Highly motivated associate with extensive customer service and sales experience. Strategic, decisive and motivated leader with exceptional ability to work with teams to facilitate development of products and provide services.
Skills
Current and Valid Caregiver certification
Current and Valid, First Aid and CPR certification
Impeccable written and oral communication skills
Experience and knowledge working with patients who have chronic and acute conditions
Ability to problem solve quickly
Team player
Natural leader
Revenue generation strategies
Work History
04/2017 to
Direct Support StaffRockwell Care Services – Soda Springs, ID,
Assist clients with personal care, including dressing, mobility and personal hygiene Obtaining medication from the pharmacy and administering in accordance with physician's orders and recording in appropriate documents.
Coordinating scheduling of client's doctors' appointments and providing transportation and providing advocacy as needed while at doctor's visits.
Monitoring client's medication and health, recording any significant change in health status.
Maintaining record of clients ADLs and behavioral charts as mandated in their individual plans and behavior plans as it applies.
Ensure client's safety and wellbeing, conducting monthly fire drills in accordance to the company's fire drill mandate.
10/2015 to 12/2016
Residential SupervisorSeven Hills Foundation – Tewksbury, MA,
Providing, coaching, training and counseling to employees which includes writing counseling forms as required, including timely evaluations and disciplinary actions as needed.
Supervise and evaluate direct care specialists who are providing services to the individuals served.
Responsible for scheduling staff according to funded hours and also managing departmental expenses.
Scheduling and overseeing transportation of clients to all applicable medical appointments and acting as an advocate for the clients to ensure proper medical care is provided and all medical needs are met at these doctor's visits.
Assist consumers to develop acceptable social behaviors, reporting any social or behavioral issues adversely affecting relationships.
Participate in planning sessions with the behavior management team as required.
Ensuring that all client manuals are current, and accurately organized.
Ensuring proper medication administration by checking Medication Administration Records for proper documentation in comparison to individual medication packs and reporting any discrepancies to the delegating Nurse.
Overseeing the acquisition of all appropriate medications from the pharmacy and maintaining current doctor's orders.
Attending progress reviews and Individual Plan meetings to assist develop strategies to aide clients.
Ensuring safe, and therapeutic environment; adhering to all safety standards Provide on-site direct behavioral health care services Advocate for the needs of the clients Medication monitoring, ensuring proper medication administration by checking Medication Administration Records for proper documentation in comparison to individual medication packs and reporting any discrepancies to the delegating Nurse.
Supervision and assisting clients with daily living skills Provide transportation to community outings, doctors appointments and family visits Supportive counseling and crisis management.
Providing weekly data reports for the purpose of quality training.
Attending progress reviews and Individual Plan meetings to assist develop strategies to aide clients.
Assisting with training staff on all aspects of data collection including Therap and also providing follow up trainings to ensure consistency.
Performing other duties as requested by the supervisor.
08/2010 to 08/2011
Weekend House ManagerKaiser Permanente – Richmond, CA,
Overseeing day to day running of the facility Food shopping in accordance with the menus provided Accompanying clients to community outings and ensuring their safety while out Ensuring the basic needs of the clients are met.
Responsible for communicating all significant changes in client's behavior level and documentation of the same information.
10/2006 to 08/2010
Assistant Department ManagerNordstrom Inc – City, STATE,
Making sure the retail store floor runs smoothly Meet the store's monthly targets and handle budgets Deal with any inquiries and complaints and monitor customer service Serve the customers as needed Put together the rotas and shifts Check that the products are well displayed to attract potential sales Recruiting and training staff Managing deliveries Awards Received: Made the National Deans List in 2013.
: The BioTechnical Institute of Maryland Inc - Baltimore, MD GPA: BioSTART to Laboratory Associates Program
Completing a 21-week laboratory skills program. Mastered techniques in Cell Culture, Maintaining an Aseptic Environment, Clean Room Procedures, Animal Care, ELISA Assays, Lab Math and Solution Preparation, Internship.
Expected in
BA: Mass Communication Private Bag - , GPA: Mass Communication
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