direct support professional resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

  • First Aid Certification
  • Client Requirements
  • Developmental Disabilities
  • Client Records Management
  • Caring Companionship
  • Community Integration
  • Emergency Situations
  • Social Perceptiveness
  • Client Education
  • Personal Service
  • Household Cleaning
  • Attentive to People
  • Convalescence Support
  • Patient Restraint
  • Diet and Nutrition
  • Routine Adjustment
  • Bedside Care
  • Care Plan Assessment
  • Problem Identification
  • Vital Signs Management
  • EMR Systems
  • Safety Behaviors
  • Service Documentation
  • Developing Client Trust
  • MEDITECH Software
Work History
04/2022 to Current
Direct Support Professional Trinity Health Corporation Wilmington, DE,
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Administered medication as directed by physician.
  • Electrical charting
10/2017 to 10/2018
Shift Supervisor Dewolff Boberg & Associates Peachtree City, GA,
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Delivered successful training to more than Number employees during Timeframe tenure, educating on successful work processes and productivity strategies.
  • Documented daily production and materials usage in Software to track data for Job title review.
  • Consulted with HR teams to identify and onboard optimal candidates for Type and Type positions.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
02/1995 to 03/2017
Tax Assessor Fh Furr Alexandria, VA,
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Verified completeness of provided details when processing Type and Type applications.
  • Kept case data and contact information up to date to expedite proceedings.
  • Evaluated Type data to assess compliance with legal standards of care and accuracy.
  • Conducted call audits to assess interaction quality, accuracy and service success.
  • Produced briefs, located records and organized documentation to support court cases.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
10/2014 to 10/2015
Inventory Specialist Menards City, STATE,
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
  • Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
  • Managed inventory team to achieve optimal productivity and inventory control.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Utilized Software to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.
  • Checked prices and calculated totals for accurate invoice processing.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Worked with store employees to develop engaging and aesthetically appealing merchandise displays that drove store traffic.
  • Coordinated, collected and maintained vendor and organizational records.
  • Drafted concise and accurate reports detailing inventory, trends and sales for distribution to upper management and use in strategic planning.
Expected in 1996 to to
Ged: Basic
Yorkville High School - Yorkville Il,

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Resume Overview

School Attended

  • Yorkville High School

Job Titles Held:

  • Direct Support Professional
  • Shift Supervisor
  • Tax Assessor
  • Inventory Specialist


  • Ged

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