LiveCareer-Resume

direct support professional resume example with 15+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

I currently work for stic, short for southern independence center, as a direct support processional working with individuals that have disabilities. I work on there goals to try have them more independent. I take them out in the community. When I worked at Pathfinder Village I did that type of work. I had also helped the individuals clean their rooms and helped work on their hygiene. When I worked at Price Chopper I greeted my customers and waited on them by ringing them out. I dusted up front including candy shelves. I stocked the candy shelves. I bagged groceries. I placed sale price tags on the shelves. When I worked at Gilligan's Island I waited on customers and worked with money skills when dealing with the cash register. I made ice cream cakes and more. I cleaned the upfront before they opened. I cleaned the up front when we were closing. I cleaned the bathrooms. I stocked all the shelves. I cleaned the outside of ice cream machines and behind them.

Skills
  • Personal Service
  • Convalescence Support
  • Team Collaboration
  • Time Management
  • First Aid Certification
  • CPR Certification
  • Household Cleaning
  • Grocery Shopping
  • Schedule Maintenance
  • Multitasking and Prioritization
  • Strong Work Ethic
  • Conscientious and Detail-Oriented
  • Communication and Interpersonal Skills
  • Safety Standards and Protocols
  • Laundry Management
  • Willingness to Learn
  • Positive Team Player
  • Maintaining Building Security
  • Physical Stamina
  • Warm and Friendly
  • Team Player
  • Cleaning and Sanitizing
Work History
01/2018 to Current Direct Support Professional Challenge Unlimited | Edwardsville, IL,
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Maintained clean, safe and well-organized patient environment.
  • Developed rapport to create safe and trusting environment for care.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
05/2013 to 01/2018 Direct Support Professional Challenge Unlimited | Godfrey, IL,
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning.
  • Maintained clean, safe and well-organized patient environment.
  • Developed rapport to create safe and trusting environment for care.
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
01/2011 to 05/2013 Cashier Laz Parking | Boulder City, NV,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
  • Assisted customers with special services, account updates and promotional options.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
04/2006 to 04/2011 Server Eagles Landing Restaurants | Charleston, SC,
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $[Amount] per table.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Answered customers' questions, recommended items and recorded order information.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Education
Expected in 06/2008 High School Diploma | Sherburne-Earlville Senior High School, Sherburne, NY GPA:

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Resume Overview

School Attended

  • Sherburne-Earlville Senior High School

Job Titles Held:

  • Direct Support Professional
  • Direct Support Professional
  • Cashier
  • Server

Degrees

  • High School Diploma

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