LiveCareer-Resume

direct support professional caregiver resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills. Courteous professional with substantial experience in [Type] industry. Skilled at monitoring client vitals, conducting light housekeeping and providing personal care. Communicative and responsive individual with over [Number] years of experience.

Skills
  • HIPAA Compliance
  • Incident Reporting
  • Verbal and Written Communication
  • Needs Assessment
  • Client Records Management
  • Time Management
  • Progress Documentation
  • Social Perceptiveness
  • Attentive to People
  • Client Requirements
  • Housekeeping Duties
  • Problem Identification
  • Household Management
  • Respectful and Compassionate
  • Community Activities
  • Patient and Caregiver Education
  • General Housekeeping
  • Personal Service
  • Service Documentation
  • Dependable and Responsible
  • Multitasking and Organization
  • Medication and Appointment Reminders
  • Bill Payment
  • Word Processing
  • Strong Ethics
  • Anxiety Reduction
  • COVID-19 Safety Policies
  • Emergency Situations
  • Spreadsheet Tracking
  • Laptop and Tablet Operation
  • Schedule Maintenance
  • Accurate in Following Orders
  • Skills Development
  • Performance Tracking and Evaluations
  • Issue and Conflict Resolution
  • Scheduling and Coordinating
  • Administration and Reporting
  • Project Management
  • Managing Operations and Efficiency
  • Strategic Planning
  • Technical Proficiency
  • Managing Files and Records
  • Finance and Accounting Operations
  • Fiscal Management
  • Budgeting and Resource Management
  • Overseeing Employees
  • Productivity Performance
  • Job Assignments
  • Invoice Reconciliation
  • Reconciling Cash Drawers
  • Shrinkage Prevention
  • Supplier Relations
  • Human Resource Management
  • P&L Oversight
  • Complex Problem-Solving
  • Account Management and Updating
  • Accounts Payable and Receivable
  • Managing Multiple Tasks
  • Income and Expense Management
Work History
10/2017 to 11/2020
Direct Support Professional Caregiver Seven Hills Foundation Worcester, MA,
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Assisted patients with self-administered medications.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
03/2016 to 06/2017
Store Manager Curaleaf Philadelphia, PA,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
10/2010 to 12/2015
Store Manager Curaleaf Provincetown, MA,
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised guests at front counter, answering questions regarding products.
  • Approved regular payroll submissions for employees.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Analyzed and interpreted store trends to facilitate planning.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Education
Expected in to to
: Business Management
HACC - Gettysburg, PA,
GPA:
Expected in 06/1988 to to
High School Diploma:
Westminster High School - Westminster, MD
GPA:

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Resume Overview

School Attended

  • HACC
  • Westminster High School

Job Titles Held:

  • Direct Support Professional Caregiver
  • Store Manager
  • Store Manager

Degrees

  • High School Diploma

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