Jessica Claire
Montgomery Street, San Francisco, CA 9XXX5 (555) 432-1000,

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Client documentation
  • Case management experience
  • Compassionate client care
  • Care plan management
  • Community activities
  • Administering medication
  • Knowledge of state regulations
  • Client safety and first aid
  • Equipment Operation
  • Relationship Development
  • Customer Service
  • Product Pick
  • Safety Inspections
  • Organization
  • Team Building
  • Entry Management
  • First Aid/CPR
  • MS Office
  • Supervision
  • Process Improvement
11/2019 to Current Direct Support Professional Chi Health | Nicholasville, KY,
  • Administered medications on a routine schedule
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Documented current patient information to update family members including vital signs, behaviors and eating habits.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Transported client to doctor's appointments and to complete other related errands.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
11/2015 to 11/2019 Certified Nursing Assistant Revohealth | Golden Valley, MN,
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented activities and recorded information in EMR system.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Used mobility devices and transfer equipment
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Collected specimens, monitored vitals and maximized patient comfort.
06/2013 to 08/2015 Customer Service Cashier Best Buy | Frederick, MD,
  • Redeemed coupons and cross-sold products.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed customer payments quickly and returned exact change and receipts.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Worked closely with front-end staff to assist customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Resolved issues regarding customer complaints and escalated worsening concerns to finding a solution
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Stayed up to date on current item discounts to support promotions.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed returned items in accordance with store policy.
  • Answered phone calls to assist customers with questions and orders
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
06/2011 to 08/2012 Seasonal Farm Laborer Nutrien Ltd. | Northville, SD,
  • Worked in any weather condition
  • Worked until demand of blueberries pallets were complete
  • All orders are picked fresh daily and delivered
  • Drove equipment(Golf Cart) to carry blueberries throughout the field
  • Recorded amount pallets picked daily and amount of hours it took
Education and Training
Expected in 06/2013 High School Diploma | Dunkirk Senior High School, Dunkirk, NY GPA:
Expected in 04/2014 Certificate | Nursing Assistance Cassadaga Job Corp Academy , Cassadaga, NY, GPA:
  • Certified Nursing Assistant-NY/MN

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Resume Overview

School Attended

  • Dunkirk Senior High School
  • Cassadaga Job Corp Academy

Job Titles Held:

  • Direct Support Professional
  • Certified Nursing Assistant
  • Customer Service Cashier
  • Seasonal Farm Laborer


  • High School Diploma
  • Certificate

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