Direct Support Professional Resume Example Accra

DIRECT SUPPORT PROFESSIONAL

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Client documentation
Case management experience
Compassionate client care
Care plan management
Community activities
Administering medication
Knowledge of state regulations
Client safety and first aid
Equipment Operation
Relationship Development

Customer Service
Product Pick
Safety Inspections
Organization
Team Building
Entry Management
First Aid/CPR
MS Office
Supervision
Process Improvement

Experience

Direct Support Professional|Accra - Bloomington, MN|11/2019 - Current

Administered medications on a routine schedule
Prevented patient injuries by providing necessary restraints and appropriate supports.
Documented current patient information to update family members including vital signs, behaviors and eating habits.
Supported and encouraged psychiatric patients to promote health and wellness.
Enhanced patient wellbeing by supporting participation in recreational activities.
Monitored clients' progress to report necessary changes.
Maintained clean and well-organized environment to promote client happiness and safety.
Transported client to doctor's appointments and to complete other related errands.
Worked to improve patient outlook and daily living through compassionate care.
Prepared and accompanied patients on public outings, managing safety, behavior and other activities.

Certified Nursing Assistant|Favorite Healthcare Staffing - Dunkirk, NY|11/2015 - 11/2019

Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented activities and recorded information in EMR system.
Documented patient intake and dietary requirements and assisted with feeding.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Used mobility devices and transfer equipment
Managed and maintained patient rooms, shared-living areas and nursing stations.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Collected specimens, monitored vitals and maximized patient comfort.

Customer Service Cashier|TOPS MarketLLC - Dunkirk, NY|06/2013 - 08/2015

Redeemed coupons and cross-sold products.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted customers to find appropriate products, answered product questions and provided product solutions.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Processed customer payments quickly and returned exact change and receipts.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Worked closely with front-end staff to assist customers.
Trained new employees in cashiering procedures, offering assistance in resolving issues.
Helped customer locate and select appropriate merchandise throughout store.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Resolved issues regarding customer complaints and escalated worsening concerns to finding a solution
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Stayed up to date on current item discounts to support promotions.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Properly verified customer identification for alcohol or tobacco purchases.
Processed returned items in accordance with store policy.
Answered phone calls to assist customers with questions and orders
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Welcomed customers, offering assistance to help find necessary store items.
Provided assistance with purchases, locating items and signing up for rewards programs.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Scanned items quickly to keep lines moving and reduce overall wait time.

Seasonal Farm Laborer|Erdle Farm - Silver Creek, NY|06/2011 - 08/2012

Worked in any weather condition
Worked until demand of blueberries pallets were complete
All orders are picked fresh daily and delivered
Drove equipment(Golf Cart) to carry blueberries throughout the field
Recorded amount pallets picked daily and amount of hours it took

Education and Training

Dunkirk Senior High School||Dunkirk, NY|06/2013High School Diploma

Cassadaga Job Corp Academy ||Cassadaga, NY|04/2014Certificate : Nursing Assistance

Certifications

Certified Nursing Assistant-NY/MN

Resume Overview

Companies Worked For:

Accra
Favorite Healthcare Staffing
TOPS MarketLLC
Erdle Farm

School Attended

Dunkirk Senior High School
Cassadaga Job Corp Academy

Job Titles Held:

Direct Support Professional
Certified Nursing Assistant
Customer Service Cashier
Seasonal Farm Laborer

Degrees

High School Diploma
Certificate : Nursing Assistance

Direct Support Professional Resume Example

Resume Score: 80%

Resume Overview

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