LiveCareer-Resume

direct support professional resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Personable and dedicated Customer Service Representative with extensive experience in the client satisfaction industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing business and client relationships.

Skills
  • Compassionate client care
  • Case management experience
  • Conflict mediation
  • Problem Resolution
  • Data evaluation
  • Technologically savvy
  • Problem-solving abilities
  • High-energy attitude
  • Adaptive team player
  • Client safety and first aid, CPR
  • Active Listener
Experience
Direct Support Professional, 01/2017 - 02/2018
Dungarvin, Inc. Saint Paul Park, MN,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Transported clients to doctor's appointments and errands.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physician direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Collected specimens or drew blood to assist with diagnostic and treatment protocols.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Assisted client with personal hygiene, mobility and transportation.
  • Partnered with interdisciplinary teams to implement care plans.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients and reported significant health changes.
  • Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Coached patients on at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Educated families and patients on potential plans for care
Residential Support Assistant/Activities Assistant, 01/2012 - 11/2014
Community Alternatives Inc City, STATE,
  • Maintained clean and well-organized environment for client happiness and safety.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Improved patient outlook and daily living through compassionate care.
  • Served meals and assisted immobile or disabled individuals with eating.
  • Built strong and trusting rapport with clients and loved ones.
  • Prepared food and helped patients eat to support healthy nutrition.
  • Monitored health and well-being of clients and reported significant health changes.
  • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
  • Mediated conflicts among residents and immediately notified supervisors or escalated conflicts.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Maintained behavior management checklist and recorded daily data.
  • Motivated clients to participate in new activities to broaden skills.
  • Responded to crises within building quickly to reduce potential for harm.
  • Collaborated with day services to coordinate clients' at-home program for continuity of care.
Companion Aide/Personal Care Assistant, 04/2011 - 03/2012
Home Instead Senior Care City, STATE,
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Assisted with meal planning to meet nutritional plans.
  • Transported patients to medical, dental and personal care appointments.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Laundered clothing and bedding to prevent infection.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
  • Maintained network of connected caregivers to promote continuous professional development.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Education and Training
Associate of Applied Science: Registered Nursing, Expected in
-
Medical Careers Institute - Virginia Beach, VA,
GPA:
Status -

Medical Terminolgy

Nursing Practices

: Pre- Nursing, Expected in
-
Tidewater Community College - Norfolk, VA
GPA:
Status -
High School Diploma: , Expected in
-
Bayside High School - Virginia Beach, VA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Medical Careers Institute
  • Tidewater Community College
  • Bayside High School

Job Titles Held:

  • Direct Support Professional
  • Residential Support Assistant/Activities Assistant
  • Companion Aide/Personal Care Assistant

Degrees

  • Associate of Applied Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: