes presentations to the Board of Supervisors and other legislative authorities. Plans, schedules, and assigns work to subordinate managers and coordinates activities between divisions. Maintains contact with division and program managers to provide guidance, instruction, or resolution to problems. Provides feedback, direction and guidance to key personnel while keeping personnel abreast of new or revised information. Works with program managers to evaluate program accomplishments, policies and procedures, staffing and other resources, and makes recommendations to increase efficiency of operations. Monitors legislative issues, interprets changes in laws and regulations related to environmental programs development and service delivery, and evaluates the impact upon County activities. Prepares and administers assigned program budget. Compiles, analyzes, and monitors Departmental financial and budget information to develop budget recommendations for the Director's consideration. Assumes direction of Departmental operations in the absence of the Director. Supervises subordinate staff.

01/2003 to 08/2012 Environmental Health Manager City Of Carson City, Nv | , ,

Management responsibility for all services and activities of the assigned Environmental Health programs including: manage and participate in the development and implementation of goals, objectives, policies, budgets, and priorities for the assigned program; develop and monitor protocols and standards; identify and recommend new services, staffing and resource needs; continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the Director; implement improvements; select, train, motivate and evaluate personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures; manage and participate in the development and administration of the assigned program annual budgets; forecast funds needed for staffing, equipment, materials, and supplies; may direct the monitoring of and approve expenditures; implement budget adjustments as necessary; perform a variety of public relations duties; perform radio and television interviews regarding District services and other public health issues; collaborate with the Public Information Office to prepare press releases; conduct a variety of organizational and operational studies, investigations and required statistical reports; recommend modifications to programs, policies, protocols and procedures as appropriate; provide responsible staff assistance to the Director of Environmental Health; prepare and present staff reports and other necessary correspondence; participate on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations in the Environmental Health field; ensure the adherence of safe work practices and procedures; respond to and resolve difficult client inquiries and complaints; perform related duties and responsibilities as required; teach principles and practices of Environmental Health management; enforce pertinent Federal, State, and local laws, codes, and regulations; manage and coordinate the work of supervisory, professional, and technical personnel; select, supervise, train, organize and evaluate staff; provide administrative and professional leadership and direction for the assigned program; recommend and implement goals, objectives, and practices for providing effective and efficient service to the public; prepare and administer large and complex budgets; prepare clear and concise administrative and financial reports; analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; research, analyze, and evaluate new service delivery methods, procedures and techniques; assess community growth and development in order to plan and implement appropriate programs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work, including a variety of professionals, community groups, and the general public.

  • In addition to the above general requirements, I manage a staff of over 70 employees ensuring program compliance with State, Local and Federal laws.
  • These programs include food facilities, public bathing places, child development center, schools, body art, public accommodations, drinking establishments, temporary events and water quality.
2001 to 01/2003 Environmental Health Supervisor City Of Louisville, Ky | , ,

Plan, prioritize, assign, supervise and review the work of staff responsible for providing inspection and investigation services within the Environmental Health Department; participate in the selection of Environmental Health staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; prepare various reports on operations and activities; recommend and assist in the implementation of goals and objectives; establish schedules and methods for providing improved inspection and investigation services; implement policies and procedures; participate in the preparation and administration of the Department budget; submit budget recommendations; monitor expenditures; train assigned employees in their area of work including inspection and investigation methods, techniques, and compliance with applicable standards and specifications; ensure the adherence to safe work practices and procedures; respond to public inquires in a courteous manner; provide information within area of assignment; resolve complaints in an effective and timely manner; performed and supervised a full range of duties in the assigned area of work of food establishments and public accommodations inspection; food establishment equipment and public accommodation plan review; commercial swimming pool plan review and inspection; child care facilities plan review and inspection; body art and Safe Drinking Water Program; review and draft correspondence related to environmental health issues in special health programs; supervise the inspection of restaurants, grocery stores, schools, casinos, trailer parks, hotels and other public service establishments for health safety compliance; record all violations; ensure future adherence with periodic visits; assign investigation citizen complaints of health safety violations; provide compliance information to contractors, consultants, and independent entities; answer office and telephone calls; respond to complaints and requests for information on regulations, procedures, systems and precedents relating to assigned program.

Education
Expected in 2014 to to Masters of Arts | Leadership and Management Liberty University, , GPA:

Leadership and Management

Expected in 1994 to to Bachelors of Science | Education University of Nevada, Las Vegas, GPA:
Education
Expected in 1992 to to Associates of Arts | Clark County Community College, , GPA:
Expected in 1992 to to Associates of Applied Science | Environmental Sciences Community College of the Air Force, , GPA:
Environmental Sciences
Skills

High preforming Director with superior interpersonal skills and the ability to motivate all employees. Excellent administrative and budgetary skills which ensure fiscal responsibility. Skilled in political and public relation activities. Quick to recognize the efforts of staff and to praise them in public. Strong advocate for the health and safety of the public.

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Resume Overview

School Attended

  • Liberty University
  • University of Nevada
  • Clark County Community College
  • Community College of the Air Force

Job Titles Held:

  • Director Environmental Services
  • Deputy Director
  • Environmental Health Manager
  • Environmental Health Supervisor

Degrees

  • Masters of Arts
  • Bachelors of Science
  • Associates of Arts
  • Associates of Applied Science

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