direct support professional resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Organized, dependable and well-rounded Personal Care Aide with 4 years assisting clients with various daily living needs and intellectual disabilities. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, problem-solving skills and above all empathy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Expert communicator when supporting patients' needs, documenting information and interacting with supervisors.
Skills
Care Plan Assessment
Client Records Management
Attentive to People
Word Processing
Remote Video Conferencing
Behavior Redirection
Personal Care Support
Household Management
Monthly Inventory
Creative Thinking
Accurate Documenting
Residential Support
Assisting with Daily Living
Daily Living Skills Instruction
Work History
Direct Support Professional, 01/2020 to Current Elwyn – Chester, PA,
Monitored progress and documented patient health status changes to keep care team updated.
Administered medication as directed by physician.
Assisted disabled clients to support independence and well-being.
Maintained clean, safe and well-organized patient environment.
Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
Supervised daily activities and provided assistance to staff.
Developed rapport to create safe and trusting environment for care.
Led patient or group recreational activities for enhanced patient outcomes.
Minimized injuries to staff or patients through support or restraint to control patient movements.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Recorded status and duties completed in logbooks for management.
Assisted with daily living activities, running errands and household chores.
Transported clients to and from medical appointments with safety and efficiency.
Provided compassionate and patient-focused care to cultivate well-being.
Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
Certified Medication Technician, 08/2018 to Current Senior Lifestyle Corporation – Elgin, IL,
Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Reviewed patient progress to document effects of any prescribed medication.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Head Sales/Operations Manager, 12/2015 to 04/2018 Nabors Industries, Ltd. – Alice, TX,
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
Identified and resolved unauthorized, unsafe or ineffective practices.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Prepared annual budgets with controls to prevent overages.
Evaluated suppliers to maintain cost controls and improve operations.
Identified procedure or process changes required to improve performance and productivity.
Increased profit by streamlining operations.
Partnered with vendors and suppliers to effectively manage and budget.
Reviewed operations reports to understand numbers and trends.
Directed initiatives to improve work environment, company culture or overall business strategy.
Developed systems to track and log work issues.
In charge of managing and control general tank farm activities to ensure compliance with regulatory bodies rules and regulations, local laws and corporate safety, security and environmental standards.
Ensures HSE and security standards are met by staff, contractors and visitor.
Champions Internal Audit process.
Performs incident/accident investigations and recommends preventive measures.
Carry out and champion the closeout of external/regulatory agencies audits non-conformities.
Business Development Manager, 03/2013 to 12/2015 Conoil Plc – City, STATE,
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Reached out to potential customers via telephone, email and in-person inquiries.
Generated new business with marketing initiatives and strategic plans.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Worked with existing customers to increase purchases of products and services.
Education
MBA: Marketing, Expected in 03/2009 to Ladoke Akintola University of Technology - Nigeria, GPA:
Wes Reference Number: 5517217
GPA: 2.78
Bachelor of Science: Geography And Planning, Expected in 12/1999 to Lagos State University - Lagos, Nigeria, GPA:
Wes Reference Number: 5517217
GPA: 3.28
Certifications
First Aid and CPR
Certified Medical Technician
Certified Nursing Assistance
Mandt
Developmental Disabilities Administration (DDA)
Residential Child and Youth Care Practitioner (RCYCP)
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