LiveCareer-Resume

Direct Support Professional resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

General worker with experience performing variety of technical tasks relative to assigned areas of responsibility. Maintains cleanliness of work area, counting materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and general custodial work. Skilled worker with proven ability to perform variety of tasks, including maintenance, customer service, repair and special projects. Multitasks and works independently and within teams in fast-paced, high-volume environments. Flexible work and shift schedule. Skilled in operating basic hand tools. Excellent work performance and attendance record. Professional Construction Laborer with excellent interpersonal skills. Works in timely and efficient manner to see tough jobs through to completion. Passionate about supporting patients in home environments.. Offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills. Talented bar management professional able to maximize team performance and bar sales through top management skills and business acumen. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Versatile Bar Manager able to transform operations into successful enterprises. Motivational leader and problem solver. Adept at overcoming challenges and streamlining operations.

Skills
  • Hand and power tool operation
  • Preventive and reparative maintenance
  • Safety and compliance
  • New construction and renovation
  • Ditch digging
  • Construction knowledge
  • Construction project completion
  • Debris removal
  • Safety procedures knowledge
  • Self-motivated
  • Driving commercial vehicles
  • Materials coordination
  • Basic computer skills
  • Works well independently
  • Valid MN driver's license
Work History
09/2019 to 12/2020
Laborer Precision Castparts Corporation Eastlake, OH,
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Learned how to complete demolish to prepare site for rebuild crew with minimal supervision to contribute to project success.
  • Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
  • Constructed and broke down temporary retaining walls and scaffolding to support project needs.
  • Worked alongside team to accomplish work goals according to schedule.
  • Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness.
  • Generated daily productivity records and assisted senior leadership during executive decision-making processes.
  • Cleaned job site after each shift.
01/2000 to 01/2020
Bar and Campground Manager Hyatt Hotels Corp. Lexington, KY,
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept bar presentable and well-stocked to meet all customer needs.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Tended bar at special events and directed team to provide exceptional service for weddings, business meetings and society gatherings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Followed alcohol awareness procedures for prevention of intoxicated guests.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.
  • Collected and authorized payments of guests.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
01/2018 to 01/2019
Front Desk Night Auditor Bridgesmn Pemberton, MN,
  • Kept accounts in balance and ran daily reports to verify totals.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
  • Monitored facility security for guest and personnel safety.
  • Logged wake-up call requests and set up automatic rings in system.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Documented accounts and logs throughout shift to keep up with all requirements.
01/2017 to 01/2018
Direct Support Professional 1972 City, STATE,
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance when needed.
  • Maintained clean, safe and well-organized patient environment.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Administered medication as directed by physician.
  • Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
  • Answered 100 daily office phone calls for reservastion appointments, questions and visitation rules.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
Education
Expected in 05/1991
GED:
PRESCOT SENIOR HIGH - Prescott, WI,
GPA:

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Resume Overview

School Attended

  • PRESCOT SENIOR HIGH

Job Titles Held:

  • Laborer
  • Bar and Campground Manager
  • Front Desk Night Auditor
  • Direct Support Professional

Degrees

  • GED

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