Direct Support Professional resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in | Suffolk County Community College, Brentwood, NY, GPA:
Continuing education in Nursing.
Coursework in BIO 101, PSY 101 & 203 and PHL 211
Member of AABLE club
Expected in 06/2019Regents Diploma | North Babylon High School, North Babylon, NYGPA:
Expected in 06/2019High School Diploma | Wilson Tech Center, Dix Hills, NY, GPA:
I was trained to conduct many medical tests doctors require to diagnose illnesses. I also can use highly technical equipment to answer medical questions.
Professional Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Skills
Communication Ability to Work Under Pressure
Decision Making Time Management
Self-motivation Conflict Resolution
Leadership Skills Adaptability
Sales Cash handling
Customer service Customer care
Cash handling
Cashiering
Clientele
Customer satisfaction
Customer service
Customer care
Decision Making
English
Leadership Skills
Safety
Sales
Scheduling
Time Management
Care plan assessment
First aid and safety
Community integration
Patient Assessments
Skills
Communication Ability to Work Under Pressure:
Decision Making Time Management:
Self-motivation Conflict Resolution:
Leadership Skills Adaptability:
Sales Cash handling:
Customer service Customer care:
Cash handling:
Cashiering:
Clientele:
Customer satisfaction:
Customer service:
Customer care:
Decision Making:
English:
Leadership Skills:
Safety:
Sales:
Scheduling:
Time Management:
Care plan assessment
:
First aid and safety
:
Community integration
:
Patient Assessments
:
Work History
02/2021 to CurrentDirect Support ProfessionalLutheran Social Service Of Minnesota | Albert Lea, MN,
Work directly with people with physical disabilities and/or intellectual disabilities with the aim of assisting the individual to become integrated into his/her community or the least restrictive environment.
Worked to improve and enhance patient lives through effective and compassionate care.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Maintained clean, safe and well-organized patient environment.
Planned, prepared and served meals and snacks according to prescribed diets.
Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Maintained appropriate filing of personal and professional documentation.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
11/2018 to 02/2021General Merchandise ExpertTarget | Dublin, OH,
I work as a sales representative and cashiering work.
Build loyal clientele through high-level of customer satisfaction. Train many new employees Increase sales by 10% through idea and event development.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
Maintained effective team member communication.
Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
Performed inventory control, such as counting and stocking merchandise.
Placed special customer orders for custom or special order merchandise.
Changed sales floor signs to show current pricing and support product promotions.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Helped customers locate desired items and transfer oversized items to vehicles.
Greeted customers and directed to requested products.
Operated RF scanners to track merchandise and verify contents of containers.
Answered customer questions and provided detailed product information.
06/2018 to 08/2018Camp CounselorThe League For People With Disabilities | Towson, MD,
I was responsible for planning, leading, and implementing core and non-core programs and experiences for children in a small group setting.
Also was responsible for the general safety and development, growth and skill achievement of the participants in my group.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Kept athletic and games equipment and facilities organized and maintained.
Transported and escorted program participants to and from activities and on field trips.
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