direct support professional resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities. Outstanding Personal Assistant provides excellent support to busy business professionals on administrative and family tasks. Detail-oriented professional with high degree of attention to accuracy. Expert in microsoft, invoicing and multi-tasking. Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 1 1/2 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Responsible worker possessing first-rate scheduling, telephone and documentation abilities. Service-oriented individual with expertise in preparing and modifying documents, coordinating meetings and trips and preparing responses on behalf of company. Committed to establishing stellar rapport with clients of diverse backgrounds.

  • Compassionate client care
  • Nutrition
  • Health Services
  • Behavior redirection
  • Client documentation
  • Knowledge of state regulations
  • Crisis Management
  • Quality program protocols
  • Healthcare
  • Client safety and first aid
  • Care plan management
  • Transportation
  • Wound care
  • Coordination skills
  • Cash management experience
  • Housekeeping
  • Meal preparation
Direct Support Professional, 01/2020 to 07/2020
HumanimColumbia, MD,
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Monitored and reported clients' progress.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Transported clients to doctor's appointments and other related errands.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as as diabetic, low sodium and high protein.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Checked mail, shopped for groceries and handled bill payments.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Laundered clothing and bedding and changed linens 1 times per once a week to prevent spread of infection.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Housekeeper, 03/2018 to 08/2019
Marriott InternationalGaithersburg, MD,
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Checked all rooms per day to verify vacancies post-checkout.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, Claires and glass partitions to enhance shine.
Receptionist, 01/2018 to 08/2019
Munson Medical CenterCadillac, MI,
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Scheduled and confirmed room bookings.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Made reservations, and made sure guests knew all room rules.
Education and Training
High School Diploma: , Expected in 05/2016 to Braxton County High School - Sutton, WV,
: , Expected in to New River Community And Technical College - Summersville, WV,

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Resume Overview

School Attended

  • Braxton County High School
  • New River Community And Technical College

Job Titles Held:

  • Direct Support Professional
  • Housekeeper
  • Receptionist


  • High School Diploma
  • Some College (No Degree)

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