LiveCareer-Resume

direct support professional resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Reliable personal care professional bringing 8 years of experience in Personal Care Assistant roles. Accustomed to addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life. Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Hardworking and reliable Direct Support Professional. Highly organized, proactive and punctual with team-oriented mentality, and professionalism in healthcare with strengths in all areas. Proactive leader with strengths in communication and collaboration. Dept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Not only that great people skills with 10 years experience in waitressing, and hostess, allowing me to be friendly and pick up on communication skills, greeting, and solving minor issues with costumers.

Skills
  • Incapacitation care
  • Team Collaboration
  • Knowledge of State Regulations
  • Client Safety and First Aid
  • Service Documentation
  • Clear Communication
  • Care Planning
  • Ability to Lift Clients
  • Quality Program Protocols
  • Progress Tracking
  • Diet and Nutrition
  • Social Perceptiveness
  • Needs Assessment
  • Compassionate Client Care
  • Convalescence Support
  • First Aid Certification
  • Care Plan Management
  • Relationship Building
  • Problem Identification
  • Health Services
  • Time Management
  • Household Cleaning
  • Case Management Experience
  • Bedside Care
  • Personal Hygiene Assistance
  • Critical Thinking
  • Decision Making
  • Physical Stamina
  • Supportive Personality
  • Behavior Redirection
  • Sound Judgment
  • Caring Companionship
  • Client Records Management
  • CPR Certification
  • Attentive to People
  • Patient Ambulation
  • Community Activities
  • Client Education
  • Client Documentation
  • Personal Service
  • Ability to Lift
Experience
Direct Support Professional, 04/2022 to Current
Boone County Family RespicesColumbia, MO,
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Documented current patient information to update behaviors and eating habits.
  • Assisted individuals in learning and developing new skills.
  • Followed care plan and directions to administer medications.
  • Transported clients to doctor's appointments and errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Assisted patients with bladder and bowel needs by helping to restroom, and clean up.
  • Built strong and trusting rapport with clients and loved ones.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Direct Support Professional, 02/2019 to 03/2022
Boone County Family RespicesColumbia, MO,
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Assisted individuals in learning and developing new skills.
  • Transported clients to doctor's appointments and errands.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Used approved crisis intervention techniques in emergency situations.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.
  • Tracked and reported clients' progress based on observations and conversations.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Monitored health and well-being of clients and reported significant health changes.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Kept detailed records of patient care, eating and drinking progress, and changes in health or other conditions.
  • Checked mail, shopped for groceries and handled bill payments.
  • Assisted patients with bladder and bowel needs by helping to restroom, and clean up.
  • Recorded client status progress and challenges in logbooks and reports.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Built strong and trusting rapport with clients and loved ones.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
Waitress, 03/2012 to 06/2019
Monarch Casino Black HawkReno, NV,
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Trained new employees to perform duties.
  • Improved quality of service 75% by working closely with managment staff and meeting customer expectations.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted newly seated guests quickly and efficiently.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Communicated effectively with patrons, took orders and made item recommendations.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Entered customer food orders into computer system.
  • Prepared and served cold, hot and frozen beverages to guests.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Education and Training
GED: , Expected in to Penta Career Center - Perrysburg, OH
GPA:

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Resume Overview

School Attended

  • Penta Career Center

Job Titles Held:

  • Direct Support Professional
  • Direct Support Professional
  • Waitress

Degrees

  • GED

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