Direct Support Professional resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Devoted to helping patients living with mental illnesses adapt to hospital environments. Provide physical, mental and emotional support to meet individual patient needs. Compassionate and dedicated with observant nature and excellent time management abilities.

  • Client safety and first aid
  • Knowledge of state regulations
  • Community activities
  • Client documentation
  • Compassionate client care
  • Quality program protocols
  • Reporting skills
  • Behavior redirection
  • Oxygen machine maintenance
Direct Support Professional, 07/2019 - Current
Devereux Deland, FL,
  • Prevented patient injuries by providing necessary restraints and appropriate supports.
  • Documented current patient information for ex. Vitals.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Transported client to doctor's appointments and to complete other related errands.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Monitored clients' progress to report necessary changes.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Completed data entries in charts and logbooks to document client progress.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Maintained calendar of social, recreational and educational events to enhance patient stays.
  • Helped patients adjust to hospital routines and thrive in structured environments.
  • Followed physician orders when providing care and monitoring client well-being, safety and comfort.
  • Prepared and accompanied patients on public outings, managing safety, behavior and other activities.
  • Administered medications to optimize patient experiences, monitoring reactions to adjust dosages.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
Dietary Aide, 04/2018 - 08/2019
Affinity Living Group Prescott Valley, AZ,
  • Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Helped patients with special needs eat meals with kindness and patience.
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
  • Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
  • Researched and identified ingredients and nutritional components of foods, diets and menu choices.
  • Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
  • Maintained up-to-date knowledge on latest research and trends through extended education and professional development courses.
  • Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
  • Assessed clients' overall physical health with body composition scale measurements.
  • Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
  • Calculated nutritional requirements to assess adequacy of diet and nutrition support.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
Food Service Cashier, 05/2017 - 05/2018
Costa Vida Kalispell, MT,
  • Oversaw food preparation, production and presentation according to quality standards.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Planned and managed menus for weekly offerings and special events.
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Retail Sales Associate, 02/2016 - 03/2018
7-Eleven, Inc. Mclean, VA,
  • Stocked, replenished and organized inventory, completing tasks 100% faster than average associates.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Proactively engaged shoppers, providing assistance and information on merchandise and product features.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Generated brand awareness and positive product impressions to increase sales.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Provided every customer with professional and polite support for sales and service needs.
  • Helped customers by answering questions and locating merchandise.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Managed cash register operations using POS system including processing sales and returns.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Drove substantial sales with more than $2,000 in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Help customers load purchased equipment when necessary.
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Education and Training
High School Diploma: , Expected in 06/2016
High School of Commerce - Springfield, MA


. DEMENTIA CARE PRINCIPLES for direct care providers 8 hour program. (2018)

.FIRST AID from American Red Cross. (2019)


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Resume Overview

School Attended

  • High School of Commerce

Job Titles Held:

  • Direct Support Professional
  • Dietary Aide
  • Food Service Cashier
  • Retail Sales Associate


  • High School Diploma

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