direct support specialist resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Overview

Compassionate human service professional who is committed to assisting and providing services for individuals and families. Seeks to provide effective and supportive care while simultaneously continuing both personal and professional development.

Core Qualifications
  • Emergency response training
  • Patient-centered care
  • Mood disorders knowledge
  • Ability to maintain accurate client records
  • Able to manage client crises
  • Able to work independently and as a member of a team
  • Experience working in a clinical setting
  • CPR and First Aid certified
  • Certified in SKIP techniques
  • Aware of legal and ethical standards
  • Comfortable with diverse populations
  • Knowledge of health education information
  • Able to participate in multidisciplinary team approach

I am a Member of the Honor Society Phi Upsilon Omicron, Beta Epsilon Chapter; a National Honor Society in family and consumer sciences. This Honor Society notices and promotes academic excellence, Develops qualities of leadership by providing opportunities for service; and

Encourages lifelong learning and commitment to advance family and consumer sciences and related areas.

Bachelor of Science: Human Development and Family Relations, Expected in 2014
SUNY Plattsburgh - Plattsburgh , NY
Status -

Graduated in 2014 with a Bachelors in Science and overall 3.33 GPA. Was a Member of Phi Upsilon Omicron Honor Society. Coursework in Psychology, Sociology, Family Relations, Development, Aging, Nutritional Planning, and Financial Management. Full-time Internship in the Department of Social Services Preventive Unit.

High School Diploma: Regents Diploma, Expected in 2010
Millbrook High School - Millbrook, NY
Status -

Captain of Varsity Cheerleading

Captain of the Lacrosse Club

Treasure of the Yearbook

Member of Students against Drunk Driving

Direct Support Specialist, 04/2014 - Current
West Bay Residential Services, Inc. Coventry, RI,

-Assist and educate Individuals with keeping a clean, safe, and orderly home.

-Reports/ Documents routine and unusual events

-Complete Daily Logs

-Fill out accident reports

-Maintain open communication and cooperative work effort with other coworkers

- Help Individuals access the community

-Attend meetings and trainings necessary for professional development as required by the agency

-Collaborate with nursing staff and other key individuals to support individuals

-Intervene with the clients behavior management plan as needed

-Maintain a problem-solving, solution oriented attitude in all aspects of work

-Act as a role model in maintain a hopeful and positive attitude in problem solving and coping with the disabilities associated with mental illness

Legal Secretary, 01/2013 - Current
Adelson, Testan, Brundo, Novell & Jimenez Oklahoma City, OK,
  • Handled the file room, organize files and pull files for legal action as needed.
  • Typed up legal documents such as judgments and notices.
  • Issued summons notices and distributed for legal processing.
  • Other office functions such as faxes, emails, packages, and mail.
  • Computer system updating and computerized case management.
  • Operational internal and external telephones management.
  • Responsible for deposited of checks into the bank accounts and related accounting.
Summer Swimming Instructor, 01/2012 - 01/2013
Millbrook Fitness City, STATE,
  • Taught swimming lessons to children.
  • Taught and enforced safety rules and regulations to swimmers.
  • Keep daily student attendance records, write progress reports for each student, and distribute student certificates
  • Participation in scheduled advanced training
  • Made sure swimmers were safe at all times.
Summer Camp Counselor- Creative Play Director, 01/2010 - 01/2013
Town Of Washington, Millbrook City, STATE,
  • Helped write and implement a weekly schedule for camp groups.
  • Organized and lead a variety of small and large group activities each week for ages 5- 13. Some activities included making their own ice cream, having an egg drop, a sand castle competition, and much more.
  • Ensured the safety of all campers even if not under my direct watch.
  • Assisted in maintaining accurate program records including incident reports, logbook documentation, and daily attendance.
  • Knew and understood all emergency procedures associated with the camp program.
  • Knew, enforced, and followed all safety guidelines associated with the camp and all program areas. This includes but is not limited to being responsible for your campers' safety and their whereabouts at all times.
  • Help guide Junior Counselors and Camp Volunteers to have a deeper understanding of leadership and counseling skills.
Day Care Assistant - Infants, 01/1 - 01/1
Millbrook School System City, STATE,
  • Graduated from the Millbrook School district with a Regents diploma in June 2010
  • Received and processed incoming and outgoing mail.
  • Scheduled appointments.
  • Used office equipment such as photocopiers, and fax machines.
  • Online record management handling confidential information, including rental applications and copies of personal identification documents receiving and processing incoming and outgoing mail.
  • Liaison with Property Managers, Real Estate Salespeople and Buyers.
  • Worked cash register and credit card transaction.
  • Checked with customers to ensure that they are enjoying their meals and took action to correct any problems.
  • Escorted customers to their tables, served food and drink.
  • Explained how various menu items are prepared, describing ingredients and cooking methods. Informed customers of daily specials.
  • Prepared checks for the tables calculating the amount that was due.
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request. to 12 years of age - After School Program
Councilor In Training, Councilor To Children Ages, 01/2005 - 01/2007
Town Of Union Vale - Lagrangeville City, STATE, 5 - 13
Memberships/Scholarly Societies
Financial Management, Training, Documentation, Accounting, Accounts And, Case Management, File, Legal Documents, Legal Secretary, Secretary, Telephones, Liaison, Real Estate, Receptionist, Instructor, Progress, Cash, Cash Register, Cooking, Credit, Credit Card, Waitress

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Resume Overview

School Attended

  • SUNY Plattsburgh
  • Millbrook High School

Job Titles Held:

  • Direct Support Specialist
  • Legal Secretary
  • Summer Swimming Instructor
  • Summer Camp Counselor- Creative Play Director
  • Day Care Assistant - Infants
  • Councilor In Training, Councilor To Children Ages


  • Bachelor of Science
  • High School Diploma

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