direct support professional resume example with 1+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional Summary
I have all together a year of customer service experience . I also have a lot of gaps in my employment due to personal reasons , but I’m looking for something long term that I could move up with the company .
Skills
• Ability to work in a fast-paced environment . • Written & oral skills . • Team-oriented . • Ability to handle/resolve problems . • Cash handling . Register , Credit/Debit Cards , Checks . • Excellent customer service skills . • Consistently complies with polices & procedures . | • Able to work with hands continuously . • Able to regularly lift 25-50 pounds . • Stock , replenish , & organize shelves . • Maintain accurate & attractive merchandise displays . • Punctual . • Quick learner . |
Work History
Direct Support Professional, 07/2017 - 08/2017
Independent Case Management – Waldron, AR
Independent Case Management – Waldron, AR
- Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Completed entries in log books, journals and care plans to document accurately report patient progress.
- Ensured safety and well-being of each patient in alignment with care plan.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance when needed.
- Administered medication as directed by physician.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
Customer Service Cashier, 10/2016 - 08/2017
Mccoy's Building Supply – Pharr, TX
Mccoy's Building Supply – Pharr, TX
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Assisted customers with locating and choosing merchandise in any store department.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
Customer Service Cashier, 11/2012 - 01/2013
Mccoy's Building Supply – San Angelo, TX
Mccoy's Building Supply – San Angelo, TX
- Resolved customer complaints and maintained clean and tidy checkout area.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Educated customers on promotions to enhance sales.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Assisted customers with locating and choosing merchandise in any store department.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
Customer Service Cashier, 03/2012 - 04/2012
Mccoy's Building Supply – Terrell, TX
Mccoy's Building Supply – Terrell, TX
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct.
- Handled approximately 40 daily credit and cash transactions for customers with accuracy and speed.
- Counted cash in register drawer at beginning and end of shift.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Assisted customers with locating and choosing merchandise in any store department.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
Education
High School Diploma: , Expected in 03/2018
Stone Coast Academy - Miami Beach, FL
Stone Coast Academy - Miami Beach, FL
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Resume Overview
School Attended
- Stone Coast Academy
Job Titles Held:
- Direct Support Professional
- Customer Service Cashier
- Customer Service Cashier
- Customer Service Cashier
Degrees
- High School Diploma
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