(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of management and financial concerns and experience in front desk service. Motivated to learn, grow and excel in any job title.

  • Supervision
  • Problem resolution
  • Team management
  • Customer assistance
  • Payment collection
  • POS Systems
  • Merchandise Restocking
  • Retail Merchandising
  • Check cashing
  • Cash register systems
  • Price changes
  • Staff Training
  • Inventorying products
  • Complaint resolution
  • Key holder experience
  • Staffing requirements
  • Project organization
  • MS Office
  • Relationship development
  • Cash register operations
  • Stocking and Replenishing
  • Cash Drawer Management
  • Maintaining Store Appearance
  • Currency Sorting
  • Money handling
  • Currency counting
  • Multi-tasking ability
  • Exemplary communication
  • Cleanliness
  • Professional telephone demeanor
  • Creative problem solving
  • Employee training
Arkansas City High School Arkansas City Kansas, Expected in 08/2011 High School Diploma : - GPA :
Tabor College Hillsboro Kansas, Expected in : Graphic Design - GPA :
Cowley County Community College And Area Vocational-Technical School Arkansas City, KS Expected in 05/2015 Associate of Applied Science : Graphic Design - GPA :
  • Awarded Most Improved Store 1x.
  • Awarded Employee of the Month 3x.
  • Awarded Manager of the Year 1x.
Work History
The Mentor Network - Direct Support Supervisor
Westbrook, ME, -
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Interviewed, hired and trained new employees for direct care positions.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Identified individual employee's unique work styles and adapted management methods.
Easter Seals Hawaii - Care Coordinator
Hilo, HI, -
  • Consulted with doctors to assess cases and enhance care.
  • Provided clerical support to 4 company employees by copying, faxing and filing documents.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled patients for treatment.
  • Input patient information into computer system.
  • Maintained a clean lobby/workspace.
Gcs Credit Union - Teller
Granite City, IL, -
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Maintained teller drawer to perform bank transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained friendly and professional customer interactions.
  • Performed vault, alarm and door duties to facilitate opening and closing of operations.
  • Notified manager of equipment malfunctions and dispatched service to enhance security and reduce downtime.
  • Answered customer questions and explained policies and procedures to solve problems and assist with complex transactions.
  • Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
Columbia Sportswear Company - Store Manager
Richmond, CA, -
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Trained new employees on proper protocols and customer service standards.
  • Optimized store displays and appearance via strategic merchandising.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Completed routine store inventories.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Examined merchandise to verify correct pricing and attractive displays.
  • Resolved customer service issues promptly.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Arkansas City High School
  • Tabor College
  • Cowley County Community College And Area Vocational-Technical School

Job Titles Held:

  • Direct Support Supervisor
  • Care Coordinator
  • Teller
  • Store Manager


  • High School Diploma
  • Associate of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: