Direct Support Professional Resume Example
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DIRECT SUPPORT PROFESSIONAL
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
Direct Support Professional|Chi Health - Nicholasville , KY|11/2019 - Current
- Administered medications on a routine schedule
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Documented current patient information to update family members including vital signs, behaviors and eating habits.
- Supported and encouraged psychiatric patients to promote health and wellness.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Monitored clients' progress to report necessary changes.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Transported client to doctor's appointments and to complete other related errands.
- Worked to improve patient outlook and daily living through compassionate care.
- Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
Certified Nursing Assistant|Revohealth - Golden Valley , MN|11/2015 - 11/2019
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Documented activities and recorded information in EMR system.
- Documented patient intake and dietary requirements and assisted with feeding.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Used mobility devices and transfer equipment
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Collected specimens, monitored vitals and maximized patient comfort.
Customer Service Cashier|Best Buy - Frederick , MD|06/2013 - 08/2015
- Redeemed coupons and cross-sold products.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Assisted customers to find appropriate products, answered product questions and provided product solutions.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Processed customer payments quickly and returned exact change and receipts.
- Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
- Worked closely with front-end staff to assist customers.
- Trained new employees in cashiering procedures, offering assistance in resolving issues.
- Helped customer locate and select appropriate merchandise throughout store.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
- Resolved issues regarding customer complaints and escalated worsening concerns to finding a solution
- Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
- Stayed up to date on current item discounts to support promotions.
- Troubleshot and resolved issues with cash registers, card scanners and printers.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed returned items in accordance with store policy.
- Answered phone calls to assist customers with questions and orders
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
- Welcomed customers, offering assistance to help find necessary store items.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Scanned items quickly to keep lines moving and reduce overall wait time.
Seasonal Farm Laborer|Nutrien Ltd. - Northville , SD|06/2011 - 08/2012
- Worked in any weather condition
- Worked until demand of blueberries pallets were complete
- All orders are picked fresh daily and delivered
- Drove equipment(Golf Cart) to carry blueberries throughout the field
- Recorded amount pallets picked daily and amount of hours it took
Education and Training
Dunkirk Senior High School||City, State|06/2013High School Diploma
Cassadaga Job Corp Academy ||City|04/2014Certificate : Nursing Assistance
Certifications
- Certified Nursing Assistant-NY/MN
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Resume Overview
School Attended
- Dunkirk Senior High School
- Cassadaga Job Corp Academy
Job Titles Held:
- Direct Support Professional
- Certified Nursing Assistant
- Customer Service Cashier
- Seasonal Farm Laborer
Degrees
- High School Diploma
Certificate : Nursing Assistance
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