, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Reliable Direct Support Professional with solid background with assisting patients with basic needs and care. Knowledgeable about medical procedures, recreational requirements and protective measures. Perceptive individual familiar with social and community services rules and regulations. Focused, hardworking and punctual with excellent interpersonal and organizational skills. Always ready to step up and help patients or team members. Outgoing and successful at building relationships with patients of different backgrounds and providing active treatment. Offering exceptional care in home environments and passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness. Skilled at assisting with daily living activities and meal preparation. Focused on maintaining client safety and comfort through continuous monitoring and care.
Skills
Compassionate client care
Client safety and first aid
Client documentation
Healthcare
Care plan management
Housekeeping
Retail experience
Analytical
Organization
Communication
Reliable and trustworthy
People skills
Flexible
Infection control
Preparing meals
Helping with medication
Collecting vital signs
Experience
09/2021 to 05/2022Direct Support ProfessionalPhoenix Home Care And Hospice | Lee's Summit, MO,
Maintained clean and well-organized environment for client happiness and safety.
Enhanced patient wellbeing by supporting participation in recreational activities.
Supervised medication administration, personal hygiene and other activities of daily living.
Tracked and reported clients' progress based on observations and conversations.
Followed care plan and directions to administer medications.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Monitored client's well-being, safety and comfort under physician direction.
Documented current patient information to update vital signs, behaviors and eating habits.
Documented client progress in charts and logbooks.
Served meals and assisted immobile or disabled individuals with eating.
Prepared food and helped patients eat to support healthy nutrition.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
02/2020 to 10/2021Beauty AdvisorH-E-B | Fredericksburg, TX,
Greeting customers.
Helping customers find the products that best fit their needs.
Selling as many products as possible as well as suggesting new products.
Operating cash register.
Finalized purchases and processed payments.
Displayed merchandise to present visually appealing arrangements that drive sales.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Capitalized on upselling opportunities for additional products and services to increase sales numbers.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Recommended styles and treatments based on clients' needs and appearances.
11/2017 to 06/2020Sales AssociateTire Discounters | Cold Spring, KY,
Had weekly goals and strived to meet them daily.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built trusting relationships with customers by making personal connections.
Met merchandise processing standards and maintained organized and accessible work area.
Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Prepared cash deposits up to $400 with zero discrepancies.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
09/2015 to 08/2017HostessVacasa | Pagosa Springs, CO,
Instrumental in keeping the store clean and tidy.
Responsible for opening and closing when asked, responsible for completing sale purchases for customers.
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed attentive to server availability and table turnover to seat guests quickly.
Set up and decorated menu marketing boards with current meal and drink specials.
Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Education and Training
Expected in 08/2023Bachelor of Science | NursingNortheastern University, Boston, MAGPA:
Expected in 05/2020Bachelor of Science | PsychologyUNC Charlotte, Charlotte, NC, GPA:
Minor in Public Health
3.0 GPA
HOSA Member [Treasurer & Recording Secretary]
Completed coursework in Psychology, Public Health and Healthcare
Expected in 06/2016High School Diploma | Holly Springs High School, Holly Springs, NC, GPA:
GPA: 3.5
Jack & Jill of America Inc. [Recording Secretary] Member
HOSA Member
Honor Roll [all four years]
Certifications
BLS Provider, American Heart Association - Issued 8/25/2021
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