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direct support professional administrator resume example with 3 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Skills
  • Attentive to People
  • Service Documentation
  • Team Collaboration
  • Progress Tracking
  • Microsoft Office
  • Prioritization and Time Management
  • Multi-Line Phone Systems
  • Data Entry and Database Software
  • Call Answering and Routing
  • Documentation and Reporting
Work History
08/2019 to 02/2021 Direct Support Professional/Administrator Community Alternatives Inc | City, STATE,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Supervised daily activities and provided assistance to staff.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Strong listening skills
06/2014 to 12/2014 Direct Support Professional/Administrator Community Alternatives Inc | City, STATE,
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Supervised daily activities and provided assistance to staff.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Strong listening skills
06/2013 to 06/2014 Medical Assistant/Administrator Lightfoot Podiatry Center | City, STATE,


  • Tracked expenses, processed invoices and completed other related accounting tasks.
  • Maintained office equipment and placed orders for materials in short supply to manage office supply inventory.
  • Maintained digital databases, physical files and area logs.
  • Arranged conference rooms and facilities to prepare for meetings.
  • Performed routine clerical tasks by scanning, filing and copying documents.
  • Gathered, organized and input information into digital database.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Obtained all prescribed laboratory testing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients adjusting to hospital procedures using highly structured settings.
  • Supervised daily activities and provided assistance to staff.
  • Consulted with different healthcare disciplines to offer important mental health support to patients.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Completed regular check-ins and progress report for each client.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Strong listening skills
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
Education
Expected in 06/2013 to to Certified Medical Assistant | Medical Assisting Everest Collee, Newport News, VA, GPA:
  • Taking patient medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examination
  • Assisting the physician during exams
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Preparing and administering medications as directed by a physician
  • Transmitting prescription refills as directed
  • Drawing blood
  • Taking electrocardiograms
  • Removing sutures and changing dressings
  • Using computer applications
  • Answering telephones
  • Greeting patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing, and bookkeeping
Expected in 06/2007 to to High School Diploma | Phoebus High School, Hampton, VA GPA:

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Resume Overview

School Attended

  • Everest Collee
  • Phoebus High School

Job Titles Held:

  • Direct Support Professional/Administrator
  • Direct Support Professional/Administrator
  • Medical Assistant/Administrator

Degrees

  • Certified Medical Assistant
  • High School Diploma

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