LiveCareer-Resume

direct support staff resume example with 15+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Dedicated health care professional with a strong understanding of clinical, data collection requirements. I am skilled in direct support staff. I was also cross trained in other departments so I could be available to assist the other groups when needed. I often helped around the office when not out in the field. I understand the privacy of patient medical records and have signed documents stating that I will never share or expose patient information to anyone outside of the home unless told to do so. I have experience working with medical staff, patients, and families. I am extremely detailed, I pay close attention to whatever I am working on. Another one of my best qualities is that I am very patient which came in handy when I went into the home health care field. Working for the elderly & individuals with disability.
Education and Training
Expected in 2001 | High School Diploma Oak Ridge High School , Orlando, FL GPA:
Expected in 2009 | Medical Assistant Everest University , Orlando , FL GPA:
Expected in 2013 | Certified Nursing Assistant CNA Training , Orlando , Fl GPA:
Skill Highlights
  • Proven patience and self-discipline
  • Conflict resolution
  • Patient-oriented
  • Personal and professional integrity
  • Relationship and team building
  • Sound decision making
  • Staff training and development
  • Effectively influences others
  • Cultural awareness and sensitivity
  • Critical thinking proficiencyExcellent verbal communication
  • Efficiency
  • Customer service mindset
  • Medication administration expert
  • Diabetes, Hospice and Stroke Patient Care
  • Trained in in- and out-patient care
  • Customer-oriented
  • Organized
  • Exceptional time management
  • Hardworking
  • Cash handling
  • Self-directed
  • Exceptional communicator
Professional Experience
2011 to Current Direct Support Staff Rockwell Care Services | Idaho Falls, ID, Observed and documented patient status and reported patient complaints to the case manager. Read and recorded temperature, pulse and respiration. Completed and submitted clinical documentation in accordance with agency guidelines. Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Assisted with adequate nutrition and fluid intake. Planned, prepared and served meals and snacks according to prescribed diets. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Provided transportation, assistance and companionship to clients. Cleaned and organized patients’ living quarters. Performed household tasks such as laundry, dusting, washing dishes and vacuuming. Facilitated games and other activities to engage clients. Positioned residents for comfort and to prevent skin pressure problems. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Kept facility stocked with necessary supplies, equipment and instruments. Assisted in application of traction devices. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Recognized and reported abnormalities and/or changes in patients' health status to nursing staff. Documented resident records on daily flow sheets. Provided patients and families with emotional support. Comforted patients and provided them with reassurance and encouragement. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Promoted personal and co-worker safety. Participated in the maintenance of safe conditions within the facility and other related areas. Maintained a clean, orderly and well-stocked environment.
06/2014 to 09/2015 CNA Lehigh Valley Hospital & Health | Phillipsburg, PA, Maintained a clean, orderly and well-stocked environment. Participated in the maintenance of safe conditions within the facility and other related areas. Promoted personal and co-worker safety. Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided. Administered simple range of motion exercises. Comforted patients and provided them with reassurance and encouragement. Sensitive to the needs of geriatric patients. Exhibited compassionate care and communication with regard to issues of death and dying. Provided patients and families with emotional support. Documented resident records on daily flow sheets. Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Assisted nurses with cleaning rectal tube, G-tube, J-tube, and regular catheter insertion. Tended to patients with chronic illnesses. Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures. Provided personal nursing care in pre- and post-operative situations. Performed routine tests such as urine dip stick, vision and hearing tests. Performed routine tests such as urine dip stick, vision and hearing tests. Kept facility stocked with necessary supplies, equipment and instruments. Assisted with transferring residents in and out of wheelchairs and adaptive equipment. Positioned residents for comfort and to prevent skin pressure problems. Facilitated games and other activities to engage clients. Cleaned and organized patients’ living quarters. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs. Collected urine and fecal samples. Prepared patient rooms prior to their arrival. Read and recorded temperature, pulse and respiration. Observed and documented patient status and reported patient complaints to the case manager.
02/2001 to 08/2006 Cashier Comoto | San Marcos, CA, Assessed customer needs and responded to questions. Cleaned and straightened work area. Issued receipts for purchases and gifts. Bagged merchandise by following standard procedures. Organized register supplies. Worked with customer service to resolve issues. Unboxed new merchandise. Rotated stock to maintain freshness. Updated register logs. Weighed food to determine correct pricing. Operated cash register with proficiency. Provided professional and courteous service at all times. Worked overtime shifts during busy periods.

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Resume Overview

School Attended

  • Oak Ridge High School
  • Everest University
  • CNA Training

Job Titles Held:

  • Direct Support Staff
  • CNA
  • Cashier

Degrees

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