Direct Support Professional resume example

• Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
• Distributed food to wait staff quickly to provide excellent customer satisfaction.
• Washed, peeled and cut various fruits and vegetables to prepare for serving.
• Supported waitstaff and other team members in completing tasks.
• Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
• Quickly and accurately served specific meals to patients with special dietary needs.
• Upheld efficiency of meal services by pre-setting over 50 tables before patients arrived.
• Maintained strict levels of cleanliness for tables, floors and prep areas in person residence.
• Patiently and compassionately assisted patients requiring assistance eating meals.
• Increased aide productivity by working closely with dietary aides to redesign cleaning protocols, processes and workflows.
• Closely followed sanitation and food handling guidelines while assisting dietary aides with daily meal preparation.

Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.

• Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
• Worked to improve and enhance patient lives through effective and compassionate care.
• Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
• Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
• Maintained clean, safe and well-organized patient environment.

• Led team in delivery of the floor on the well side of the homeless shelter, resulting in help keeping the residents safe and getting them housing and benefits.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Resolved all kinds problems, improved operations and provided exceptional client support.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
• Developed team communications and information for meetings.
• Maintained excellent attendance record, consistently arriving to work on time.
• Evaluated source documents to locate information needed for each data entry field.
• Applied data entry knowledge and skills to resolve indecipherable or garbled messages.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
• Obtained scanned records and uploaded into database.
• Sent completed entries to my supervisors for evaluation and final approval.
• Organized, sorted and checked input data against original documents.
• Reviewed and updated client correspondence files and database information to maintain accurate records.