Direct Support Professional Resume Example Emory Valley Center

DIRECT SUPPORT PROFESSIONAL

Professional Summary

Passionate about supporting patients in clinical environments dealing with mental health concerns such as dementia unit and group home settings. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.

Skills

Community integration
Patient Assessments
Care plan assessment
Behavioral Management
Meal Planning and Preparation

Patient Care
Cleaning
Meal Preparation
Bathing

Work History

03/2020 to CurrentDirect Support ProfessionalEmory Valley Center | Oak Ridge, TN

Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Assisted patients with adjusting to hospital procedures and helped each thrive in highly structured settings.
Worked to improve and enhance patient lives through effective and compassionate care.
Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.

01/2020 to 03/2020Scheduling CoordinatorRussell's Pest Control | Oak Ridge, TN

Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
Checked prices and calculated totals for accurate invoice processing.
Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.

11/2018 to 01/2020Food ServerCalhoun's | Oak Ridge, TN

Greeted incoming guests and managed accurate seating based on customer desires and server loads.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept register accurate through correct billing, payment processing and cash management practices.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Checked identification to enforce age regulations for alcoholic beverages.
Elevated customer satisfaction through followup and enthusiastic customer service.
Greeted and maintained relationships with regular customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.

12/2015 to 11/2018CaregiverSeniors Helping Seniors Of The Southern Tier | Oak Ridge, TN

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
Provided safe mobility support to help patients move around personal and public spaces.
Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Built strong relationships with clients to deliver emotional support and companionship.
Kept patients mentally alert by entertaining, conversing and reading aloud to patients.

Education

04/2010Certificate | Medical AssistantHigh-Tech Institute - Nashville, Nashville, TN

05/2005High School DiplomaAustin-East High School, Knoxville, TN

Certifications

CPR heart saver, American Heart Association - April, 16 2020

Resume Overview

Companies Worked For:

Emory Valley Center
Russell's Pest Control
Calhoun's
Seniors Helping Seniors Of The Southern Tier

School Attended

High-Tech Institute - Nashville
Austin-East High School

Job Titles Held:

Direct Support Professional
Scheduling Coordinator
Food Server
Caregiver

Degrees

04/2010 Certificate | Medical Assistant
05/2005 High School Diploma

Direct Support Professional Resume Example

Resume Score: 80%

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