direct support professional resume example with 11+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
  • Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
  • Custodian knowledgeable about the unique cleaning procedures required for health clubs and gyms. Familiar with all major health codes and standards.
  • Communications
  • Business operations
  • Invoice generation
  • Team management
  • Project organization
  • Problem resolution
  • Inventory management
  • OSHA
  • Repair work
  • Building maintenance
  • Cleaning and sanitizing
  • Facility cleaning
  • Clean Driving Record
  • Valid Driver's License
  • General Maintenance
  • Safety protocols
  • Building upkeep
  • Minor repairs
  • Floor waxing
  • Buffing and waxing
  • Snow removal
  • Diet and Nutrition
  • First Aid Certification
  • Critical Thinking
  • Household Cleaning
  • Ability to Lift Clients
  • Progress Tracking
  • CPR Certification
  • Personal Hygiene Assistance
  • Attentive to People
  • Team Collaboration
  • Time Management
  • Community Activities
Education and Training
Boys And Girls High School Brooklyn, NY Expected in 07/2011 High School Diploma : - GPA :
Beacon Light Behavioral Health System - Direct Support Professional
Bradford, PA, 06/2022 - Current
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Assisted individuals in development of social skills to become integrated in community.
  • Assisted individuals in learning and developing new skills.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Transported clients to doctor's appointments and errands.
  • Used approved crisis intervention techniques in emergency situations.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted with meal planning to meet nutritional plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
Promises Addiction Treatment Center - Amazonian
Berry Hill, TN, 09/2018 - 10/2021
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Designed and directed orientation and training programs to meet client needs.
  • Developed skill-specific training programs to promote employee development.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Documented training activities and changes to analyze program effectiveness.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Palletized boxes for easy movement and shipment.
  • Transported more than 1,000 materials pallets between storage and production areas each day.
  • Followed maps and GPS systems to complete tasks efficiently.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Secured loads to prevent shifting or damage to items.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Employed hand signals to communicate effectively with coworkers operating transport vehicles and direct movements from floor.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Verified orders and bagged items for easy transport.
  • Improved service quality and increased sales by developing strong knowledge of company's products and services.
  • Capitalized on opportunities to enhance customer experiences and bring in repeat business.
Glenwood Management Corp - Maintenance Worker
City, STATE, 09/2010 - 11/2017
  • Maintained clear and safe workspace areas to meet OSHA standards.
  • Identified problems during daily work inspections and addressed concerns.
  • Performed tasks to maintain on-site physical security, safety and efficiency.
  • Notified management about necessary repairs or professional service needs for building operating systems.
  • Followed correct procedures for handling, transporting and disposing of new and recycled materials.
  • Repaired equipment and machinery, performing maintenance according to updated industry standards.
  • Removed snow from sidewalks, driveways, and parking areas.

I have trained over 20 managers for inbound. I have done every department in inbound. I have unloaded numerous trailers to bring in inventory for the building.

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Resume Overview

School Attended

  • Boys And Girls High School

Job Titles Held:

  • Direct Support Professional
  • Amazonian
  • Maintenance Worker


  • High School Diploma

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