direct support professional resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

I have been a 'people person' my entire life and it has opened many doors for me. I chose to major in Public Relations as my path in college, because I love being around people of all ages and assisting in whatever way I can. Every single one of my past jobs and past experiences have helped me do just that. From working with kids, to developmentally disabled adults I always put in my best efforts to help the people I work with, always for their best interest at heart.

  • Patient Assessments
  • Community integration
  • First Aid and Safety
  • Behavioral Management
  • Meal Planning and Preparation
  • Patient Care
  • Medication Administration
  • Cleaning
  • Allergy Management
  • Administering Medication
  • Developmental Disabilities
  • Emotional Support
  • Medical Records Management
  • Direct Patient Care
  • Light cleaning
  • Cooking meals
  • Schedule Management
  • Childcare experience
  • Filing and data archiving
Work History
Direct Support Professional, 09/2020 to 12/2020
Good Shepherd HospiceSayville, NY,
  • Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Supervised daily activities and provided assistance when needed.
  • Administered medication as directed by physician.
  • Assisted mainly mentally disabled clients in any way necessary to facilitate independence and well-being.
  • Assisted patients with cooking meals and assisted patients with eating tasks to support healthy nutrition.
Retail Sales Associate, 11/2018 to 02/2019
Advance Auto PartsMarshfield, WI,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Assisted customers by answering questions and fulfilling requests.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Prioritized helping customers over completing other routine tasks in store.
  • Increased sales by offering advice on purchases and promoting additional products.
Sales Associate, 12/2017 to 07/2018
GraniterockSalinas, CA,
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Educated customers on promotions to enhance sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
Babysitter/Private Nanny, 09/2015 to 06/2018
Kara CrumCity, STATE,
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted children with homework assignments and special projects across different subjects.
  • Fostered close relationships with children by asking about school, friends and hobbies.
  • Performed light housekeeping duties, such as dusting, mopping, etc. to keep household efficient and neat.
  • Met children at bus stop or at school to walk home and assist with crossing street.
  • Supported children's educational progress by reviewing completed homework, quizzing on math and science and assisting with any schoolwork
No Degree: Public Relations, Expected in to Central Washington University - Ellensburg, WA

Currently enrolled in school, finishing off my sophomore year online due to COVID. I will be back to in person classes this fall of 2021!

High School Diploma: , Expected in 06/2019 to Lindbergh Senior High School - Renton, WA

As a child I always loved the idea of being a leader. When I got to middle school I was given the opportunity to be in ASB and then in high school I was given the chance to go to a leadership camp funded by the Association of Washington State Leaders. Going to this camp for the first time at the age of fifteen was an amazing experience and was one of the reasons why I began to come out of my shell as a person. In the summer of 2019 after I graduated I was accepted out of so many amazing applicants and leaders to be part of a group of 20 students who would be junior counselors at this leadership camp in July 2019. Some of the topics that we study with the kids at this leadership camp are communication skills, positive teamwork, decision-making, empowerment, self and social awareness, self efficiency, and social engagement. These are only few of the many things that we instill into these kids young minds to hopefully train them to become better leaders not just in their schools but in their lives. I have met some of my best friends in this camp and I truly believe that it has made me not just a better leader but a better person. Above I have linked the Mt. Olympus Leadership page, where you will find several bits of information on this amazing place and the role we play as JC's, (you might even see some pictures of me on there!) I have also linked the AWSL website where you will also find more on the statewide movement itself.

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Resume Overview

School Attended

  • Central Washington University
  • Lindbergh Senior High School

Job Titles Held:

  • Direct Support Professional
  • Retail Sales Associate
  • Sales Associate
  • Babysitter/Private Nanny


  • No Degree
  • High School Diploma

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