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Direct Support Professional Resume Example

Resume Score: 80%

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DIRECT SUPPORT PROFESSIONAL
Professional Summary
Skills
  • Conflict resolution
  • Strategic Planning
  • Recruitment
  • Problem Resolution
  • MS Office
  • Operational Improvement
  • Relationship Development
Work History
Direct Support Professional, 06/2019 to Current
Lafourche Arc – Thibodaux, LA
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Used [Software] and [Software] to maintain records of services performed and apparent condition of patients.
  • Transported children to and from school, activities and appointments.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Assisted patients with self-administered medications through [Action] and [Action].
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Liaised with key accounts to deliver targeted administrative support, including estate, household and property management.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Arranged domestic and international travel plans and itineraries, including flight, car service and restaurant reservations.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Handled all incoming information requests for several busy executives.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Managed large range of services including pet care, phone screening, shopping and bill paying to provide clients with premium family time.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Documented vitals, behaviors and medications in client medical records.
  • Guided patients to restroom, [Action] and [Action] to support bladder and bowel relief requirements.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Monitored and assisted residents through individual service plans.
  • Conferred with [Job title] to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Utilized personal and professional networks to identify, acquire and manage new clients.
  • Maintained entire family's schedule and organized events.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Supervised [Number] household staff, contractors and vendors.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Director of Dining, 04/2016 to 03/2019
The Claiborne At Thibodaux – Thibodaux, LA
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all restaurant inventory.
  • Helped general management develop prices based on inventory costs and portion sizes.
  • Recruited top-notch employees for [Job title] and [Job title] positions.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each [Timeframe].
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Orchestrated positive customer experiences at all stages by overseeing every area of [Type] operations.
  • Investigated and integrated enhanced service and team management strategies to boost business profits.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in [Number]% food waste reduction.
Cook, 10/2008 to 04/2015
Assumption Healthcare (Heritage Manor Of Nap.) – Napoleonville, LA
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
  • Ordered and received products and supplies to stock kitchen areas.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Reduced restaurant's annual food and labor costs by [Number]% through proper budgeting, scheduling and management of inventory.
  • Served [Number] nutritious meals daily to students in [Type] school.
  • Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
  • Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Assisted chef with planning easy but elegant appetizers to spark customer interest.
  • Created ice sculptures for major events such as weddings and private corporate parties.
  • Managed [Number]-person staff, supervised preparation of [Type] foods and explained steps for readying specialty items, including [Type] and [Type] food.
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
  • Produced over [Number][Type] dishes per day and maintained near-perfect customer satisfaction scores.
  • Prepared estimated [Number] orders simultaneously during peak [Timeframe] periods with [Number]% accuracy rate, maximizing customer satisfaction and repeat business.
Education
High School Diploma: 05/1993
West Jefferson High School - Harvey, LA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Lafourche Arc
  • The Claiborne At Thibodaux
  • Assumption Healthcare (Heritage Manor Of Nap.)

School Attended

  • West Jefferson High School

Job Titles Held:

  • Direct Support Professional
  • Director of Dining
  • Cook

Degrees

  • High School Diploma : 05/1993

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