Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dedicated Sales Associate offering 5 years of success in fostering quality shopping experiences through expert needs assessment and extensive product knowledge. Proven history of exceeding sales targets and meeting customer needs with effective product solutions. Skilled in training and mentoring new associates on customer service and sales best practices.

  • Merchandising knowledge
  • Cash handling accuracy
  • Company brand promotions
  • Relationship selling
  • Retail loss prevention
  • Reliable and punctual
  • Retail merchandising expertise
  • Money handling
  • POS system operation
  • Energetic self-starter
  • Outgoing personality
  • Superb time management
  • Excellent communication skills
  • Listening skills
  • Customer- and service-oriented
  • Accurate money handling
  • Team player mentality
  • Active listening
  • Sales expertise
  • Product Sales
  • Cash register operation
  • Customer service
  • Data entry
  • Customer communications
  • Account updating
Direct Support Professional Caregiver, 02/2020 to Current
Bethesda Lutheran HomesPortland, OR,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Fostered relationship with client, providing companionship and counseling.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Paychex Agency Specialist, 09/2019 to 02/2020
Magnolia BakeryNew York, NY,
  • Managed denials, late payments, extensions and other special circumstances by following up with relevant parties.
  • Examined claims, records and procedures to grant approval of coverage.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Resolved routine and complex issues by performing detailed research.
  • Followed specific security rules and guidelines to protect sensitive data, including patient medical records and payment card information.
  • Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Analyzed insurance organizational structures, business and intermediaries; studied basic documents, including common clauses, policies and insurance contracts.
  • Collaborated with carriers to resolve discrepancies in insurance payments.
  • Documented and tracked customer account details using HRIS.
Cashier, 11/2018 to 08/2019
National Western Life Insurance CompanyAustin, TX,
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Smoothly processed incoming orders, handling over 70 transactions per day with exceptional accuracy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to Shift Manager for remediation.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Sales Associate, 03/2018 to 11/2018
WalmartCity, STATE,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Helped average of 20-25 customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $200 with zero discrepancies.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Education and Training
High School Diploma: , Expected in 06/2016
Bloomfield High School - Bloomfield,NY,

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Resume Overview

School Attended

  • Bloomfield High School

Job Titles Held:

  • Direct Support Professional Caregiver
  • Paychex Agency Specialist
  • Cashier
  • Sales Associate


  • High School Diploma

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